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The rooms are quite large and the location is pretty good, surrounded by commercial streets. The room facilities are average, with heating and air conditioning, but without a kettle. A bottle of water and a pound vending machine on the ground floor are more expensive than London. The charging plug is not sufficient. The service was fine. The overall hygiene seemed to be in order, there was a mosquito drain in the room.

Second visit to the Sunborn hassle started at check in reception saying we had booked b and b when he had booked half board. First night meal was lovely second night no dessert that we ordered and we had another guest that spent all evening swearing and humiliating his wife at the top of his voice all through our meal. Last evening we had to wait 45 minutes for our starter as the staff seemed only interested in sniffing around the owner and his friends who were also eating in the restaurant. Then to finish of the whole experience when we checked out we were faced with a £271 bill for our evening meals which we thought had been sorted at check in so again more hassle sorting this out again.

Environment: The environment is great, the location is excellent, close to the main street, and the room has a good view. Hygiene: very good Facilities: Complete facilities and easy to use Service: The hotel's front desk service is in place and responsive to all requests. Breakfast was good but dinner was not. Don't listen to the reviews online. The dinner at this restaurant is really bad. The combination of every ingredient is ridiculous and the price is too high. There are many restaurants around the hotel, so there is no need to dine in the hotel. Overall, it's a comfortable place to live and the services are in place.

Location is perfect t get to either side of the rock. Room was clean with a comfortable bed. Nice terrace to have breakfast and even a few beers late on.. staff where excellent. Especially a girl called Milly on front desk. She was great to talk to and get useful information about places to go. 10/10.

The welcome and efficiency at check-in provided an introduction to the ethos and culture of the Eliott Hotel. The friendliness and helpfullness of the Hotel Manager and all the staff proved to be such a rewarding feature of our stay: and the cleanliness and comfort of the room coupled with the excellent first class service in all the hotel services was the icing on the cake. Like many of the oher guests we spoke to, we will be returning to the Eliott.