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Quaint hotel with lots of charm and appeal. Located within easy access to Edinburgh, Glasgow and Stirling! Adele and her staff took great care of us and we would definitely stay again if we are back in Scotland! Just be forewarned that there is no elevator, so you will need to carry luggage up the stairs! They also serve a great full breakfast!

Didn't actually use the hotel but my ever unfaithul range rover decided to have a break down. I had to park her up in the old schools rear car park to await collection from the rac. Had to go into the hotel to explain the situation. The inside of the hotel looked lovely and the food leaving the kitchen into the very busy bar/restaurant looked and smelt brilliant. The staff couldn't have been more helpful or accommodating if this is anything to go by,then I would suggest a visit is in order. Five star treatment. Thank you.

I recently stayed at the Ravens Cliff Hotel Lodge by Marston's Inns, and found it to be a clean and comfortable choice for accommodation. The rooms were well-maintained, providing a good night's rest in a peaceful setting. One of the perks I noticed was a discount offered in the restaurant for hotel residents, though it's important to mention that this is only available if you book directly through the hotel, which was a bit disappointing. During my dining experiences at the hotel restaurant, I felt that the staff could have been more welcoming and friendly. While the service was efficient, a warmer interaction would have greatly enhanced the overall experience. Nonetheless, the food quality was satisfactory. Overall, the Ravens Cliff Hotel Lodge offers a decent stay, especially if you're looking for a straightforward, no-frills accommodation with the convenience of an on-site restaurant. It's a suitable choice for travelers seeking basic comfort and cleanliness.

Wonderful clean and cozy hotel with very friendly staff. Excellent value for the money. This hotel is ideally suited for easily getting to Glasgow, Edinburgh Aberdeen and Noth of Scotland tours. An abundance of information brochures on hand for those who wish to take advantage of the historical sites around and afar in the country. The afternoon tea in delicious and a wonder way to spend an hour or so relaxing in the middle of the day.

An absolute lovely, clean and cozy hotel in Motherwell. Great location, great rooms, delicious breakfast and friendly staff. I highly recommend it.

I wouldn't quite go as far as to say I complain about everything, however I am the perinnial 'grumpy old man' when it comes to hospitality in the UK as of late. Also, I am not the biggest fan of the lower cost hotel brands and it is rare I right this type of review (it may be the first). However I have spent two nights at the Holiday Inn Express in Hamilton and I have been overwhelmed. The customer service at EVERY level was exceptional, occasionally you get one good member of staff but from check in, to breakfast and the simple questions they go the extra mile. The reception staff met me with a big smile and a warm welcome, my room was clean and well serviced and the reception is roomy and pleasant. Breakfast was the standard Holiday Inn Express, but cooked well and well presented. But that doesn't quite cut it, I had a few small questions, simply where I could print a document, get a cup of tea and find a gift for my partner (I forgot her Easter egg). None of this was too much and everything was sorted quickly. I probably spend 200 nights a year in hotels and colleagues spend significantly more, I will be exclusively using IHG going forward and recommending we all do the same. Thank you to all of the staff there.