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We stayed for business at The St Leonards ringwood.We were greeted by the friendly staff to a absolutely clean and stunning hotel.The rooms were equipped with all the essentials down to a shortbread biscuit with your tea.The views out the back have a woodlands view with great outdoors seating area.The food was delicious and the main thing for me hot.You are local to local walks and 30mins to Southampton City centre.Thanks Ashley Micheal for making our stay warm and welcoming. Definitely come back on next business trip

Where to start! Room was tiny and damp! Extractor in toilet not working! Staff slow. Food was below average. I asked for Chicken Tikka Masala, was told I had to have chips with it, as they had no Rice. My nephew had Mixed Grill, was the mankiest Piece of Chicken included. I’m Coeliac and enquired before booking about their ability to produce a Gluten Free meal and was told no problem. For breakfast all they did was exclude the Gluten containing items. I got two pieces of burnt Gluten Free bread, no butter. There was no cutlery, and I hunted out some for my fellow guests. Our table wasn’t cleared, not even when a second coffee arrived. Was just plopped down among the used items. And an hour or so later I passed the window and the table still wasn’t cleared. We were asked on booking-in what time we would like breakfast. We said 8am. Second morning we couldn’t gain access to the main building (we had been housed in what they called the ‘Annexe’) A guest staying in the main building let us in, but no sign of staff, everywhere was locked. She had booked 8.30. I tried to contact Marstons without success, apparently they don’t work weekends. Eventually a young lady arrived to start work and dismissed our complaints with the statement “we were busy last night, so we struggled to open on time” My breakfast this morning gained a Gluten containing sausage, as did Sunday’s, I removed the sausage and hoped no cross contamination had occurred. The whole place is dingy, run-down and in need of full restoration. Outside areas, including car park, dirty and rubbish strewn. Smoking takes place just outside main door, where you have to fight your way through the crowd of smokers, this included the staff as well. An old fire bucket was provided for butts, this hadn’t been emptied in a long time, was full and spilling onto the pavement. I remember this Hotel at its best, is the complete opposite now. Bar staff were poorly trained, I asked for an Orange Juice and Lemonade, I had to explain how she was to achieve this. She struggled with the till and had to seek help. Tea making facilities were included: except we didn’t have a kettle. I obtained one from reception, which hadn’t been cleaned or descaled. I cleaned it. Not even a teaspoon was provided. No bin in bathroom, no loo brush. Extremely cheap toilet paper. Sink emptied before finishing washing. Shower dripping. Bin in room had no bin bag, and was filthy. Room was tiny, a single at best with twin beds in. The towels and bed linen were clean and of reasonable quality. Duvet very efficient. My mattress was past its best, as many had sat on the edge to watch the TV.

Very welcoming and friendly staff. Beautiful building full of railway memorabilia. Delicious breakfast and a nice choice. Beautiful bed linen and fabulous toiletries that smell divine. Lovely tea/ coffee facilities in the room and everything you need for your stay. Room furnishings maybe a little tired. Carpet could be cleaner especially in the corners. Delicious food in the restaurant but the wall near the round brick window needs washing. Food spatters, yuk. Public bathroom nice but the tiles beneath the hand dryer need a good clean from the water droplets. Evening bar staff could be a little less giggly with local patrons especially when said local is using unnecessary colourful language and very obviously flirting with the young girls!! Overall very happy and would be happy to recommend as a place to stay and perfect for Bournemouth Airport and early flights, we even had a little breakfast bag for our journey 😊

Quaint tidy and spacious clean double room we had for one night . Even when we were near the busy road, the noise didn’t bother us because the room and the bed were very comfortable I will come back and use this hotel soon

Arrived at the hotel was greeted by a really lovely guy called Anthony immediately had a good bit of banter with him. Might feel very welcome. Went up to the room as always. We stay here regularly. The room was perfect. Went down for an evening meal. I had salmon my wife had Japanese, curry absolutely perfect noticed this time after previous visits there was a new waiter at the bar his name was Jack. He was lightning and very quick as before we used to wait for our drinks should be given a rise and made manager as he is making your place more money Anthony had such a great sense of humour and also is an asset to your establishment. Maybe so much more pleasurable with these two guys