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A basic but adequate hotel very convenient if you need somewhere near the airport. Reception was friendly and efficient. The room was on the small side but perfectly OK for what we wanted. Despite being near the airport it was fairly quiet and we slept well. Despite arriving at almost 11:00pm we were able to get a basic bite to eat, in our case an omelet which was perfect for our needs. Shower was fine. Breakfast buffet was a bit basic, but fair value for €7. The hotel has parking, which is useful. We never tried the pool. It looked a little on the small side. Not a ‘Destination’ hotel, but if I ever had a late flight in or early flight out I would happily use again.

This hotel was absolutely beautiful inside. Rooms are fabulous.. The buffet breakfast is wonderful on top of the roof with terrace. The staff was wonderful.. They recommend a neighbor restaurant Sofa within 15 minutes walking distance. I had spaghetti Bolognese was fabulous. I only stayed one night. They held my luggage and found me a taxi ride for $70 euros to chania which took less time then taking the bus. I hope to come back to this hotel and stay there longer to explore heraklion more. I sent them a post card from my home town to thank them

Almost a bad inn level. Not a place to stay. Breakfast is still noisy, but it's still worth staying for a day just before going to the airport.

It is more convenient to go to Curlesburg, the bus station, and the central square. It is almost 500 meters walk. Take the 2nd road to Knossos Palace. The hotel staff is warm and friendly, the breakfast is very rich, and it is constantly improving according to our needs. The hotel can also help contact sightseeing. Because it is difficult to go to Spinalonga Island in the off-season (not open on weekdays), but Mary helped contact the taxi driver, carefully planned the route and plan for us, and constantly discussed. On the day of the trip, the driver also learned that there is a temporary group on the island, so by the way, it can be opened to us, so that the journey has no regrets!

The staff were very kind and I felt safe staying there. The food, both breakfast and room service, was very delicious and seemed to be of high quality. The main purpose of our stay in Heraklion was to visit the Archaeological Museum and Knossos Palace, and this hotel was located a 5-minute walk from the museum, making it easy to go there every day. This is a highly recommended hotel.

Very bad check-in, the room is small, the food is unpalatable The booked suite, whether it is a suite or not, at least the area is not 32~36 square meters as shown on the booking page. There is no TV in the bed. The sofa is old and has a dirty feeling. Note The flowers are bought by yourself, so you can improve your mood. The hotel prevents you from refunding and changing hotels. In short, this hotel will not live anymore. In terms of five stars, it has a false name. It is more expensive than the NJV plaza hotel in Syntagma Square in Athens. The 28 square meters room looks much more spacious than the 32 square meters. The food in the hotel restaurant is very average, the breakfast is too poor, the restaurant on the 5th floor is also unpalatable, the creamy pasta is so unpalatable, and it is salty I booked a car rental for 300 euros through the front desk. I arranged a super broken car and asked to pay in advance. I was speechless when I saw the car. In short, this hotel is not worth staying at. Nor is it the level of a five-star hotel.