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Its a very loud place , so we decided to buy an earplug it was helping for a day with the noise coming in from outside but next day a loud couple moved into the room next to us and the walls are like paper so either with the earplugs we could not sleep only when they went to sleep around 2 am.... When we arrived it was kind of clean but like one hair on the wall here and there... Probably I did not read everything but the fridge 50 euros for a week and the safety box 3.5/day or 21 euros for a week. Breakfast was good loads of food little changes everyday. I payed for dinner as well what we did not like, plenty of food but very bad quality from 6 days we kind of enjoyed only 2 dinner. The rest of the time we just tried to eat something but honestly nothing tasty, like burger meat so fatty and something like little bone peaces in it... We wanted late checkout but they just said last day morning come back... we went back last day morning sorry but the room is not available... I believe they knew it earlier... But at least they offered a room to take a shower and they had a luggage room which was not locked but we left our luggage there. I ll try to attach pictures. Positive : The breakfast was good plenty of food. The location is excellent . Restaurants, clubs ,shops around and the beach is only 2-3 minutes away.

Nice hotel and good experience overall. Expectations weren’t the highest after reading some of the reviews but this hotel offered value for money and was worth the €3000 we paid for 2 rooms total of 5 guests on all ‘all inclusive’ basis (it’s not really all inclusive as the other posts clarify). The kids enjoyed the pools and the entertainment, and it was clean and the drinks were nice and reasonably priced too. Breakfast is a bit of a zoo and lots of things not replaced when they run out but that’s the same at most hotels. We ate out every evening so can’t comment on the dinner experience. Our rooms were pool facing on the 5th floor and were fine with comfy beds, decent shower, good hairdryer and everything we needed. My tip would be to bring your own pool towels otherwise it’s €10 per towel to rent (in cash) which you get back when you return. The doors to the pool area are unlocked at 8.30am and it’s a spectacle but one you have to be a part of if you want a decent sunlounger spot. Special thanks to our ******* neighbours though who thought it was perfectly acceptable to let their kids ‘play’ (and I use the word loosely) recorders on their balcony early in the morning. Wankmuffins. The WiFi was excellent too.

Decent hotel however staff at reception (MARIA) was very unhelpful and rude! Upon arrival I was standing in the queue for a very long time after being on a 9 hour flight! She was not welcoming and made me sign a document and did not explain what the document referred to! When going to check out my suite there was a facility issue and so I reported it to Maria. She was still very dismissive and did not want to help so the issue is still not resolved! The next day my room was not cleaned until four pm! To my dismay I found my towels had not been cleaned. When I reported this she made me bring down the unclean towel and would not let me receive a new one until this was done! Very embarrassing for an elderly lady! She also accused me of taking the towel to the beach???? When she wasnt even on shift? I want to Maria to understand I’m on vacation not at boot camp! Otherwise stay was good ! Nice breakfast friendly night staff. Stuff was very close by!! Had a nice beach day with colleagues!

The hotel is in a good location, with a beautiful beach nearby. Supermarkets, shopping, and transportation are all very convenient. There is a direct bus to downtown Palma. The scenery of the hotel is unparalleled! Located on the cliff, the independent parasol position allows you to enjoy the beautiful scenery The hygienic condition of the hotel is average, the toiletries are very difficult to use, the towels are dirty and old, the quilt is not clean, and dried bugs can be seen. The quilt may be damp at the beach, and there are no slippers or toiletries. Please bring your own disposable toiletries. Otherwise there will be a charge The breakfast is great, with many varieties and quite delicious The service staff has a very good attitude.

The smell in the room was so bad that I had to open the window to sleep. After staying for a few days, I was only given one day's supply of water. The rest could only be purchased at the restaurant for a fee. In winter, there are not many open shops around. Parking is 17 euros a day, and buffet dinner is 25 euros per person, excluding drinks. The mutton was inedible and very hard. The vegetable salad at night was not as fresh as in the morning. The swimming pool is not heated and you cannot swim in winter.

We have just returned from a self catering holiday at this Hotel and found the facilities badly lacking. First of all the location is not what we expected. Supposed to have a sea view but that was restricted due to large trees right in front of most of the balcony. The shoreline contained a lot of litter. Self catering was difficult not even a teapot or sufficient cooking equipment. No oven so that obviously curtailed certain dishes. Be aware that whilst there are plenty of supermarkets they do not stock basics such as cereals or eggs. There is an Aldi some considerable distance away that we were able to use. Our TV didn’t work and a visit from an engineer sorted it until we switched it off and then it wouldn’t work again. We reported it only to be told we would have to change rooms. I eventually managed to get it working as it was tuned in to England rather than Spain. The location of the hotel is up a steep hill so anyone with walking problems would find it difficult to negotiate Especially if carrying groceries. We didn’t use any of the hotels facilities preferring to eat in the apartment despite the inadequate facilities. After all we had booked a self catering holiday !The beach is lovely quite busy with safe bathing. Good bus services to other areas. Use your debit card for a considerable discount. Would we stay there again probably not. Obviously whoever is in charge hadn’t thought it through. This was not a cheap holiday , the flight and room was in excess of £2500. We expected something better having been in Portugal earlier in the year for almost half the price. Sour grapes hardly. Just a warning to would be travellers.

This is a fantastic hotel with staff that make you feel that you matter and are important. We arrived and were shown our room which admittedly we had hoped would be a little larger, but it was still very nice. As there was availability, we were then offered an upgrade to a suite with its private terrace. The upgrade was within our budget, and we gratefully accepted the offer. The suite had sea view and more than spacious, as was the private terrace. The restaurant was spacious and even by my fussy eating standards, there was little to complain about. The variety and freshness of the food was excellent. Certain meals e.g. meats and fish can also be cooked & prepared for you whilst you wait. I think the jewel in the crown for this hotel is their staff, who I said earlier, make you feel important. They care about the service that they provide, and they also make guests feel that they matter. The front desk in particular, was second to none, Aylen, Lorena, Sese and a host of others, including Jessica who worked at the pool bar/restaurant, all contributed a wonderful stay and one which we intend to repeat as soon as we can.

Have just returned from a fabulous stay here with my Daughter. We had a beautiful sea view room and stayed B&B. The room was spotless and very comfortable. Fridge was appreciated to keep drinks cold. There was no kettle or iron but we managed ok. Breakfast choice was very good from cereals, fresh fruit, cold meats and bread. Pastries, cakes to a cooked breakfast. Definitely something for everyone. Various juices, and choice of different coffee and tea. The pool was small but not busy. Beach is beautiful sunbeds for the day were €19.95 Lovely restaurants along the sea front lits of choice. Main streets behind this do become very busy and noisy as the evening goes on but overall, we slept well, little disturbance at times but not a real issue for us. Taxi from the airport was €40 and took 30 minutes. Hotel staff were pleasant and helpful and we would return here.