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We stayed at the Castello di Relais in early September. To start off, the Hotel itself is a very interesting old building (like a castle) and the view you have atop the hill is fantastic. Getting to the Hotel requires you to drive up a dirt/gravel road, which is doable though. We booked a deluxe room (it was called Drago) and the room was decent, however, be aware that due to the old building there isn‘t a lot of natural light coming into the room. The bathroom was equipped with a hairdryer and also a cosmetic mirror. But all the things seemed old and could use a reinvestment. Also the shower was quite small and had some whitewhash on it. The staff at check in was friendly but seemed a little bit confused with our booking, but this could also have been due to the language barrier. The English of the staff is okay but they do prefer to speak Italian. We booked a romantic holiday package which included a dinner, a massage and one hour exclusive access to the spa. The massage was good and enjoyable. However, the Spa hour was an overstatement. Even though there is a Sauna and a steam room as well as an „emotional rainbow shower“ it wasn‘t such a great experience. The steam room was out of service and the sauna quite small (we weren’t able to both lay down so one person had to sit and the other one could lay down). The shower was also a bit of a let down as we couldn‘t adjust either the lighting or the temperature of the water. Furthermore most of the shower had quite a lot of whitewash. Furthermore there is also a room to relax, however this is also a bit small and features just two „outdoor“ lounge chairs and some tea and water. While the Spa wasn’t such a great experience, the dinner was outstanding. The food was exceptional and the staff friendly. Breakfast was also fine and even though the selection isn‘t too big it features a lot of Italian pastries and good coffee. All in all, the hotel is good but we felt it did not always live up to the luxury impression it provides online. The only things that made it really stand out were the view (which can also be had on the surrounding hills also accessible with a car) and the food (dinner is also available for non-hotel guests if you reserve in the restaurant).

We stayed here for three nights whilst on a fly drive holiday to Tuscany. The hotel is very modern and for us was definitely not a traditional Tuscan place. The main problem is that the bedrooms are just too small, fine if you are staying one night on a business trip but hopeless if you are staying more nights. When we arrived there were two coat hangers in the wardrobe although this was quickly rectified. The cupboards consist of an IKEA hangar in the wardrobe. To be fair the hotel did offer an upgrade at a cost on check in but we declined as the small suite smelt of cigarette smoke. The air conditioning is bizarre as you have to request reception to activate it for you and adjust the temperature - the room controller doesn’t do anything, it took us 2 days to realise. The staff are all very good and friendly. The evening meals are very good, traditional Tuscan albeit in a modern room. Breakfast only average and served in the basement room with so many people and hard surfaces it was very noisy. Reasonably well located for Chianti, Sienna and the villages to the south. It is a bit isolated and if you want to eat out at a restaurant you will have to drive.

Abbiamo soggiornato per una sola notte in questo delizioso B&B situato in un palazzo d’epoca nel piccolo borgo di Serre di Rapolano. La nostra camera era la Glicine ampia, dotata di ogni comfort e pulitissima così come tutti gli altri spazi comuni. La colazione, con ottime torte fatte in casa, viene servita in un grande salone. Un plauso particolare va all’accoglienza riservataci dalla simpatica e vulcanica Yudi, pronta a fornirci tutte le indicazioni utili al nostro breve soggiorno.