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The hotel is right on the beach and has a great location; the sanitation service is very good and everything is clean; the dining and entertainment are also great; the facilities need to be improved, such as the curtains are old and not smooth, and the room card is too big to fit in your pocket when you go out for a run. Convenient, the size of the TV is about the same as the monitor; the biggest problem is that only the lobby has Wi-Fi and there is no Wi-Fi signal in the room, which is very incomprehensible.

From the moment arriving at the reception at Playa Park Zensation where the staff were very welcoming and friendly I could tell it was going to be a fantastic stay. We arrived before our room was ready however the friendly receptionist put our bags in a room and gave us our wristbands so we could start our holiday. Walking out to the main area we were greeted by Gino and Milen putting on activities for guests which we got involved in straight away and were made to feel welcome not just by them but fellow guests as well. When our room was ready the receptionist called our phone to let us know so didn't keep going to check which was great. The drink options were really good with alot of premium drinks included in the package. The bar and restaurant staff were 5 star giving exceptional service and always with a smile. The rooms were fantastic which were cleaned each day to a high standard. We stayed in the Zensation block which led to the infinity pool upstairs and the spa down stairs. The Spa was really nice and relaxing and the spa staff were very friendly as well. Food was exceptional the whole week with plenty of choice to suit everyone. The a la carte restaurant was very nice with table service and was a nice change from the restaurant which we enjoyed on two of the nights. My steak was cooked to perfection. Entertainment was fantastic with Milen and Gino doing games in the morning and then quiz and bingo in the evening. The evening entertainment which was varied with entertainment by the poolside followed by a act inside later in the evening. It was sad to be leaving and have already said will be going back next year as it was exceptional. There is so much more I could write as this hotel deserves all the credit it receives. We also found a great sports bar 5 mins from the hotel who showed a variety of matches and hosted a great bingo afternoon on Tuesday.

We stayed here in August of this year and had an absolutely fabulous time. The rooms are spacious and very clean. Yes the beds and quite hard, but surely that’s personal preference? The food was your standard all inclusive fair, which could get repetitive, but I find that everywhere. The staff were always very friendly, especially the entertainment team. We did have to get up early to put towels on sun loungers, but this is because we wanted pool side beds to watch our girls. We loved it so much that we have just booked to go back May of next year! Count down is ON!

Just back after spending 10 days here and glad to be back. When we arrived we were booked in and told where our room was and that there would be food available from 10pm. The food was only cold because it was late but it was sufficient and we then had a few drinks. In the morning we heard banging and looked out of our window and noticed there was building work being done on the hotel that we were unaware of. This work was going on every week day and one of the bar staff told us that is would be going on until December, so if you are intending to go just be aware of this. The restaurant is downstairs and the food is not bad but the temperature is a bit hit or miss and the pool bar food is basic but hot. The bars serve premium drinks and some of the bar staff give very large measures so if you are not a big drinker just watch this. The hotel is a bit run down in places and a bit scruffy but some of the staff are very good and very friendly. This was our first visit to fuerteventura and found it a bit rundown with abandoned resorts around and is not nearly as nice as it’s neighbours.

We spent a week in this resort and we couldn't be happier. The staff is very friendly, it is an amazing resort for families and just super for kids. We travelled there with our 15 month old so we couldn't use all the kids facilities such as the mini club or the mini disco but we didn't feel left out at all. I have to say perhaps would be more fun for kids 4+. Our experience was just amazing. Jose and his manager at the buffet restaurant made our stay even better always checking in on us and playing with our little one. It is very clean, accessible with a pram and in a very good location (40 mins from the airport by car and 20 mins off CorraIejo, just 10 mins off Los Lajares) have to say i can not fault this place at all. I'm glad i ignored the bad reviews because it is clear to me that those who say that 'this resort is in the middle of no where' don't know the island at all. I would strongly suggest to rent a car for those who want to go there as it gives you a bit of freedom for sightseeing.