GGuest UserVisited the hotel at the end of September, we were greeted by Dale, he provided exceptional customer care, gave all information about our room, meal times, WIFI access and local attractions, museums and antique stores, friendly and professional a real credit to the team. Our room was well presented, clean and tidy, had all the basic amenities, fresh linen and towels each day, tea station provided, decent sized TV with Freeview access, small single wardrobe with spare pillows in, dressing table and ensuite with shower and bath. We encountered one issue with our room, which was the window couldn't be shut, we spoke to the reception and this was resolved momentarily. Kasia delivered exceptional customer satisfaction, waiting on us in the dining room and serving at the bar, Kasia went above and beyond to provide us with our requests. Our late meals were prepared and presented by Wes, high quality food, at a very reasonable price, there was good menu options, just part of one of our meals we had we were pleasantly surprised with the small touch added, we ordered the buffalo chicken wings, and we were provided with a bowl of warm lemon water to cleanse our fingers. We thought this was amazing, as other restaurants we've been to, do not. In the mornings, we were served a continental breakfast, large range with a variety of cooked breakfast, cereal, toast and juices. Hotel has the added benefit of free parking, close to local attractions, high-street shops within walking distance, bars and clubs outside if you wish to go for a drink, although there is a bar at the hotel which is well served and presented. Over all, we were extremely pleased and would absolutely rebook for a weekend away.
Daha Fazla Göster