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Actually it was a very good stay (2 nights). Hotel is alright, stayed in junior suite (Aquamarine). Bed was comfy (though small for two of us), room was spacious (with 2 windows). Bathroom with the bathtub, water pressure was fine. Continental breakfast was convenient, good enough) Staff was extremely friendly and helpful)) Would definitely return

We arrived at the hotel in the summer to a friendly welcome from the helpful and enthusiastic staff but with low expectations for our experience after reading previous reviews on this site. Accessing our room required a steep climb up several floors of stairs, as there was no lift, meaning elderly customers would need to book a room on the ground floor. The room was very clean, comfortable, cosy and more than adequate for our needs, and we all enjoyed a good night's sleep in the comfortable beds. We were very impressed with the standard of the food, which was beautifully cooked by the chef Buddhi, who would have easily qualified to work in a much higher grade restaurant, although there was limited choice for meals and no desserts on the menu, however what was available was thoroughly enjoyable. As we stayed under the half-board, which we found very worthwhile, the quality of the meals we had surpassed our expectations. The front of house staff member, Isuru, was very friendly and knowledgeable, and nothing seemed too much trouble for him; he was always approachable and catered to all our needs. However, we discovered a restaurant menu in our room which was out of date, so don't depend on this for the meals available. Overall, we found our stay very enjoyable, excellent value for money and the staff extremely personable, as well as the wonderful food. If you have realistic expectations and are looking for a comfortable, budget hotel for a family break or business trip, you will not be disappointed. We would definitely recommend. The Wrench family.

Made an overnight stay as a single person having pre-booked directly with the hotel. When booking, I set out several preferences for the type of room I wanted and my thanks to Linda and Martine on reception for sorting this all out for me quite perfectly. In addition, I was hosting a dinner party with several guests in the Brasserie that evening and they helped with all the arrangements for that. I stayed in a standard double room (room 8) which was comfortable and perfectly clean, with everything you’d expect from this class of hotel. The room was quiet and on the first floor overlooking gardens. Dinner with my friends that evening was a success with good food and service. Overall everything went very well. Finally, I have to mention that I rather stupidly left a shirt in the wardrobe in my room after leaving the hotel but, again, this time after speaking with Beth on reception at the hotel, she arranged for this to be posted back to me the same day. The staff at this hotel are really great.