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Booked for 2 nights as my partner and I were attending a wedding near by. The hotel itself was rather run down and could be doing with refurbishment. We were in an attic room which was a very tight squeeze to get up stairs to the room. Very low ceilings and the shower in the bathroom was just above tap height on the wall so showering wasn't ideal. The bed was comfortable which was a plus but the bathroom definitely didn't look clean! Our key was left for our arrival so can't comment on check in etc. The morning we were packing up to leave the fire alarm in our room went off for a few minutes. I gent then chapped our door to ask what was going on and if we were smoking in the room which I confirmed we weren't!! He said we had to be careful with steam from the shower as it had set all the alarms in the building off! We didn't do anything to set the alarm off so the systems maybe need to be checked as have saw in previous reviews this had happened before!! The location was perfect. Only downfall was alot of cafes in the area don't open till 10am. Friendly lady on reception helped us check out but overall wouldn't stay again unfortunately.

Fantastic place to stay when visiting Pitlochry. Friendly warm welcome from concierge. Rooms and public areas beautifully decorated and very comfortable. Service in restaurant was very efficient although could have been friendlier. Breakfast menu was a bit confusing that the continental option was a starter to share - would have been helpful if this had been explained by staff. Spa itself is a bit underwhelming as both the pool and outdoor hot tubs look straight onto the car parking and the communal areas were very cold as a door was left permanently open to allow access to the outdoor hot tubs. Spa staff very friendly though.

A real gem! We had the perfect stay in this lovely hotel. We are so pleased that we stayed at the Westlands instead of the other hotels in Pitlochry which looked a bit tired and impersonal in comparison. There was a mix up with my booking (which was completely my fault!) but it was dealt with incredibly fairly and beyond my expectations. Fantastic hotel with such a lovely ambience and amazing location. I must also comment on the delicious breakfast and the wonderful staff. I'm not surprised that all the other guests we met said that on their travels around Scotland this was the best hotel they had stayed in! If we return to Pitlochry, this is 100% the hotel I'd book!