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Well. After many years if enjoying a Sunday lunch at the three swans this is the 2nd disappointing visit in the last month .Can only comment on my recent as previous was my wife & her mother who were very annoyed at the slow service.Sadly this visit was the same.Firstly on arrival we had to wait for someone to notice we were waiting to be seated although staff walked by us. Ok not a big issue so we were shown to our table which had not been cleaned properly as i could see food crumbs on the table from previous customers. It took 15 minutes + to be offered a drink & the table next to us who sat after us were offered before . The food was nice however when you have a Sunday lunch you tend to expect a vegetable selection not just 3 tiny carrots. & 2 skinny parsnips not greens . Again food as good -but we then sat for 20 minutes will empty glasses & plates before eventually being offered desserts .Can only say that the fact staff walked past us many times & seemed more observant the people sitting outside - we decided wed probably wait way too long for desert so decided no further drink or desert . You have not enough staff & too much competition to let you standard go.

Pleasant stay, no open facilities however it is opposite a pub and just up from some recommended by locals restaurants

We booked to see the theatre Production show Signing in the Rain on Saturday 13th July , the show was as good as any West End production we have seen, simply put it was fantastic. Booking by phone was easy and simple too. we were married on the 13th of July 2014 at Kilworth house so this been our tenth wedding Anniversary I wanted to make things special for our stay for my wife and book back at Kilworth house , I had only one disappointment when booking i could not book one of your luxury room , fully booked up in February . Friday 12th July I traveled down to the hotel to leave flowers and gifts for my wife to be placed in the room and was meet at reception by Mal , I requested everything to be placed in the room for when we booked in the next day , Mal told me this would not be a problem and she would take care of this personally for me, I also asked Mal if possible could we have a tablet reservation for two next too the orangery French doors on the evening as this was were we stood for our wedding vows , Mel asked me to give her a moment and went too spoke to the Maitre d , when she returned she told me everything would be sorted , my last request was if possible could we book in at 3pm she said she would try . Saturday 13thJuly we arrived at the hotel at 3 pm and was meet at reception by a smiling Mal and her colleague Mel spoke to me like she had not meet me before (great) I asked if we could book in , Mel rang house keeping and we were told the room would be ready in thirty minutes ( not a problem ) we went into the lounge to have a relaxing drink whilst we waited we were asked about luggage which we had placed on the luggage trolley Mel told me our luggage would be taken up to our room once it was ready . whilst my wife had her drink I went and spoke to Mel she told me she had take up the flowers and gifts for my wife into our Garden room herself .The Theatre Dinner Meal on the evening was superb ,service was fast we did not have to wait long between courses , nothing was too much trouble for the restaurant staff . we had a great dinning experience seat at our table which was reserved for us . Breakfast was self service the hot food arrived fairly quick ( very Busy ) the self service cold food was plentiful and a good selection which I observed was replenished at frequent intervals . my wife had only one complaint when we checked out which this was behind the hotels control noisy guests who wake my wife up when entering there room next too ours ” Quite Late ” honestly I heard nothing i am a heavy sleeper . Checking out we were meet Again by Mel who enquired how our Anniversary stay went . lets just say my wife was smiling all day Sunday . Mel and all the staff at Kilworth House made our Anniversary stay special nothing was too much trouble ,thank you everyone . Steve & Trace L , Room 203 .