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Our 2nd stay here. Large parking area & lovely gardens. Last stayed in sept 2021. Nice room above the spa area. Large bathroom with shower above & clean fluffy towels. Bath panel timing was falling apart so possible recent work under the bath Not sure the help us to stay green message works with plastic throw away cups wrapped in plastic bags in the bathroom is very green!? We didn’t have dinner as were visiting friends. Breakfast last visit was pretty chaotic as was this one. Very busy hot food not kept stocked up. Ran out of bacon & hash browns so lots of people standing waiting for at least 5 mins while they refilled the pans. 3 weddings on last night but no noise. Would certainly consider again when revisiting the area!

Checked in yesterday after a lovely lady from reception called to check what time I was arriving so she could arrange an ice bucket to go to the room like I requested via email. Staff all very welcoming and friendly. Went to my room, which was more than suitable. All very clean. They had decorated the bed as a romantic gesture for me and my husband. The details were wonderful and put a smile on our faces. Robes and slippers were provided and neatly laid out on the bed. Before my husband came to join me, I was there a while to pamper myself, I ordered room service, and had a ham and cheese sandwich that came with delicious hot fries and ordered a large Diet Coke. Delivered by a spritely and pleasant gentleman.The food looked great all on a tray, fresh and tasty. The bed was very comfortable, everything was easy to find and the curtains were brilliant, kept all the light out. Really happy that they had a heater that you could control and as someone who gets rather hot, it had a fan setting. This made my stay extra enjoyable. We had dinner in the restaurant, it was a lovely bright room, good choice of music. We both had steak with was cooked to perfection, we both went to a restaurant in Ongar last week where we paid £40 EACH for fillet steak, it was awful!! Your steak beat theirs hands down!! Everything in that plate was absolutely delicious Desert was delicious and we had a well needed rest on our comfy bed. We had a breakfast in the morning, and we were more than happy to wait as we were told there would be a slight delay as there were large tables that had sat for breakfast from yesterdays event. It was nice that the lady advised us but showed us the way to get some refreshments tea, coffee toast juice you name it, it was there. Breakfast was delicious, all cooked very well. We stayed here half board. We would definitely recommend staying here.

Surprisingly quiet given the locality of business. The reception staff was very welcoming and helpful. Room was clean spacious had all the essential needed for an overnight. The bed is always comfortable with a few minute walk to breakfast we were happy with our flying visit to a family function a few minutes drive.

The beds were very hard and uncomfortable. I often stay in Premiers and Travelodges, the beds at this IBIS were much harder and I felt bruised in the morning ! There were only 3 pillows in the twin room for 2 people, I have never had to ask for ”extra” pillows before. The staff searched for about 20 minutes to find 1 spare pillow. Finding the hotel using their postcode was very difficult. Weston Avenue is an access road to a large retail park with several junctions and roundabouts, ooh look shall we take Weston Avenue this way or that way and there were absolutely no signs to help us find the IBIS until we were at the entrance to their car park.

Oh dear. Emailed this hotel prior to booking to confirm their pet policy and charges per dog. Got an email back saying £5.00 per dog, per night (which coincided with internet research on this hotel & prior reviews). Booked this hotel and was then emailed by the same Receptionist to say the price per dog is £15.00 per night. When I questioned it, I was told they made a typo in the original email and their prices had recently gone up too.. Still, we went ahead and booked as we had little choice in the area and paid £90 for us & £60 for the dogs in total for the two nights. Upon check in, we were handed a key card and a little dog waste bag holder which was a nice gesture. From the outside, this place looks alright. Inside our room, it was awful. Carpets are so old and filthy - didn’t want to step on them without shoes on. The bed was okay. The furniture in the room was all very dated. Bathroom was disgusting - flush had to be pushed hard to make it work, mirror had brown cracks in numerous parts, sink was cracked, taps were terribly stained and shower tiles were yellow. Behind the bathroom door, it had been slammed so hard many times that the wall had a door knob shaped deep hole in it. The walls in the whole room were off colour and textured - felt like we were in a prison cell to be honest. Spent the minimum amount of time in the room that we possibly could. It’s unbelievable that they charge so much per dog really and absolutely nothing was provided for them other than the little bag holder - it should have been £5.00 per dog per night as it originally was advertised online. Did not complain to Reception as we understand this is a budget hotel but would NEVER stay here again. The only positives we could find were free parking, they allow dogs and it was quiet during our stay - for every other reason, I would avoid. Whole place needs a refurb and then they could charge more per room.

Visited as a large group with work in a last minute booking. Really impressed with the flexibility of the staff. The bar and restaurant staff were friendly and helpful. Menu a little limited but functional. Rooms were decent, bathroom could do with updating but did everything it needed to.