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"I have stayed 7 nights in this hotel. The hospitalities provided by the staffs are good, warm and kind. The room is clean and well maintained. The only downside is the location is not that convenient. The front gate will always be flooded once raining poured."

"Excellent. It was one of the best service experiences I had. The value for the price is so good. Undervalued, in my opinion. When I say best service experience. It is by far, and I compare to 5 stars hotel in Singapore and premium location."

"The hotel looks decent from the outside, but the rooms are dated with a stale smell. The room is spacious, so was the bathroom but the taps were creaking with age and the bed and pillows were so soft I find myself sinking into them (in an uncomfortable way). Soundproof needs improvement as I could hear rumblings ***** the corridor as my neighbours walk past and even their closing of doors. Breakfast was quite a spread but nothing much appealed to me (the bacon was so tough it was like plastic I couldn't bite thru), the only plus are their desserts, the muffins were decent. The front desk appears understaffed but they try their best and kept the smiles, mostly."

"Nice friendly staff. Good food. Clean rooms and bathroom. Some services are available on request ."

"Exceptional Hospitality & Delicious Cuisine! From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness. The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable. It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine"

"Taj Gurugram feels like my second home in India. I stay here for at least 10-15 days every six months and always enjoy the exceptional service and hospitality this hotel provides. They do their utmost to ensure a comfortable and safe stay, which is especially important when traveling solo. Special mention goes to Ritesh from the housekeeping department, who took great care of my room and kept it in excellent condition throughout my stay. I will definitely choose Taj again for my next visit to Gurugram."

"tha hotel location near mall, that’s i like it very much, the hotel very clean"

"Good and convenient. Loved the stay."

"My experience at this hotel was fantastic. The staff are very friendly and extremely helpful. Special thanks to the restaurant staff(Prateek, Maringo, Rahu) who endured my breakfast experience was top notch. Would definitely choose this hotel again for future stays."

"I wasn't expecting such good service, the staff at the restaurant were friendly and helpful. Unlike other hotels here they allot a table for you so you don't have to worry about your table getting occupied during busy breakfast hours. The rooms were clean and I had a pleasant stay!"