Regnie-Durette Konaklamanızı Bulun

I booked this place in a bit of a rush because we had to return from Provence early and to find a stop-over at short notice. I wish I'd researched it a bit more carefully and read some of the reviews here very critical of the service - because that was very true of our experience, too. And for me the warmth and welcome of the staff is as important as the comfort of the room (which was OK) Some of the service wasn't just mildly bad - it was startingly so. For example, the extraordinary indifference (some might say rudeness) of the guy on reception when we arrived set an unfortunate tone. And the grumpiness of the young woman who served us at dinner felt like a parody at times . She would have fitted in well at Fawlty Towers and having the menu literally plucked out of my hand would have been a comedy moment if it hadn't been so unpleasant. The young woman at breakfast was much more helpful. But the whole impression was one of a big corporate establishment which didn't take much interest in giving its clients a positive and happy experience. My professional background is in management - and quite frankly if any of my staff had behaved in these ways, their feet wouldn't have touched the ground! This calls for some radical staff training - and maybe a thought about whether staff recruitment policies are working?! Suffice it to say, when there are so many lovely hotel and Logis experiences to be had in France - we wouldn't dream of going back.

Travelling from the south up to Calais we booked this hotel for one night. Lovely village location, with ample parking and an attractive setting. Swimming pool in front and spa below the main house. Staff very welcoming and helpful. Dogs very welcome too. We opted for the evening dinner at 25euro which was a fixed three course option - local pate, Turkey casserole and mashed potatoes and plum tart or cheese. Portions plentiful and well presented. Drinks reasonable prices too and the hotel director was on hand to help service and ensure everyone was happy. The weather had turned rainy/drizzly so we ate indoors. The breakfast buffet was 13 Euro and included fresh eggs, breads, hans, cheese, yoghurt, cereal along with juice, tea and coffee. All tasty and of a high standard. Rooms clean, well furnished and thoughtful touches The only slight issue was the village clock bell struck every hour - but twice. So at 5am there were 10 chimes, 6am there were 12 chimes etc. this isn’t the hotels fault of course but if you’re a light sleeper maybe keep your window closed! Overall a lovely experience with welcoming staff.