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I just wanted to thank you for such a positive experience that I had at your establishment yesterday evening. (01/06/2023) I arrived with my mum, the staff at the initial reception greeted us, explained which directions to take and told us to enjoy our stay. At the spa reception the staff member was warm, informative and professional. She took our details and confirmed the package that I had purchased. Again she wished us a pleasant stay. We used the delightful facilities, I had been worried that I hadn’t booked a treatment but it was so lovely to catch up with my mum in the warm, relaxing and calm environment that has been created. We then took our time having a fabulous shower, using the products that were readily available before we headed to the bar for a drink. Again, the staff here were smart and professional. We settled down in the bar and then ambled around the corner to the restaurant. We were greeted here by a lovely blonde lady, I’m assuming the restaurant manager, who showed us to our table, lighting our lamp and again wishing us a wonderful evening. Looking at the menu, I was a little concerned that there wasn’t anything that I was ‘WOWED’ by. We both (myself and my mother) opted for the tomato and basil soup, I had the pork chop and mum had the chicken. The soup was hot on delivery and so flavourful. The bread accompaniment was absolutely delicious, I would have liked another. We tore it and dolloped large amounts of the delicious butter that came with it. I was surprised how much I enjoyed it. Our mains then arrived, my mum said that her main was delicious, she was particularly enamoured with the sauce and is hoping that my husband might be able to emulate it. My pork was absolutely delicious, succulent, well seasoned and both of us commented on the large portions we received, this was totally unexpected. For dessert, I had gelato; hazelnut, chocolate and vanilla. Very nice and quite light after my big meal. My mum commented that “this is the best sticky toffee pudding I’ve had in a very long time!” The highest compliments to the chef(s)! I must give a special mention to the waitress, she did give her name but I’m afraid I forgot what she said. She was fabulous, a bubbly personality and ensuring that everyone was happy in her section. She had to work really hard with one couple, so definitely earned her wage last night! She had dark hair, was her name Suzanne? Even when leaving the night receptionist was lovely and helpful when we handed in our locker bracelets. It was an experience that you don’t want to end. The staff could definitely teach other establishments in the area about customer service, it was so refreshing to have all staff members so confident and accommodating. Thanks so much and hopefully we’ll be back to see you soon.

We were very happy with our stay at Kings cliff hotel. The staff were friendly and helpful during our check-in and when we used the bar in the evening and the restaurant for breakfast. It's fantastically situated on the sea front and was about half an hour walk along the coast from Clacton centre. The hotel itself was very clean and tidy and generally in good condition. Overall a positive experience and a recommendation from me.

Hotel was very handily situated in the town centre , clean with tea/coffee making facilities and had parking opposite (which is extra). The seagullls where very noisy .

We are a family of 4 (2 adults, 5yr and 2yr) we stayed lastnight 23/3/24 in room 31. The parking is limited and you can easily get blocked in. The room was spacious. Beds were clean and comfortable. Bathroom was clean however toilet was super noisy when flushing and made random noises which would scare my little two as their sensitive to noises. We all suffered a terrible night sleep as every-time another guest was coming into the hotel front door which was right next to a door that entered ours. It was all hours guests were in and out. Definitely would think the hotel wouldn’t place a family with young children near the door where they could be disturbed throughout the night. Definitely would not justify paying £105 for a night stay with our experience. The only thing we did enjoy was the breakfast this morning. Wouldn’t stay again unfortunately

When I booked this ( through the well known booking portal)I knew it was going to be very budget but it was within my price range for one nights stay so I ****** it up. How wrong I could be . On arrival there was no parking as stated on the booking however put my van on a side street no issues. I was greeted in the hotel by a lady called Becky who I believe is the manager she kindly offered my to park my van in side entrance if I wanted . She took me to my room and ok so it was basic but goodness whoever is the cleaning housekeeping staff needs commending , my room & bathroom were spotless . Comfortable bed nice warm room had everything I needed. I went to the local Wetherspoon for food which I have to say was excellent. I got a nice glass of wine back at the hotel had a nice chat to Becky. Booked a breakfast which was cooked by herself… again amazing full English no complaints whatsoever again everything clean and well presented & only £7.00!! I cannot fault the hotel for what I paid and if I’m working in the area again I will definitely return . I hope the owner see this and appreciated the hard work Becky does as she really is hands on and keeps everything running smoothly

This hotel under sells itself. It is five minutes walk from the sea front, pier and beach. Plenty of on-site parking in front of the hotel, lots of free road parking, plus a Pay and Display car park opposite. Clacton town centre is also a five minute walk away. My room was large, clean and comfortable. There was a lift to all floors. The staff were courteous and friendly. No complaints. All good. I would definitely return. Great value for money.