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I stayed at the Moom in 2011 and 2012 and loved it— not so much this time. While the breakfast buffet and happy hour are wonderful, the rooms were awful. We booked two rooms- one for me and one for my husband and a kid in each room. They set the temperature at 23– you cannot change it. The staff put us in a handicapped room - the toilet was 2feet off the ground, furniture was missing from the room, and there was no place to set belongings in the bathroom. The space was awkward and not cozy at all. Then, when we checked out, they told us there was an 80 Euro “child fee”. This wasn’t in the original booking — why us there a child fee? Did we just get ripped off? Impossible to know. While the original booking suggested this would cost one price, the final price was Much more.

Everything was perfect for me. Before getting to Milano, I've been to Nordic countries which cost more, this hotel took a very reasonable price for me. And the staffs were pretty kind. I still remember one staff kindly asked me 'coffee or cappuccino?' And she explained that they bake almost of the bread. And the facilities could be better. They have a basement parking lot. I highly recommend this hotel and I'll be back whenever I come back to Milano.

Disgusting with every sense of the word. Disrespectful. Unprofessional. The whole stay was a disaster. My worst stay in any hotel I have ever stayed in. Let’s start with housekeeping. The first room had a spider in the bathroom. When I changed the room, the second room had insects on the walls. I literally checked out and went to the airport 4 hours prior to my flight just to get away from the hotel. I?m willing to bet that most rooms are this dirty since both rooms I?ve been in were disgusting. Let’s talk about disrespectful and unprofessional. Now I understand that the staff might not be fluent in English, but they MUST have the decency, willingness and patience to help customers understand what they are saying. I called room service twice, and when they had a hard time explaining things to me, they guy said something in Italian and then hung up. RUDE. VERY RUDE. I literally had to call a third time and tell him not to hang up and slowly try to explain to me where my food is and how long is it going to take. It can?t be that a customer is willing and has more patience than the staff. Finally, the room service menu was very light. Needs more option. Literally they only had one pizza, fries, soup I think and maybe one other option. I have never been to a hotel where they didn?t have at least a burger option and a club sandwich option. But compared to my first two points, this one seems less important right now. I will DEFINITELY NEVER be coming back to stay at this hotel.

My experience at the Palace Hotel in Legnano was extraordinary. The well-prepared room created a warm atmosphere, the competent staff made the service unfair, and the kitchen offered excellent level and quality dishes. A culinary experience that I strongly recommend.

Stayed near the airport for one night, didn't take a shower, slept for 4 hours and set off... The sound insulation effect is not good, I heard two foreign girls next door laughing all night, I don't know what game is so interesting, I smile all night. The car can be parked at the door of the room, not bad idea

Hôtel très.calme, d’une propreté et d’un confort exemplaire . Un parking couvert et gratuit . Une équipe très dévouée et agréable . Un petit déjeuné complet et copieux .Très bien situé . Je garderai de ce lieu un excellent souvenir . Je vous le recommande vivement . Anne

Wonderful family run hotel in an extremely convenient situation in Legnano Italy. Clean rooms with beautiful bathroom. We spent 8 nights while visiting family. The team are friendly and helpful and go out of their way to assist. Stroll up to the heart of Legnano with plenty of restaurants and coffee shops and walk down to the beautiful Parco Castello (Public Park) for a peaceful walk.

I stayed at the Welcome hotel for a week last February...my husband underwent a delicate operation at the Legnano hospital, so I stopped at this splendid hotel. What can I say, a welcoming hotel in every sense, comfortable structure, excellent cleanliness and also excellent food with a plentiful breakfast and delicious dinner... but the staff, the staff is what struck me most about this hotel, the owners, the wonderful girls who work there and a gentleman who is always very kind, smiling, they pampered me... I was down because of my husband but with their smile, with their sweetness and discretion they made me feel at home. I found wonderful people who made me feel at home... just seeing their sweet smiles warmed my heart. Congratulations to all the staff and thanks again

This is a basic hotel, good for one night The room is large, clean, there is hot water. The breakfast was OK. There is covered and open free parking. Our room was at annex and second floor. There was internet reception. I asked to be fixed. They said they cannot. I asked for a different room they said they are full, which seem not correct.

I was on business trip with two other guys. Paid 274€ for one night and I think it wayyyy too much. Nothing specail on this on. Located basicly middle of no where and once again, really over priced. Wahsing room sinks water tap did not work where its supposed to work. So it was close and if you used it...no water went away, because tap did not ope...I took the tap away... But more problematic and really bad thing is, that room door did not lock always. Sometimes you have to open and close it 10 times before it locked. Sometimes 6 times. I think first time I left the room unlocked... We came to hotel lqte evening and I did not want to start changing the room, so I ****** it up...but 274€ for a night ??? Ny buddy had problem with auto heting/cooling, no adjustmen working. Someone came and resetted/booted the heating/cooling system. Windows dirty, unable to take a pix for example from 9th floor.