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Beautiful hotel - away from the crowds. Beautiful views, great cocktails! Great breakfast and evening buffet, beautiful pool, really friendly beach bar staff, great hire car options, and the free bikes and shuttle bus to the local beach is great! The only downfalls were the dated repetitive playlist that was very loud with guests mocking it and wearing their free ear plugs ... BUT, this soon became a positive as the management made a reasonable adjustment to the volume and even turned it off at the beach to allow guests to de compress with only the sound of the waves to entertain. Music playlist might be something they consider for the future. Lunch menu very poor, and don't be fooled by the pizza oven - they don't use this. Instead, what you get is a par made pizza oven baked copy. Wraps appear to be pre made, too, as they are ice cold when served. Only had once as it was overpriced and of poor quality.

Akrotiri Chania hotel was a real discovery, one of the many wonderful surprises that the island of Crete reserved for us. The couple who own the hotel welcomed us as friends and not just customers and did everything they could to make us feel at home. The hotel is located on a hill, very convenient to both the city center and the airport and enjoys an enchanting view of the sea and the city of Chania. The rooms are very welcoming, spotlessly clean, equipped with air conditioning, wifi and equipped with bathroom kit, slippers, sewing set, bathrobes. Upon arrival, a welcome bottle of wine is provided in the room and every day the fridge is stocked with a bottle of water per person, free of charge. The rooms have very large terraces from which you can enjoy wonderful sunsets in a very relaxing atmosphere. At breakfast you can enjoy local products such as honey and yogurt, as well as the delicious donut prepared with a lot of love by the owner. Excellent value for money. Highly recommended!

What a special little place! If you read no further, all you need to know is we are super particular and this has the highest rating of all the hotels we stayed at. Our arriving flight was delayed for just over two hours, meaning that an already late arrival became a midnight check in. We messaged the hotel just before we took off to let them know and to ask if there would be someone available to receive us. We received a message back from the hotel within 2 minutes, telling us there would absolutely be someone at reception and it was no issues, so no need to rush or stress. On (late) arrival, we were greeted by a beautiful crisp, clean and very new hotel. First impressions were very good. On arrival at the reception, the gentlemen was expecting us, knew our name and had everything ready. Knowing we had a little arduous journey, had offered to take us straight to our room, or would happily make us a drink. We decided to have a drink. As we found with all the staff, they pitched the conversation perfectly. Not intrusive, but interested and always incredibly happy and smiling. We arrived in our room. We booked the Ambassador room with sea view. It was special in every way. New, crisp, well decorated, smelling amazing. A wonderful view over Chania. We realised we had also been gifted a lovely bottle of fizz, so sat and enjoyed the wonderful view. Breakfast is served in the room. Just call in the morning when ready and it is brought to you. It, like everything about this hotel was very very good. Fresh, great selection and lots of it! We treated ourselves to two spa treatments. These were excellent, professional and very relaxing. We found the price to be very reasonable, especially considering the professionalism and quality. The main event at this hotel is the staff. They are very lovely people. We have never stayed at a hotel where we had been made to feel so welcome and not just a guest. Every interaction, from reception to maids, from bar to room service staff was great. The pleasant nature is contagious and it made us feel great. The location is perfect, out of the way (enough to be quiet), but close enough (5 minutes/€10 taxi) to the town. Often there are places we stay and we find something that wasn’t quite right. That simply was not the case here. Couldn’t recommend strongly enough. A must stay.

This is our third time at the Royal Sun and we just love going back to stay - it really is home from home. Like many of the reviews, the management and staff really make the stay so memorable. I have to give so much credit to Stefania and her wonderful team - from Eva, Emma and Maria on front desk right up to the fantastic super friendly restaurant team including Manta, Maria, Konstantina, Joanne and Harris. Sorry if I’ve left anybody out, but really they are all a wonderful bunch of people. Let’s not forget the housekeeping team too who are such a lovely friendly bunch and do a wonderful job keeping the rooms immaculate. The hotel is always super clean, the beds so comfy and the views - of course- stunning. We love the food in the restaurant at lunchtime too - so tasty with all fresh ingredients. You won’t find a hotel experience like this in Chania. It really is the town’s best kept secret. Needless to say, like so many people who come here, we will absolutely be back again. I cannot wait for next year, and thanks again for such a memorable stay.