Valbonne Konaklamanızı Bulun

So firstly the good stuff, good carpark, nice reception area, quiet room, fresh water on each floor. Now where to start. This hotel is not 4 star. The items listed on the website are not in the rooms. There are No fridges, No coffee makers, No slippers, No safe and only one single chair in the rooms. There are also No drawers to put stuff in either and the TV does Not work. The staff are not very helpful either and if you complain you are ignored or told it is your fault. We were told we had not booked a four star room... I actually had to leave the hotel two days early due to not having certain amenities which meant I could not store my vital medicines properly once the hot weather came. It was hard. The pool was closed (no warning) and we were not advised we had access to the sister hotel one. The meals were ordered incorrectly and we gave up complaining (eg one of our sons ordered fries and was given mashed potato and the child dessert was charged as extra instead of included). We queried this and it was sorted but it was another thing. I have stayed in so many Mercures and Accor branded hotels over the years and this was the most disappointing. It is a shame as with a few tweaks and some staff training it is not difficult to sort these issues - one simple way would be to update the website and the amenities shown and also list as a 3 not 4 star hotel which is an accurate representation.

Best service at the front desk! The staff really went out of it's way for us, gave us the best trip advices and overall great service. For a family with to kids this is an rally good option with the pool and the tennis court.

The environment is very good, the waiters are very enthusiastic, but the location is a bit biased, breakfast and dinner can only be eaten in the hotel, the taste is not bad, but as a Chinese, steak burgers are a bit unbearable seven days a week.

We had a great stay! Ideal place if you want to stay just outside the hustle of the cote d'azur but still want to visit it. The hospitality was fantastic. Especially by Leo, the Front Desk employee, who with his enthusiastic and energetic personality made you feel at home, feel welcome! His hospitality made the stay perfect!

Booked it because it was cheap. Its worth your money and even more. Feels like your in your own home in a different country. You have your own kitchen. Very quiet at night and comfortable. Easy acces parking and its free

We had a lovely , comfortable and relaxing stay in this boutique hotel of charm . The hotel is set in beautiful grounds , with a golf course and forest adjoining. Our room was spacious and stylishly decorated. The staff is attentive, helpful and friendly . It is well located to explore the hinterland villages and only 3 minutes drive to the delightful village of Valbonne Highly recommend this hotel .