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"Ladies at the reception when checking out really made the stay all the better, great atmosphere, and very kind, although other staff member did not seem as friendly. There was a stain on one of my white pillows that I immediately saw when about to get into bed. The key cards were not the best and did give me a hard time when entering as I had to try them multiple times. Transport links are great, it is nicely located within reach of other essential stores, Would recommend if you’re looking for a place to sleep with a partner."

"On 15 September, I came to check in for our second room since we had booked two rooms: one family room and one twin bedroom. The family room was ready earlier, so we checked in around 11–12pm. At that time, the staff informed us that the second room would only be available for check-in at 3pm to avoid early check-in charges. We decided to check in later at night around 10–11pm for the other room. During the check-in process, I requested an extra blanket for the family room (Room 459), as it was just me and my brother staying there, and we couldn’t share a single blanket. The staff asked how many people were in the room and insisted that they couldn’t provide an extra blanket without checking with the supervisor. Even after checking, they still refused and mentioned that the family room should already come with an extra quilt on the sofa bed. I explained that there was no extra blanket or quilt in Room 459. The staff confirmed that there should be one, but when we returned to the room, there was none. I was very frustrated at this point. Later, when we went up to our twin room (Room 412), we discovered that this room actually had the extra blanket and quilt — even though this was the twin room, not the family room. This left us very confused. How could the staff not know which room types are equipped with extra blankets? It felt unprofessional and gave us the impression that they weren’t familiar with the room assignments."

"房間很大、能打開二個大行李箱、暖氣夠、衛生良好、床很舒服、職員態度友善、有免費停車場、入住體驗良好、值得推介"

"The central part of the hotel is filled with light and space. Great when you are in the restaurant. Rooms are clean, spacious, quality sheets and pillow. The staff is available and very nice. I had an issue with my shower and it was sorted asap. Plus of course the proximity of Heathrow T4, with a fully covered passage to go to terminal. Great hotel"

"Stayed here for 3 nights on a recent trip. Nice room with two big double beds. Shower is great but the bath is really shallow so not ideal if you like a nice soak. Good WiFi, big TV, fridge in the room etc. Breakfast is excellent. Great selection. Coffee could be better. I wouldn't expect a hilton property to use cheap coffee machines with powdered milk instead of fresh. Location is great. There is the usual hoppa bus to the terminals for £7 or you can walk for 4-5 minutes to Hatton Cross and take the subway train for free to all the terminals (just use a contact less card to get through the barriers)."

"Great location for flight the next day and clean.  But the only elevator to T4 walking path was broken and they couldn’t be bothered to put a sign at the bottom.   (Even after mentioning it to the workers)   3 pm check-in, it is quite late in the day, but you can check your bags.  Nothing really in the area so I would never base my travels from here.   Food was expensive and mediocre."

"Harika konum. Yol tarifi bulmak kolay ve Havaalanı Terminali'nden yürüyerek iyi bağlantılara sahip. Oda güzel ve kahvaltı dahil olması harika bir değer sağlıyor. Akşamları otel odasından güzel gün batımı manzarası."