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The hotel is locates at Jalan Senopati, in front of ASHTA. Directly the opposite, so that is a huge advantage. Easy to access, get street food, call for transportation or taxi, or simply go to ASHTA. Parking space quite limited. I guess around 4 or 6 cars. Room facility is average. Not luxurious, but not poor either. Fair value with the cost you paid. Hot water not working, but not that cold so you can enjoy a shower. Wifi not working on 8th floor (highest) and several tv channels not available at its cable. But it’s ok. Refrigerator working properly. Aircon working properly. Overall this hotel is good. Value for the cost, and enjoyable.

Their premium rooms for a couple are inside rooms with less light. Mostly 2 rooms apartment. Good location but services are not upto the mark. Delays in serving food too.

My second time staying here and the M is as nice and comfortable as before, with very clean rooms and friendly, attentive, and caring English-speaking staff. Literally a stone's throw away from Blok M Square and adjacent to the Japanese district which has an East Asian grocer, a Starbucks, and myriad Japanese restaurants. The other Blok M area malls are within each walking distance as is the MRT, and convenience stores are ubiquitous. Convenient is that each level has a table and chairs to sit outside one's room, and smoking is no problem since this area is adjacent to an open-air atrium, with a hot/cold bottled water machine beside. There are two lobby areas on the ground level which provide extra security as the inside lobby can only be reached by key card. Round-the-clock coffee is available at the push of a button next to reception and is free. Rooms are modern and well-equipped and include a spacious and well-lit work surface, rainforest shower, hot running water in the sink, a safety box, and opening windows with a roll-down shade -- features not often found in mid-range Jakarta hotels. The room light is on a dimmer and there is a padded bedseat beneath the window. Internet is quick and reliable. This stay was during Covid time so the kitchen was closed and breakfast was brought in, and the staff made sure to get vegan food to suit my dietary restrictions. (During my last stay the kitchen was open, and breakfast was fresh and tasty and of good quality.) A solid value-for-money choice; I'll stay again.

The Hotel was lovely enough and did so much beyond our expectation knowing that we picked the property to specially celebrate our daughter's birthday. We opted for the club room so my husband whose leg was also injured could just comfortably enjoy meals more easily and did not have to travel far. The lounge service was excellent and we truly enjoyed the experience. Though there was a slight delay regarding my daughter's surprise cake which they promised us before our arrival, the hotel compensated with complimentary late check out and even gave another surprise during breakfast while the band played and sang the birthday song. Lastly during check out, they even gave my daughter a teddy bear as well as a box of macarons. We will definitely pick Sheraton again should we want to have a staycation for our special occasion in town.

Service was quite patchy as the pool closing hours all differs from the tv/app (10/1030pm), signboard (930pm) and staff (7pm). At the pool area, guests were offered a bowl of fruit but there's none offered to me. Also, the minibar area doesn't come with complimentary snacks as mentioned in their menu. Turndown service had to be requested instead of it automatically done. Apart from the negatives, the facilities and interior of the hotel was gorgeous. Rooms were suite like with living and a bedroom. Breakfast was good although missing items like crackers for the cheese board but was promptly adjusted by the staff after. Room service dinner, Milano Burger is not tasty but lunch, Nasi Goreng was nice with satay, prawn, sambal and bread offered.

Beautiful hotel, I was surprised that they only offer turn down service if requested and there is no mini bar in the room. Extremely overpriced for a coffee in the sky lobby , but I guess you pay for the view which is beautiful. The bed is so comfortable but the shower is quite small. Overall a very nice stay and hotel though besides the few above mentioned.

Stayed several times over the past 3 years, for myself maybe the best hotel in Jakarta, the only downside would be lack of dining options, the room service is excellent, but the upside is that there are many restaurants close by. Rooms are very well furnished, they need an update in terms of technology, really in a hotel of this standard you should be able to stream or cast onto the TV. Pool area is great, the hotel is really an oasis in the middle of Jakarta.

The 1st time we encounter a high floor hotel in Jakarta and it was amazing! Compared to other hotels with high floor concept that are business friendly and somehow lack of family support (tried some in Japan though), Langham Jakarta is very family friendly while still also friendly for business issues. We had staycation here for our anniversary (and plus an infant now). So much thank you to the team (Ms. Yuca, Ms. Haniffa, Ms. Lulu) helped me preparing the surprise for my wife. The decoration and cake are simple but very pretty. Oh, and its very nice to have your romantic event here. Either dining at Tom's or making it in room dining, views are supporting your wish for the night. The breakfast also great! Haven't taste a good breakfast in Jakarta besides 1 other hotel near it. So far, I can rank breakfast at Tom's at 1st.

Went to St. Regis Jakarta and absolutely felt the luxury after you enter the main lobby. The Butler Elvan went above and beyond taking care of us during our stay. The hotel itself is already gorgeous plus the butler service is literally luxury at its finest and St. Regis its the only provider for that high end luxury standards and Elvan certainly has that character. All the staff were very hospitable and helpful too. Champagne Sabering is a mandatory when staying in St Regis and this property uniquely offer an indoor sabers experience. Della at Rose was also doing a great job. Great coffee and place. Sadly the Sunday brunch was fully booked and will return for that soon. Thanks everyone for the great and memorable hospitality!

Nothing to complain about, good hotel that hit my expectations. The location was great for us as we could reach Kuningan City in 3 minutes by foot. The food from the restaurant is good and affordable, definitely worth a try. The pool looks great and is enjoyable.