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My best choice ever to book Mayfields, I fully understand now why Mayfields gains all consecutive awards & get highest rating in Trip advisor. Paul & Lesley are excellent hosts, rooms are comfortable & clean with decent decoration. Hot shower relaxed my day of journey. Impressive & marvelous breakfast, warm & excellent hospitality….. I recalled we were running late on my son first day school, I don’t know driving, the only way going to school is by foot. I’m too nervous since it’s only my 1st week in UK as well as my son 1st day school, I’m not sure if my walking direction to school is accurate or not, the only thing on my mind was not to be late to school ….. Lesley was so kind and helpful, she initially offered me a ride, I still remembered she wore her apron to drive me to school, she is really my angel and saved my life, my son 1st day school was excited but smooth! We have already decided to stay again at Mayfields for 2-4 weeks more before we got settled in mid Feb. Thank you Lesley & Paul!

Lovely hotel. Service and staff excellent. Although hotel is in a commercial area, it is right next to Winnash Triangle station ( 5 min walk) where for £4 off peak return ticket, you can travel the 6 minute journey into Reading. The station is in the centre of Reading high street. Highly recommend Spa and treatments. Great stay.

In March 2021 I made a reservation at this hotel for February 2022. At the end of November 2021 I received a cancellation notice. There was no explanation why, so I waited 2 days to see if one came. It didn't, so I contacted Hilton customer services to tell them I hadn't cancelled it and I required it to be reinstated. Hilton replied saying they had forwarded my message to the hotel and I should expect to receive a response within 3 days. No response was forthcoming so I had to contact Hilton customer services again. The hotel did eventually respond, more than 4 weeks after I was told they would. The response was not satisfactory. They said they had cancelled my booking because they had accepted other bookings instead, presumably more profitable for them than mine. They offered compensation of 1 free night at an unspecified date in the future. This was clearly not sufficient to cover the immediate extra cost of rebooking the entire stay elsewhere, so I rejected it and told them I required them to pay the full extra cost of alternative accommodation and some modest compensation for the inconvenience they'd caused. The hotel said they would make alternative arrangements for me, but then failed to respond to subsequent e-mails on the subject, despite me getting read receipts confirming they had received them. I had to contact Hilton customer services yet again to get the matter resolved.

After years supplying entertainment at this lovely local Berkshire venue for weddings & events it was nice to be guests (and a witness!) at my friend Marelise & Gerrard’s wedding here in spring. It was a perfect day in lovely surroundings, so relaxing and inviting; a special day with happy memories. The ceremony was lovely , the registrar made it feel personal we even shed a few tears. The bar man should get a mention for putting up with our banter & joining in! The staff were friendly and helpful. The dining room is amazing it has a formality but felt intimate at the same time and the afternoon tea was truly delightful and plentiful, you could’nt ask for more. The wedding brought family & friends together. We also made new friends from the celebration that day. It’s made me more proud to be a long-standing supplier of this venue! We’re looking forward to all the Christmas parties!

I booked here for one night as was on site 20 mins down the road. I found the room to be basic, but everything I needed. I booked the En Suite Double Room as I didn't want to share a bathroom and didn't want to sleep on a single bed. It came with a little flat screen tv, a desk, a bed and 2 side drawers along with a little storage to hang up clothes and put the suitcase. The tap was missing the top cover for the cold tap, but it worked fine as did the hot water. I also found the room to be clean and the staff to be friendly. I paid extra to have the breakfast which came as 5 different options (I had the poached egg, sausage, bacon and mushrooms and 2 slices of toast) which was fine and couldn't complain. I feel like people are expecting the ritz accomodation for a low price? I knew what I was booking when I booked at £70, it did it's job and had no issues

This is a beautiful quaint pub run by the fullers brewer.Quintessentially English it was a posting in many years ago on the route from London to Bath and beyond.The stables are now the kitchen and it is the kitchen I would like to highlight.Firstly is has a chef not a cook and the food is beautiful….however…and there is always a however, the portions are very small…..for example the octopus starter is one 6 inch tentacle……I saw it delivered to the table and the man’s face was absolute shock…..”£10 for that.I could buy a giant 🐙 octopus for the same price” he exclaimed.Woofed it down in 30secomds😂😂It’s a shame because the food is vey good. Open fire,good selection of ales and largest,fantastic staff,especially Ray behind the bar.Please Git this place it’s lovely……but don’t come here if your hungry😂😂

Been here many times and never disappointed. Love their retro quirky touches ie Smegg fridge And Kettle. With the hotel being in a 5⭐️ Location andq l the high standard accommodation I really believe it would be worth them investing in Air Conditioningloinnńbğ nnnnnq. It was 28df and the room only had a tiny window So no air and the fan they supplied just circulated hot air around the room. Plus the fan was so noisy. But that is my only complaint.

So.....after reading some of the reviews on here they would have you believe this is just a step up from Pontins. I was absolutely prepared for anything when we set off and even had a slight sinking feeling. I'd originally booked for one night with breakfast included because we had to come to the area for separate reason. I'd then decided to book an extra night and booked that night extremely last minute. I rang the hotel, giving them less than 24hrs, to see if it was possible. The guy that answered was extremely helpful and explained it wouldn't be a problem to pay for the extra night and on check-in it would be tagged as one booking. On arrival the receptionist couldn't have been more friendly or helpful and we checked in with absolutely no issue at all. The room was lovely, very well kept, extremely clean and I honestly couldn't find ANYTHING to complain about. Because that evening was very last minute we hadn't made any dinner plans so popped to the hotel restaurant for food. We were greeted by the ”infamous” Muhammad and his team and were seated straight away. Both my partner and I thoroughly enjoyed our meals and again absolutely couldn't fault the food, the decor or the service, everything and everyone was beyond spot on. The following day we popped and used the pool facilities and again, changing rooms were clean and staff were extremely polite and helpful. My ONLY criticism (this is just MY personal preference) the temperature of the pool could have been notched up a couple of degrees, it was a wee bit chilly. We went out to a local restaurant that evening and on returning we decided to grab a coffee from the bar to take to our room. Again we were served by Muhammad who was as polite and helpful as usual and remembered us from the previous evening which was lovely. We had booked breakfast for our last morning and again with previous reviews in the back of my mind I was a bit dubious. I'll say this, if you cant find anything to feed yourself or your children at breakfast then there's something wrong with you and not the hotel. You name it and it was there, fresh fruit, pastries, cooked food, cereal, yogurt, choice of breads including bagels, choice of 4 juices...... The hot food was fresh and didn't taste like it was suffering from heat exhaustion from being sat there for hours. Again the staff were very friendly, especially the young lad who seated us (I THINK his name was Ellis, im really sorry if I've got that wrong). Checkout was fast and again we were greeted with a friendly face. We had a lovely couples weekend (doesn't happen often with an 8 year old) and that's entirely down to the hard work ALL the staff put in, not once did we feel awkward or too much trouble. We liked it so much we're planning a second stay in August for 2 nights and bringing our son for his birthday to Lego land. I'm not sure where the other reviewers stayed but it certainly wasn't the hotel we've just left and I'm sure our stay wasn't some sort

We have been staying at the Sure Hotel In Reading since March,we stay between 4 and 5 days a week. Katy and all her Colleagues work very hard to make your stay comfortable and pleasant, nothing is too much trouble. We stay in rooms with kitchenettes as I can make easy meals for when my husband comes back from work ,which is only 10 minutes drive the main reason we stay here. All the rooms have kettles fridges microwave and crockery,YOU DO NOT FIND THIS IN ANY OTHER HOTEL!! It makes our long stays much more affordable, and there is also free parking in the very large car park. The hotel is spread over 3 buildings ,so plenty of choice in different rooms and prices. Always clean linen,fluffy towels etc, some beds are different to others, so before writing negative reviews maybe ring and give your preference of what you expect and Katy and her team will do there very best to accommodate you. The bus stop is right outside the hotel on both sides of the street and it takes about 20 to 25 minutes to walk to town buses stop in various places and also right outside the train station,extremely convenient if you are traveling on with luggage. There are fans and heating in all rooms and irons and ironing boards in some rooms, if you need one it will be brought to your room. There is a launderette round the corner and many eating places around the hotel, at which some you can get a discount with you room key card, And lastly how many hotels allow you to eat your own food In there dining room!! Not many I think!!. The breakfasts always looks and smells delicious and they also have a small menu at night for guests who don't want to eat out or have takeaway. All in all,remember this is a budget hotel with many good extras ,and the best extra is the fantastic service and friendliness you recieve from everyone that works here including the hard working Housekeeping ladies and gents,always have a smile and a nice Hello in a morning when I see them starting there shifts,and I do enjoy my Chats with Katy and others on reception when they manage to have a minute or two spare,. Many thanks from Carolyn and Graham