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The room is very close to the main street and is recommended.

Staff excellent especially Abby on Reception, so welcoming and nothing too much trouble. Perfect welcome. Spacious room, excellent bathroom spotlessly clean. Excellent location. Electric heater made room perfectly warm. Bar and entrance area excellent. Loved the style and quirkiness - reminded us of Canadian hotels ( quality of some much worse ) and Disney Wilderness Lodge. Perfect. Breakfast excellent. Dinner not so much. This is not a Boutique Hotel so perhaps the name Bespoke Hotels sets it up to fail, sadly. Yes it needs new mattresses and mattress covers are a MUST. Agree that dining room chairs need cleaning and much dusting required. It could be so much better - just TLC - But no where near as bad as the horrible reviews which nearly out us off. We Loved It !! Can't wait to come back....Thank You :) :) :)

My husband and I enjoy our visits to this lovely, characterful pub. The only comment I wanted to make was about the desserts, that although presented beautifully, I don’t find as satisfying as last year. I think the new ‘buffalo?’ Ice-cream is too light and lacking in substance. It feels more like a diet option, I understand it would appeal to some. The chocolate torte-like dessert tasted nice but was too hard to get the spoon through the lower section without it shooting off the plate. Sticky toffee pudding with sautéed banana was delicious but again, a different option to the ice-cream that feels like sorbet would be great. The puddings are expensive but of high quality, but one expects to feel satisfied and full after one. The peaches were delicious but again the ice-cream too light and ultimately unfulfilling.

I had a lovely overnight stay at the Old Vine hotel. I was visiting Winchester to visit the cathedral and I couldn't have picked a more central location with easy access to the cathedral. I was put in the Zoffany Room at the front of the hotel and despite being over the pub and dining rooms I didn't experience any distracting noise from the patrons downstairs and being at the front of the hotel gave a nice view onto the cathedral grounds. The room was spacious and well proportioned, fully of character and charm and had all the amenities you'd expect. The bed was large and comfortable as were the arm chairs. The bathroom was also of a very generous size, very clean with a good sized combined bath and shower. My only suggestion to the hotel may be to move away from small individual single-use plastic bath products to improve environmental sustainability. The breakfast was served downstairs in the main pub dining area, which was welcoming but not overly busy. The breakfast itself was very good. Great local ingredients in my vegetarian full English breakfast. The staff were all lovely and very helpful, friendly and professional. I'd be very happy to stay here again if I were to visit Winchester in the future.

The location is perfect and walking distance to main sites. The Japanese restaurant is also wonderful. The room is clean and spacious. However, data access and wifi is limited. Overall it was a very wonderful experience staying at Kyoto room

Pretty basic no frills hotel but quiet and clean with a good comfortable bed and well equipped shower room. Rooms are a good size. Easy to find. Good parking. Polite and helpful staff.

The hotel is well located in the centre of town however parking and access by car was a big problem; we had to park a mile away. Our room (and those of other travellers) wasn't ready on arrival. The room was in the main building; the bed was comfortable and the room had usual amenities. The shower was a little dated. We used the bar which was comfortable although overly busy due to two large parties booked in for events that evening. The bartender, Micky, coped really well with the large number of customers from the events. Breakfast included a good choice of hot and cold options and service was good. We felt the hotel tariff was over-priced even allowing that we visited for the Christmas market in December.

We’ve just completed 3 nights at the Mercury Winchester. We chose the hotel as it was the cheapest hotel with closest proximity to the city centre. As someone with the mantra “ I spend more time in the city than I do the hotel” I was not expecting the Ritz. Location is 10/10, within 100yds you are in the high street and right at the beginning of the local market when it is on. It’s worth noting that when the market is happening they close one of the main roads leading to the hotel so you would have to use a back route. Our Sat Nav took us down the road the market takes place so would have been a problem had it been market day. The hotel itself is tired and our “privilege room” was plentiful with stained carpets & even child pen scrawl on the wall. That aside the TV was large & bed & bathroom clean. We had a view of the cathedral & a mini fridge stocked with a couple of bottles of water & bottles of Pepsi. Breakfast was satisfactory but nothing special. The staff throughout our stay were very nice and we had no issues. Parking isn’t great, the small covered car park is a little tight to manoeuvre & at £15 per day very expensive. In summary if we came back to Winchester we certainly wouldn’t discount the Mercure as an option but it would be dependent on whether we could get a better price elsewhere.

Lovely hotel and spa . Only let down was the car park attached to hotel only has one way in , no exit very very dangerous there was four of us grid locked inside it. Lucky we were all good drivers and managed to exit . There is a public one outside , but hotel car park is very limited and dangerous hardly any room inside , weird old shape and reverse driving more than forward . Hotel are cash less and there attitude was.... ah na , sorry cashless system . Shop up road. that's all they could offer don't give a dam how you park. Also took 160 deposit and will return sometime after. At later date. That was the real letdown reception staff.. .. not my problem attitude was poor. While the people that did get in hotel carpark was lucky to pay at reception off there deposit. Such poor service for such a lovely hotel. Apart from that the rest good.