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Everything you want from a B&B and nothing you don't! After 15 years in the business, Liz & David know what they're doing. High standard of furnishing, cleanliness and lighting. Everything well thought through, including the large cubby hole in the shower so you can take more than one product in with you. As it was chilly, Liz thoughtfully brought up a plug in radiator which worked a treat. They both strike the right balance of friendliness and helpfulness without being overbearing. I brought a takeaway back both nights and plate and cutlery was provided without a fuss and much appreciated. Breakfast was yummy, fresh fruit and yogurt, followed by quality smoked salmon and gluten free bread provided without a fuss, Liz checking I didn't have any other dietary restrictions. It's a 25 minute walk uphill to town to burn off the breakfast, but downhill with any shopping. There are some less hilly walks around the commons nearby, and the ”village” centre has everything you need if you don't fancy a trek up the hill. Parking no problem around the corner and if I'd needed to charge my EV wouldn't have been a problem. Hopefully back later this year, Thanks!

This is the 4th time that I have visited the Malvern Spa . It's amazing firstly the staff are super friendly and they really can't do enough for you . I would like to mention Liv that greeted us in the morning at breakfast with her friendly face and always smiling she is a credit to you . Also the one and only Ollie . Hola Ollie I was so glad to see he was still at the establishment . He is a star. A massive personality which is what every good business needs . All the staff work so hard . The place is lovely . I have read reviews where customers have complained about the location and the fact that there is an Aldis opposite . Come on guys when your inside the Malvern and in the pool is that really worrying you !!!!!! The food is exceptional . The food in the evening is amazing I have never ever had a bad meal and have dined at some of the best restaurants . Hats off to the chef . The treatments were fab and the very professional. The beds are so comfortable . My sister Jacquie and I are back again next year . It was sooooo relaxing . Thank you guys Amanda Compton

We booked a last minute short break over the August bank holiday. The hotel is in an excellent central location in Great Malvern with lots of interesting things to see and do and plenty of good coffee shops and restaurants within easy walking distance. Our room was well appointed and spacious, with a lovely view over the Severn Valley and the Priory Church. The staff were all very friendly, welcoming and eager to help.

The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok

I booked as a treat for myself and my wife as we were just starting our honeymoon together. She had no idea that I had booked STANBROOK until we pulled into the long driveway that leads to the hotel. It was dark when we arrived but you could tell straight away that it was a beautiful place to stay. We checked in at reception and Jacks dealt with us. She was very pleasant and informative and showed us to our suite. It was absolutely stunning whilst keeping the character of the original features. Jacks had our drinks sent to the room while we settled in and booked us in for dinner. The food was delicious and you could tell it was quality ingredients. The staff were very attentive but not in your face to spoil the meal. We had a lovely nights sleep and arrived for breakfast. Again the staff & food was excellent. We checked out with Jacks who again was pleasant and wished us well for the rest of our journey down to Devon. I would highly recommend a stay here for a special occasion and I’m sure as a wedding venue it would be spectacular for all guests and photos. It’s a long way from where I live in Scotland but I will be trying the hand picked hotel in Edinburgh for sure.