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Great stop over hotel, en route back to the UK. The hotel was situated just off the motorway so very convenient. The outside area with a pool was really nice to have a drink and the kids enjoyed the connect four. The food in the restaurant was excellent. All the staff were really nice and very helpful. I would recommend this hotel and will visit again if I’m in the area. The only small issue is the Wi-Fi in the rooms could be better. But on a whole it was a great stay

When my wife and I arrived at Premiere Classe Bourges last night we found ourselves shocked and very distressed because we found that they had given our booked and confirmed disabled access room to someone else and I, a paraplegic wheelchair user, could not enter the tiny room or bathroom offered to us. We gave them half an hour to solve the problem, but on our return we were offered no solution other than our money back. This would have left me without a room or bathroom for the entire night and following morning, because an accessible room is absolutely essential for me, which we explained in writing when booking. We were very upset and distressed as we never travel without definite confirmation of suitable facilities and we had been promised in writing by the hotel itself that an accessible room was reserved for us. Eventually, having received no offer of help from the hotel, my wife pleaded with the receptionist to find us a room in another hotel, which she did. We were not offered a proper apology, just excuses. The hotel didn’t not take proper responsibility for their error. Apart from the distress this caused us, it then cost us more to stay in the other hotel. I am aware that this hotel is a franchise, but this proprietor and this hotel have seriously damaged the Premiere Classe brand reputation and premiere Classe is going to suffer the consequences of a very very poor customer experience in one of its hotels.

Good litter. The family room in duplex with a separate bed for each child, it's top. The children even have their TV on the floor. What allows parents to rest after long hours of journey. There is very much breakfast available. The hotel's staff is very pleasant. All is done to satisfy the client. There is even a small water distributor filtered to fill the gourds. We will come back!

Afin de faire une pause sur la route, nous avons fait une halte dans cet établissement. Un accueil agréable et souriant, une chambre propre à la literie excellente. Certes, la salle de bain n'est pas très grande, mais cela n'a en rien gâché notre soirée. Dîner pris sur place, et nous nous sommes régalés ! Quantité et qualité sont là, et toujours servis avec le sourire ! Une excellente nuit, et un bon petit déjeuner nous ont permis de reprendre la route en pleine forme ! Un hôtel sans prétention, au rapport qualité-prix imbattable ! Gens de mauvaise foi, passez votre chemin, vous ne méritez pas leurs attentions !!