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Lovely apartment with everything you need for a comfortable stay in Cardiff. Friendly staff and only 5 minutes from the city centre.

Good location about 5 minutes walk from Cardiff Central station. The room is small but big enough for sleeping. Cleaning once every 2 days. Amenity does not have toothpaste set. On the last day, the cleaning lady took my towel that was drying in the room by mistake. At one point, I wondered what would happen, but he kindly searched for me from among a large number of dry cleaners. Overall, customer service is a good impression.

I stayed here for 2 nights whilst visiting family and I can't complain. The staff were amazing, Simona was incredibly accommodating and picked me an amazing meal on my first night because I couldn't decide what to have. The room is exactly what I needed, clean, comfortable and very reasonably priced for 2 nights. It's not luxurious, but who needs that? I don't go away to spend my time in a hotel room. I will definitely stay again, and recommended it to all of my friends in case they have visitors in Cardiff too. Thankyou.

Everything was excellent. Great welcome by Karl. Useful local tips. Spacious room. Quiet neighbourhood. Great parking. Superb breakfast. This hotel offers has an uniqueness, which we thoroughly enjoyed including the lounge / library area. Nice broad selection of books available as well.

I just stayed here with my son, my friend and her daughter and we had such a pleasant stay. The Caerphilly Suite was spotless and each bedroom was cosy and spacious. I'm not sure how the sofa bed was supposed to work but it didn't matter to us, we were happy to just use the beds which are SO comfortable! The suite was equipped with a fridge, a microwave, plates, cutlery, mugs, glasses, a selection of teas and snacks and a complimentary fresh milk in the fridge! The bathroom was sparkling with lovely clean towels, toiletries to use and despite being in the centre of Cardiff, not a single noise bothered us from outside all night - we all slept very soundly. Even the room temperature seemed to be perfectly planned - none of us were ever too hot or too cold!! Oh and last but not least, the WiFi works brilliantly! Steve was very friendly and helpful, especially as we had some miscommunication with our booking. I would not hesitate in recommending Inn Cardiff and I will most definitely stay here again. It's the perfect location - a stone's throw from Bute and the centre. Thank you for an excellent stay!

This was chosen for a special Birthday meal Prior to a concert in Cardiff . We all live in Cardiff but had friends visiting from away. OMG !!!!! Where do I start !!!! We arrived , you can’t open a tab whilst dining at the table and don’t have drinks service whilst dining. 0k fine ! It was 4 pm on. Friday afternoon and there may have been two others tables occupied. After choosing our dishes all but one weren’t available . The menu is very limited anyway but hey ho we all ended up having a choice of two meals . The starters arrived and were adequate. When the mains were brought to the table our starters had not been cleared . When we asked the young waiter if he could please clear our table , his response was ‘sorry I ve not had time , I’ve been on the bins ‘ Hopefully he washed his hands 🙌 I am not fussy and eat anything, I had ordered a cheese burger with Jalapeños etc. The burger must have been cooked previously, wouldn’t suprise mr if it was days prior and bunged in the microwave. We had never seen anything like it . Must be the first meal I have not eaten in a restaurant. It was cold , the slice of cheese was transparent and the cheese was like rubber . The burger was hard , cold and certainly cooked previously. I have never experienced anything like it . Yes , I should have complained, being a birthday & friends from Spain I didn’t want to make a fuss. The whole time in the venue sat adjacent to the bar were two members of staff , we assumed managers . I have never seen anything so unprofessional, at one point when I was at the bar , the bar staff had disappeared so she left her post and was then discussing with the bar man where they had been 🤯🤦‍♀️ Being a Cardiff resident , our whole table was shocked and disappointed beyond belief In such a beautiful city and an affluent location how can staff think this is acceptable.