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My husband and I got married at Gleddoch at the start of October 2024. Since booking our wedding 2 years ago we have stayed twice and each time our experience has been better than the last. It is clear there is a lot of investment in the hotel to better the guest experience. The events team were great to work with and made our vision come to life. Nothing was too much hassle, even an outdoor ceremony on a drizzly day or a bird of prey bringing the rings. On our big all the staff were friendly and accommodating. Our wedding ran smoothly and our guests had an amazing day. Everyone is still complimenting the food and the standard of the rooms. The food was consistently good every time we have eaten in the hotel. The hotel was also extremely accommodating of food allergies, which was extremely important to us. Our guests loved the option of using the spa facilities during their stay and I am excited to see the changes following the current round of upgrades. Accessible rooms were available for those who needed them too. We will definitely be back to celebrate at Gleddoch.

The flight was late, and the flight on the first day arrived in the early morning of the next day. Fortunately, I was able to have a good sleep, and the breakfast was good! The staff was also very friendly. Overall, I recommend it. It may take more than 10 minutes to walk from the airport. If you are not familiar with the route, it will feel far to take a detour. Because I arrived late, the hotel is nothing to say, nice

We were surprised to be given a free upgrade on arrival which was a great start to our holiday. The room was nice, clean and comfortable. Amazing water pressure in the shower - it felt like I was under a waterfall! :) We decided to have our dinner at the hotel which was lovely. Check-out the next morning was super quick and with just a short walk across the road to the airport you could not get a better location.

4 of us booked back in May for the Howard Donald event, £55 per ticket with a 2 course meal and a glass of bubbly on arrival. We were shown to our table and met with afternoon tea on cake stands. I had my own due to dietary requirements but the other three in my group had one cake stand between them. We took one from another place setting and the waiting staff then replaced it. There was no consistency between the stands, some had pate and some didn’t, one tiny quiche to share between 2. At no point were we told the meal had been changed to afternoon tea and no apology was received. At some point later in the day there was water in the ladies toilet so we couldn’t flush the toilets or wash hands and then there was no toilet paper. The venue quite clearly could y cope with the even and a wedding. We left early, as did lots of people, very disappointed and feeling pretty ripped off.

We booked this as we knew our flight home to Glasgow Airport was landing late and we could not face the long drive home at such a time. By the time we cleared with our bags and walked to the hotel from the terminal it was 2am when we checked in. Unfortunately we were given room 115, which was opposite the elevators on the first floor. It was also not only an accessible room with wet bathroom (no shower unless you wanted to flood the whole room) but also had a ”connecting” door to the next room. No idea who was on the either side, but not ideal for either of us given our late arrival. I was feeling extremely tired and and went straight to my bed - unfortunately it was far too soft and it was a double, so we tended to fall into the middle where the ”hole” or ”dip” in the mattress was. With us both trying to sleep on the outside of the mattress for comfort we continually pulled the small duvet from each other in an attempt to keep warm after our return from Africa. The pillows were also too soft for my liking, however that was minor compared to the mattress. There hours later, at around 5am the corridor started coming alive with excited children heading off on their holidays, running and squealing, literally!! I can't blame them for being enthusiastic, but perhaps their parents might have understood that some guests might still wish to sleep at that time? Thus our morning continued so when we finally dragged ourselves up for breakfast around 9am I was extremely tired and somewhat grumpy... Now to breakfast; a fairly good selection was on offer if you came at a quiet time. I saw some guests leave towards the end our meal time as they did not want to wait in the queue for what was left. My main gripe about the breakfast was again, not the hotel's fault, but the guests, who presumably are not used to staying in hotels and don't know what swerving utensils are for. I saw one female guest pick up and touch several slices of bread and returning them before picking what she put in the toaster machine. I purposely picked a slice she hadn't pawed and waited whilst it went through the machine, then just as it arrived a young man (her son I believe) whisked it away in front of me. Manners non existent. The breakfast staff were helpful and friendly and the food on offer was perfectly adequate if all the guests knew how to behave. All in all, we picked this hotel for a catch up sleep after a late flight in and we didn't achieve that so we will not be back.

Hotel seemed a bit tired and in need of some tlc, staff all friendly when spoken to and bar staff helpful. Bar area seemed a bit cramped and awkward. Our room was supposed to be executive but felt pretty cramped. Have stayed elsewhere for less and had more space. The bathroom had nowhere to put toiletries in or out of the shower and the toilet in a very enclosed space between the wall and the glass shower door. Actually banged my shoulder on the toilet roll holder! Room was clean but bed was rock hard and neither of us managed to get much sleep due to having to keep moving off the numb joint so often. The room was on the second floor and absolutely roasting so had to keep the fan on all night which was really noisy as well. Breakfast was plentiful and set out well but a bit tasteless. Overall disappointing stay for our anniversary.

We had a lovely stay at Mar Hall. Despite the ongoing works it is very clean and the we could hardly hear any of the construction work. On arrival, the receptionist was lovely and welcoming. She showed us around which was a lovely touch. We had a deluxe room. It was spacious, clean and very comfortable. Exactly what we needed for a couples night away. The leisure facilities were clean and the staff were friendly. I would be interested to go back for a spa day. Dinner was lovely, again the staff were great. Very friendly, and welcoming but also professional. It was nice sitting with a cocktail in front of the open fire after our meal. We are already talking about coming back. It was definitely value for money but equally, I am excited to see what it will be like after all the upgrades.