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The general hotel is just plain. The general hotel is just plain. The general hotel is just plain. The general hotel is just plain. The general hotel is just plain.

Wow, what an incredible hotel and place. Just had 2 weeks at Coyaba where we celebrated our 30th Wedding Anniversary as well as 2 birthdays. The location of the hotel is superb on one of the best beaches I’ve seen in the Caribbean. The sea water is like pool water, it’s that clear and still. The staff were all fantastic, very friendly, and nothing is too much trouble. Special mentions to (sorry for any misspellings!) - Kendon, Chad, Anthony, Nevon, Kevon, Roderick, Jamie, Nisha, Cardel, Antonique and Patsy. Another special mention to Paul Lewis (Hotel General Manager) and Vanburn Lewis (Restaurant Manager) who we saw several times throughout our holiday and they always checked we were happy with everything with our stay. I am already considering going back to this hotel again, would highly recommend.

What started as a lovely stay at the very highly rated Siesta Hotel, only turned to a nightmare soon after we entered our room. So here’s the list. You have to climb an extremely steep (paved) hill to get to our accommodations. No less than 100m at 14% grade. This, without a cart or vehicle. Then three flights of stairs. That doesn’t bode well for those like myself who have had two hip replacements. That was the least of it. TV didn’t work in the main room. The TV in the bedroom was PPV only. We went to the grocery store to get some food to cook for ourselves as this is advertised as a kitchenette…Except the oven doesn’t work and it will be “tomorrow” before we could get someone to look at it. So sorry for the inconvenience. He did come by. Great guy. Said it needed a new element. Ok. Gonna be a few days. I asked if I could simply go to another room to prepare the pizza and was told they are fully booked. There is no possibility of that being true. They MAY be 1/4 booked. And that’s a stretch. If they are completely booked, the people in their rooms have slept for days without coming outside. No one at the pool. No one at the restaurant. No one walking around the property. But they are fully booked. 👀 The window in the main room has no curtain with complete view to the inside of the room…especially after dark. The window in the bathroom is the same. The room comes with two beautiful balconies. That would be great if it was not for the AC unit fan installed on the deck which creates heat, dripping water, and noise. If you want to enjoy the view, do so from inside with the sliding glass door closed. The exterior door only has a standard door knob lock. No deadbolt for extra security. Did they even think this through? Could not possibly be more disappointed in this property, its staff at the time of our stay, and the management. Serious consideration was given to moving to another location altogether. Had we not already paid for the two night stay, we would have. All in all, we made the best of an absolutely pitiful situation. Cheers.