Vigantpetend Konaklamanızı Bulun

We stayed in 2 twin rooms with the family and enjoyed our stay. The waiting staff were amazing, we asked for an ice bucket with glasses and they ran it up to our room in no time. Good value for money £80 for 2 twin rooms for 1 night with breakfast and wellness suite access(comfy loungers, decent sauna, steam room and infra red sauna, jacuzzi,50 m swimming pool). Breakfast had a good selection and was very tasty. The rooms and bathrooms were tidy and had a new feel though bathroom lacks ventilation. Things to mention: We missed our chance to enter the swimming pool and spa on Sunday as it's last entry at 5pm and close at 6pm. You are also required a swimming hat to use the 50 m swimming pool. None of these are mentioned on the website or in the booking confirmation. 2 iker ágyas szobában szálltunk meg a családdal és jól éreztük magunkat. A kiszolgálás nagyszerű volt, kértünk jégvödröt illetve pezsgős poharakat és pár perc alatt felhoztak a szobába. Az ár érték arány is nagyon jó 2 iker ágyas szoba reggelivel és wellness/50 m úszómedence(kényelmes nyugágyak, rendes szauna, gőz kabin, infra szauna) hozzáféréssel 1 ejszakara 30 e Ft. A reggeli bőséges és finom nagy választékkal. A szoba illetve fürdőszoba tiszta és újszerű bár ventilátor nincs a fürdő szobában. Említésre méltó azonban hogy az úszómedencét és a welllnesst nem tudtuk használni mivel Vasárnap 5 óráig van belépés és 6 kor zár. 5 òra 5 perckor érkeztünk és nem engedtek be mert a kassza?(inkluzív) bezárt, úszosapkat is vinni kell ha úszni támad kedve! A fentiek nincsenek megemlítve sem a weboldalon sem a visszaigazoló e mailben pedig jó lenne tudni hogy ne a helyszínen szembesüljön vele az ember.

From the photos and location this hotel really looks the business. Please don’t be fooled like we where. I pride myself on being an adept researcher and avid traveller. I stay in 5* hotels, air bnb’s, and everything inbetween. This hotel though takes the cake!!! I should have known by the checkin experience something was a miss.... the grumpiest checkin person ever, probably not suited for customer facing posts. We arrived for our 2pm checkin early, asked if we could use the facilities (pool) whilst we waited for our room to become available, to which they obliged. However they informed us our room wouldn’t be available until 3:30pm because it was busy season and they hadn’t cleaned all the rooms yet. It was then up to me the customer to pull out my booking form which clearly states 2pm checkin with two tired kids in tow. I had emailed our children’s dietary requirements in advance as to make the process go smoothly. I can’t stress how under provided for they where - let’s just say gluten free bread was their main meal (and due to incomprehensible labelling system, we almost got sick!) usually hotels b&b’s etc. prepare a simple meal of say grilled chicken, rice and vegetables on an individual plate - the really good ones talk to me when we arrive and ask about the preferences etc. because of the risk of cross contamination on a buffet - these guys didn’t have a CLUE!!! Show Quoted Content However they informed us our room wouldn’t be available until 3:30pm because it was busy season and they hadn’t cleaned all the rooms yet. It was then up to me the customer to pull out my booking form which clearly states 2pm checkin with two tired kids in tow. I had emailed our children’s dietary requirements in advance as to make the process go smoothly. I can’t stress how under provided for they where - let’s just say gluten free bread was their main meal (and due to incomprehensible labelling system, we almost got sick!) usually hotels b&b’s etc. prepare a simple meal of say grilled chicken, rice and vegetables on an individual plate - the really good ones talk to me when we arrive and ask about the preferences etc. because of the risk of cross contamination on a buffet - these guys didn’t have a CLUE!!! Not to mention oh yes you guessed it some more gluten free bread for pudding 🤮 On our second day we went out all morning exploring hoping to come back to a freshly made up room by 2pm, but not, no sign of housekeeping at all, never mind the request we’d put in for replacement lightbulbs (3 lamps where missing bulbs 3!!!!!) we asked at 2pm if housekeeping could sort out our room - we where rudely told that new checkin rooms got priority and we had to wait and be patient. We finally got our room serviced at 6pm!!!! Oh and no new bulbs 💡 Day 3 up early again, appalling breakfast - very little assistance (thankfully there where fruit and vegetable options) asked for room to be cleaned at 9am, also asked for bulbs to be changed. Return back at 1pm -