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Well, where do I start! On arrival there were no parking spaces, other than leaving the car in a nearby dodgy looking public car park. The room was small, no wardrobe or drawers, no hooks for coats, not enough shelving to make it worth unpacking. Not enough space to put luggage so that it wasn't in our way on the floor. Mattress was well worn with bobbles we could feel through the sheets. We had a clean and spacious shower room but no shelving or anywhere to place a toothbrush, or anything else, in the shower room. No hairdryer or shaving point in the room which are usually fairly standard. Breakfast; we waited 1 hour 15 minutes for our order to be processed. when the breakfast finally arrived, the sausage wasn't even lukewarm, it was cold. We have never stayed anywhere where the toast is delivered to our table in whole slices, already buttered, and piled on a tea plate! There wasn't any jam/marmalade or honey to put on the toast. There was rarely anyone on reception to deal with queries, it seemed the skeleton staff were multi-tasking in all areas of the hotel. The staff were working hard in difficult circumstances. The overall impression of the hotel is they are struggling to survive and cost-cutting measures are in place, to the detriment of the guests. Thankfully, we were only there 2 nights. Unfortunately, we will not be returning or recommending this establishment to anyone.

We are so glad that we chose to stay at Studios at Glenthorne for our recent weekend across and exploring the Brecon Beacons. Outstanding and quality are the first two words that come to mind describing our stay and the overall experience and were evident in every aspect. Claire provides studio rooms that are of the highest quality in every way. Spotlessly clean, spacious, fully equipped and every last detail thought of - as you enjoy your stay, you keep finding things that Claire has thought about and included. All fittings and fixtures were like new, super comfortable bed, modern kitchen and bathroom, plenty of hot water. Then add in freshly made Welsh Cakes (the best we tasted in Wales), vase with fresh flowers, water and milk, high quality toiletries, luxury linen and towels, USB charging power points, plenty of mirrors, great heating and ventilation, washer/dryer, simple but effective approach to recycling and waste - all complemented by fantastic communication (both pre-stay, on day of arrival and throughout) and the warmest of Welsh welcomes. We were travelling with bikes and Claire provided a great solution to make sure that they were stored safely - if travelling with bikes, we recommend getting in touch with Claire in advance. As others have noted, there is no parking directly on site, but ample in the adjacent street(s), so this should not be a factor in deciding to stay or not. Location wise, we were in the heart of the Brecon Beacons within 15 minutes drive, and managed an amazing 4 hour/70km cycle starting and finishing at Glenthorne. Some supermarkets are a short drive away as well. We cannot recommend Studios at Glenthorne highly enough. We very much want to return and suggest if you are looking for a location in Merthyr Tydfil for exploring the Brecon Beacons, that you look no further. And get in contact direct with Claire for the best available rates, a personal approach and to support a local small business directly. Thanks so much Claire. We hope to be back and see you again at some stage ahead on the horizon.