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We stayed here for a night after our flight into Liverpool airport, at the end of our holiday. The hotel is located over the road from the terminal building and alongside the long term airport parking. We were tired and just wanted somewhere to have a good rest before driving home. We enjoyed sitting in the bar lounge, and shared a great quality pizza here. Our room was comfortable and had an airport view. We had a good night’s sleep and felt refreshed the next morning. The hotel also offers a free buffet breakfast. We found this to be a little chaotic, but it was still a nice bonus to have. Overall, we recommend this hotel and will return when we next use this airport.

Stayed as could not get trains home after Liverpool football match. Very convenient for station, made really welcome by friendly staff. Good location for exploring Cheshire and Merseyside. Pleased to have found this economical hideaway.

I stayed here June 2021 with my partner and some of his family to celebrate his parents 50th wedding anniversary. There was 15 of us and initially we were also hoping to have a meal in the restaurant all together but with the government deciding extend the restrictions it meant 6 to a table with no more than two households together. Disappointingly the hotel decided on keeping the restaurant closed using covid and the restrictions as an excuse but said we could use the bar area to get something to eat but this meant we couldn’t book tables. It didn’t really make sense as the bar area has less space so it would have made more sense to use the restaurant with its larger area and more tables also breakfast was held in there the following day so go figure! We spent sometime sitting out side together having a drink before heading into the bar which was quite busy but luckily we were able to to get 3 tables pretty close together and had a nice meal. I enjoyed the steak! I can’t say restrictions were fully adhered to, although we generally stayed separate in groups of no more than 6 and 2 households others weren’t as I think there was a wedding on which spilled over into the bar area. After our meal and couple of drinks we headed back outside to be together. Staff were friendly and rooms were clean and comfortable as our previous stays and we had a good nights sleep. Breakfast the next day was ok although initially a little disorganised and the manager got a bit shouty because the toaster that was meant to be for gluten free bread only had been used for gluten bread but the sign wasn’t fully on display so it was an easy mistake. Everything had to be served to us because of the restrictions but this was done by queuing up rather than a table service so social distancing kind of went out the window. The food was ok but it had been nicer on previous visits but I just with the with the pandemic there was just a struggle with everything. Despite the covid situation at the time it was nice to celebrate together best we could given the circumstances and we all enjoyed our stay!

Was a good night sleep despite our worries when first arriving very buisy outside main roads and shopping centres but inside the room it wasn't too bad was clean and comfortable everything we needed had to get some extra tea milk and sugar but nothing to much trouble

There needs to be more food choice. Maintence IE change or repairs to doors or radiators should not be carried whilst guests are relaxing, working or having a late sleep in. On 2 occasions maintence staff worked for several hours ruining my stay. Very very noisey.

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.

I'm currently staying at the hotel.i did stay here a number of years ago, and it was a good hotel then.i checked in and went to my room,it was quite dirty throughout. So i went to reception and asked to change to a cleaner room.I then looked at that,it was still dirty.back to reception, again try another room.it had a smell like an open sewer.so back again, at this point I asked to see the manager. What I need to point out is the reception staff and manager were very polite and friendly. I was told its an old building and during rain sometimes the drains back up and cause a smell.i explained the dirtiness of the rooms,stains on carpets and beds,peeling painted walls,and grime along surfaces, you could play noughts and crosses on the surfaces due to the amount of dust and grime.the remote controls were filthy.put you off picking one up.eventually I got a clean room.the manager took me to check it out herself. She was a nice lady who was doing what she could.after that I thought I'd watch a bit of TV.but all the channels had been programmed in the wrong way,just made it vert awkward to find a show.this morning at breakfast I went to restaurant and wanted a cup of coffee.went to machine and no cups,you have to ask to have one brought out.ok then.i ordered some pancakes of menu after 25 minutes 2 dried pancakes were brought out.ok ill have a glass of orange juice,lukewarm .the buffet,o asked for a gork as non at table ,a stained set of cutlery were provided to me.breakfast it's self was fine,no issues there.but overall breakfast experience a let down.at nearly £17 a head it should be better.though mine was part of the room rate.as you read through this review some parts may seem trivial ,possibly so.but it's the fact that when you add up all these small things it gives a overall bad experience. I have stayed a various holiday inns,and this isn't really up there.i was offered 2000 ihg reward points as a gesture from the manager. To put that into context,it costs around 20 000 points for a 1 night stay at a holiday inn. So really you can't do anything with 2000 points.a percentage of the bill would have been more appropriated.i think this hotel needs a major overall, and some of the staff retraining. The positives are the reception staff and manager.

Went back this hotel after a break of a few years for a tribute night with family. The rooms were quite decent on the top floor but the service was absolutely shocking in every aspect of the hotel. I don’t think we would return to this hotel I’ll explain….. On arrival we dropped out bags in the room and went downstairs to the bar for a few drinks - every single draft beer/lager was off and only bottles were being sold. This was really dissapointing there was no explanation from the bar staff who all appeared very miserable. Next we went downstairs to the party room and waited in the foyer with others and the beers were all off again on this separate bar too. Then I ordered some drinks and was told “we are only taking cash”. I asked why and the bar man said the card machine had broke. I explained I had no cash on me to which he replied I would have to get drinks upstairs! This wouldn’t be that bad but it was up 3 flights of stairs and a real inconvenience for the whole night having to go upstairs to pay for bottled drinks. Anyway after waiting for a minute a few people began to complain and a young man with blonde hair came behind the bar and I’m not joking shouted at everyone waiting “the card machine is off if you want a drink go upstairs” very rudely. One woman asked to speak to the manager and he actually shouted “I am the manager” very rudely - no apology or help or anything. It occurred to me after that they could have just charged the room or charged the table but nothing was offered or any help given he was clearly under pressure and his customer service was absolutely shocking everyone was gobsmacked! So the night went on and the disco finished at 1 am I think but bizarrely the bar in the hotel shut an hour earlier so we couldn’t have any drinks for the last couple of hours as the card machine was off all night ! You couldn’t make it up…. The disco was good fun, meal nice but then a gain in the morning the service let it down. Went down to breakfast and was told our room hadn’t paid for breakfast - we stood at the entrance whilst the woman greeting us walked off for about 10 minutes came back and just said “follow me”…. No apology, explanation or anything and yes we got breakfast which was actually not bad. The service was so poor it did actually really dampen our stay and I think most people were annoyed to…. Mistakes happen but you only want a smile, apology or explanation and instead we were spoken to almost like a visit to “Karen’s diner” . I’ve attached a photo of the state of the bar too!

Really lovely reception area, staff were great during book in, very helpful and friendly. Room was clean, spacious and warm. Just what we wanted for our one night stay. Didn't visit the bar or restaurant as was with my 12 year old Son but the menu looked excellent and the bar area looked pleasant. Plenty of nice flat car parking spaces. Would definitely visit again!