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Alas, if I am unable to award a ”sixth” star, then a ”five” star it shall be! Which means there can truly be no other five stars, as the Cliveden House is nothing short of the most spectacular hotel on the planet. What was to merely have been a convenient overnight stay, albeit an opulent one, in order to get to Heathrow the next morning, turned out to be singularly the grandest hotel experience of a lifetime. Ours was to have been a subdued visit, hoping for no more than to absorb the elegant ambience and to allow our imaginings to transport us to a time of dignity and gentle grace long gone by. But the hotel staff would not permit us to relegate this experience to make believe. In no uncertain terms our splendid hosts at the Cliveden opened its doors with a warmth and social embrace that left us agog. We were not royalty, nor people of even conspicuous means, yet for perhaps the first time in our lives my wife and I were made to feel as such. This was a staff not only of gracious attentions, but also of good hearted humor. Nothing about our visit resonated falsely. My wife and I realized we would never have another experience like this again! Or at least until the next time we visit, which we can assure will be for more than just one night!

Very good hotel, the environment is very good, the staff service is warm and friendly. There is a small hot spring (which is actually a small swimming pool) and comes with free fruit tea and fruit. There are many places to play around, suitable for self-driving or cycling The only thing I felt a little downside was the bed was a bit small, the two of us slept a bit crowded, the introduction was a twin room but the bed was actually small Breakfast was great! highly recommended! Perfect English breakfast

3 stars but could easily have been better.. We were given a v friendly welcome by nice staff and maintenance men (!) and were allowed to park our cars prior to the official checkin time as we and our friends were having lunch at the Waterside at Bray to celebrate various anniversaries. I booked executive room 104 which was one of the refurbished rooms. Large room with Beautiful big windows overlooking the river. Quiet outside at night although we could hear the shower running next door and voices upstairs above us so soundproofing not ideal. Bed very comfortable. Room was clean. Tiny toiletries and teeny biscuits but adequate for a one night stay. At 8:15 the following morning the water was tepid at best… so get up early if you want a hot shower! Dinner was sadly a letdown. A very long wait for starters and main courses . There were only two other tables of diners. My mushrooms on toast was v ordinary with very boring dry bread rolls split in half and not enough sauce and the main of chicken Kiev had minimal garlic and parsley butter inside. The mashed potato was delicious however….brocolli and carrots nicely cooked. Breakfast was frustrating. We were there by 9am so not late.. We kept having to ask for basics like butter and bread for toast. Which were then bought out as requested. And half an hour before end of service the chafers and toaster were switched off and trays of butter, jam etc removed. Croissants and bacon were good. Such a shame the food lets it down but I would stay at the hotel again … but eat elsewhere.

We had a wonderful Ruby Wedding lunch party celebration for 70 people at Grovefield House Hotel on Sunday. Our guests were able to choose in advance from a three-course menu and commented on how delicious each of their choices were. The children were also able to preorder choices from their own three-course menu. Hotel Manager Ashley was helpful, efficient and highly professional throughout. We were grateful to him and to Lauren, Shelley, Chinwe, Adam, and all the lovely team on the day for their friendly, professional and generous hard work. They could not have done more for us. Guests with families also commented on how helpful they were with the children. The tables were laid out beautifully and we loved the pretty flowers and candles added by florist Debby Connell. Thank you all so much for a fantastic and memorable day, we couldn’t have enjoyed it more. We look forward to seeing you again before long and enjoying more of the exciting new things on offer at Grovefield!

Like, I imagine, a number of guests we booked as we had a reservation at one Bray’s restaurant. Our dinner reservation was cancelled due to a Covid outbreak but thought we would go anyway. So glad we did. We were upgraded to a huge room overlooking the river with its own balcony and massive bathroom. the decor is fabulous, location on the river very tranquil, lovely breakfast, Honesty bar with great wines and welcoming hosts. I wonderful antithesis to your usual hotel clone. In the summer they have a river boat for trips or for arriving in style at the waterside inn. Soak up its personality. We will be back.

Tried to check in at desk but couldn't. Someone came out and went to a cupboard and spoke to us with their backs to us so we couldn't hear them. Pleasant enough chap, but a silly place to have their computer located. Got in to room Friday 4pm. Came downstairs to meet family. No one behind bar. All serving at a wedding. Had to keep looking for staff to buy a drink. So many people waiting. So very expensive too. Had dinner in the Brasserie about 20 of us. The staff were amazingly helpful, although not enough of them so very slow. Got up and couldn't get out of our room. Called 0 to call reception. No response. ( This was the case every time. ) Thank goodness there was not a fire, apparently the phone had been disconnected to reception. I had to call a friend who went to reception. Someone came to room, got someone else, maintenance called, they came and basically kicked the door in. We were told to go to breakfast, they would locate us elsewhere and keep an eye on stuff in room. Breakfast was delicious, plenty to eat. Hubby went back to room while I met another member of family. When I got back to room we had not yet been moved. Waited another 20 mins. Hubby went down. Moved to room on 2nd floor. Said they would help us down when leaving Sunday. We then had a mad rush to get ready as parents of groom and got to wedding at Tudor Barn with minutes to spare. Checking out and, of course, no one was answering the phone in reception. A cleaner helped us down with our stuff. Upon checking out we were told no phone was connected to reception. So dangerous to lead people into believing help is at other end of phone when, in reality, this couldn't have been further from the truth. So glad they wedding was not held there. The staff did their best and were apologetic. Certainly would not recommend at all.