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BRIGHTLAND HOTEL RULES AND REGULATIONS 1 Checkin checkout time is 12 noon Early Check in Check in before 6 AM will be charged for 01 additional day Check in after 6 AM will be charged 50 percent of room tariff subject to availability Late checkout Check out after 6 PM will be charged for 01 additional day Checkout between 12 noon and 6 PM will be charged 50 percent of room tariff subject to availability 2 Stag entry is not allowed in our Hotel and such bookings will not be entertained 3 All Indian nationals must carry their adhaar card passport driving licence in original as ID Proof All foreign nationals must carry passport visa and other travel documents in original as per govt rules Without valid ID proof accommodation will be refused 4 All reservations from Brightland Hotel are confirmed irrevocably for the period specified and guests are liable for entire period irrespective of late arrival early departure or No Show Accommodation will be booked on first come first reserved basis 5 In case of No Show payment received will not be refunded and adjusted under any circumstances what so ever and the payment received will be treated as Reservation Fee and Retention Charges as the case may deem fit 6 Please note that allotted room on arrival day may differ in colour of curtains shape of headrest ambiance and decor of room as shown in the images on our website as it is difficult to upload the image of each and every room of each category All our rooms are different in decor and ambiance Room category and facilities will be same as booked Kindly note that location and floor is not committed at the time of booking it is strictly subject to availability at the time of arrival 7 Electric kettle and complementary packaged drinking water bottles are not provided in the rooms Drinking water from water filter is provided in the rooms by our room service 8 Room heater or blower is provided in the rooms during winter months at an extra charge of Rs 500 plus GST per day 9 The car parking facility within hotel premises is subject to availability and is provided on first come first reserved basis Allotment and booking of accommodation does not confirm that parking facility will be provided within hotel premises Parking of hotel guests vehicles is at owners risk After parking guest may please ensure that the vehicle is properly locked Please do not leave any valuables like cash ornaments mobiles documents etc in parked vehicle The management is not responsible for any loss theft or damage caused to your vehicle by any reason what so ever The car key is to be deposited at the reception otherwise parking will not be allowed After checkout parking will not be allowed Other Govt car parking lots are nearby and parking arrangement will be done by the hotel at public parking if there is no parking space left within hotel premises Parking fee will be reimbursed by the hotel to the guest 10 Hot water is supplied to the rooms from 7 am to 11 am and 6 pm to 10 pm only 11 The hotel does not have electricity backup generator as power cuts in Shimla are very rare and brief 12 Smoking of Hookah and consumption of illegal substance drugs is strictly banned within hotel premises Accommodation will be refused in case guest is adamant to deposit hookah at the reception 13 Food and beverages brought from outside is strictly not allowed within hotel premises Such food will not be heated cutlery and crockery will not be provided 14 All the guests who have booking on CP room breakfast MAP room breakfast choice of lunch or dinner meals as per our fixed menu will be provided The guests who have their reservation on MAP are requested to place their order before 09 45 PM After 09 45 PM no order for dinner will be accepted Our kitchen and room service closes at 10 30 PM Guests arriving late in the night after 09 45 PM can take their dinner on the way Hotel will provide lunch on next day in lieu of dinner Buffet layout in the restaurant is subject to occupancy of rooms in the hotel and meals will be served as per fixed menu decided by the Management 15 For extra PAX adults and children we do not provide extra bed Only extra bedding is provided on the floor with one mattress along with one bed sheet pillow quilt or blanket Cots are not available 16 No discount is applicable on extra PAX adults and children throughout the year Child above five years will be treated as extra PAX and will be charged extra 17 Accommodation booked will be strictly provided as per the bed capacity fixed by HP Tourism Department If the number of PAX adults and children exceeds the bed capacity fixed by HP Tourism Department extra PAX will be accommodated in separate accommodation on full room tariff only possible if the accommodation is available at that time 18 Hotel is located on restricted road just next to Military area ie Army Training Command As per the advisory issued by HP Tourism Department and Police for security purpose guests are requested to deposit the room keys at the reception before going out The keys may also be required by hotels housekeeping staff for cleaning or in emergency like short circuit etc Guests are advised in their own interest to lock their luggage before leaving the room 19 No responsibility whatsoever is accepted for any loss theft pilferage damage to goods cash property etc of the guests brought to the hotel Guests are advised in their own interest to deposit their cash and valuables with the GM and obtain a proper receipt from him 20 The guests are not permitted to do cooking and heating in their rooms or use their own electrical appliances such as press iron room heater blower music system induction cooker etc A penalty of Rs 2000 will be charged directly from the guest in case of any violation 21 Every guest is supposed to have checked up the furniture TV linen bedding and other fittings and fixtures in the room and bathroom prior to occupying the room All fittings and fixtures are provided brand new in every room and before leaving hotel premises it is essential that every guest should leave every article in the same condition to the satisfaction of the hotel management For any damage done to any article by the guest or their visitors due to negligence or otherwise the guest is responsible to replace or make the payment of its value when new including labour charges 22 All bedding provided in hotel rooms is purely meant for sleeping rest and not for eating food and any other purpose For any stains or dirt marks put on sofa curtains mattress etc the guest is liable to pay dry cleaning charges for them For any cigarette burn marks on blankets mica sofa etc writing on wooden paneling furniture walls etc stains of paan and shoe polish on curtains towels walls etc any other kind of disfigurement full cost of damaged item when new will be recovered including labour charges 23 Guests are requested not to invite outside visitors in the room during their stay They can use common areas to meet their visitors All visitors and unregistered guests not staying in the hotel have to leave the hotel premises positively by 10 pm 24 Management will not be answerable responsible in any case what so ever against inconvenience caused beyond their control if sudden failure of electricity elevator cable TV network intercom geyser water supply labour unrest etc takes place No discounts or concessions will be given on room charges and food bill under such circumstances 25 The guest shall not do or cause to be done any act or activities of illegal nefarious immoral unsocial nature in the hotel premises and the guest will be solely and fully responsible for the same The guest will not create any nuisance in the hotel premises in any matter what so ever and there should be no disturbance to other guests residing in the hotel 26 Guests are requested to observe the prevalent Govt rules and regulations in respect of registration alcoholic drinks fire arms narcotic drugs all banned items smoking areas etc 27 Cloak room facility is available till 9 pm only for those guests who have checked out the same day The luggage will be stored in the cloak room without any extra charge at the guests sole risk as to loss or damage from any cause including misplacement Luggage will not be allowed to be stored beyond 9 pm on the day of checkout 28 Rights of admission are reserved The management will take action against the guest if it is noticed that there is any business conducted in the hotel which is doubtful in nature Occupancy of accommodation and entry into the hotel will be on full understanding that the guests and visitors have agreed to abide by the mentioned rules regulations and traditions of Brightland Hotel 29 WIFI connectivity is limited to hotel lobby and restaurant area WIFI is not available in the rooms 30 Pet animals are strictly not allowed inside the hotel premises 31 All disputes will be settled in Shimla Courts only whether by legal action or otherwise 32 The management reserves to itself the right to alter amend add or delete any of the above rules regulations and terms and conditions at any time without prior notice and the guest is bound to abide by them 33 Reservation of accommodation is done strictly on the above mentioned terms and conditions only By making a booking the guest is unconditionally deemed to accept all our hotel rules and regulations and agrees to abide by them Management