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The overall configuration of the hotel is very good in Milan, clean and close to the airport; The front desk was very friendly and I had trouble her for a long time with the formation arrangement and was very patient; Like recommended!

Great hotel for short overnight stays and close to Linate airport. The location is far from the center. Nevertheless, you have a free shuttle service at certain times (Metro/Airport). Outside these times you pay a fee of €5 per person (min. €10, very cheap). The employees are very nice and helpful. Thanks!

Buyer beware - This hotel is NOT close to the airport. It is a 12-minute cab ride away, and the hotel does not have a shuttle. A cab ride to/from Lenate airport will cost you a minimum of 22 euro and as much as 40 euro if you need the cab in ”off-hours” - as we did at 4:30 a.m. - to catch our early morning flight. The hotel itself is fine. It offers the basic amenities and is clean enough. But if you're choosing a place for airport convenience, this isn't really it. Factor in the additional cost and time needed for taxis.

The proximity to the airport is the main draw for me. The provide a free, on-demand shuttle service as well. The size of the room is also adequate, more space than most European hotels at comparable rates. I stayed one night and had an early morning flight, so I didn't get to see how the breakfast was like. The shower facility was a nice surprise: in addition to a hand held spray, a wall mounted high pressure system had three body spray shower jets at overhead, chest, and pelvic levels, respectively. Highly recommended.

I find this hotel extremely stress-free. I mean, let’s face it, all you want the night before your flight is a good night’s sleep, right? Worth its weight in gold. Rooms are clean, basic and modern-looking and I love the nice touch of the floor light that’s under the bed. When you have to make a midnight jaunt to the restroom, the clever little under bed light comes on to light your way and not wake you up. A/C is whisper quiet and keeps a steady temperature, another feature that will help keep a light sleeper like me comfortably asleep. The blackout curtains work wonderfully as well. Getting to the hotel, as other reviewer have mentioned, can be just a little challenging. Once you learn how to walk there, you’ll see that walking is an excellent choice. I’ve stayed here when their shuttle was running, and that is handy, and I’ve stayed here when it was not. I find that walking is fine for me, but I understand that folks with a ton of luggage can’t do this easily. The problem is that Milanese cab drivers do charge a minimum. So, on a 6 euro fare, they might have to charge you 14 euro. Ouch. To get the the center of Milan, the handy number 73 bus runs every 10 minutes from the airport all day every day. It does stop running around 8 or 9pm, so do check if you are a night owl. Food and drink—the breakfast is a full breakfast, not just pastries. As for the other food, it’s “basic” . The staff here are all very sweet.

Mediocre and unprofessional welcome, pathetic and claustrophobic room, totally different from the description at the time of booking, non-existent bathroom external sink uncomfortable bed and non-opening windows, double bed wedged between two walls with 25 centimeters of space only on one side, TV hanging very up and not even leaning towards the bed, which is also uncomfortable, such small rooms at about 100 euros per night is a theft, personally, if not forced by force majeure, I will never sleep there again. Of the whole complex, the restaurant saves little choice but good and well presented, and even the courtesy of the lady of the dining room makes the difference, also included at breakfast, with enough choice of sweet and savory, it allows you to have an excellent breakfast, too bad the Indian guest, who barefoot, it left a not exactly scented trail, but this is not the fault of the structure, however my advice is to avoid the hotel

After reading all the mixed reviews, I won't lie, I was not sure what to expect. The images on the site looked great so I stayed optimistic. We landed at Bergamo and got a coach transfer to Milan Centrale which was around €60. We had 2 large suitcases so got a private taxi to the hotel which was roughly €20. Be prepared to do lots of walking!! We checked in at 2pm and paid the local tax, and the staff were lovely, all bar one who was always a bit grumpy !! The staff were more than accommodating and welcomed us so well and one of the ladies gave my children a little Minions activity pack each which they loved. Breakfast was included in our package which I didn't realise- brilliant! The selection was good and I was impressed by how many alternative milks they had as well catering to those with intolerances/allergens ie a gluten free diet. (I would however recommend that the gluten free items be placed further away from the pastries and cakes to prevent cross contamination, as well as a separate toaster) Fresh juice was available everyday as well as a good selection of fruit salad, cakes, pastries and different kinds of teas. I would suggest a few more options for those that do not eat meat. Nonetheless the breakfast was great- especially the marble cake!! We had use of the pool and gym included. My children would stay in the pool all day if they could but it was great to cool down in as it is incredibly hot!! The gentleman at the desk suggested taking the 27 tram into the city centre, and this is just a short walk away from the hotel. It takes roughly 20 mins max to get to the centre and runs every 10 mins which is great. We purchased a travel card (3 day and 2 day separately) for €12 and €8 which covered bus, train, tram and metro. (These can be purchased at convenience stores or the metro station). Children also travel free on public transport as far as I know. The rooms were big enough for us and were tidy on arrival. We didn't need housekeeping everyday but the ladies who did come in did a fabulous job and didn't disrupt any of our items. These ladies were lovely and always smiled when we greeted them. We had air conditioning which was a god send as it was very hot during our visit- nearly 40°C!! WiFi is included but you have to get daily codes which was a bit annoying but the gentleman at the desk gave us enough to cover the last few days of our trip. The hotel was clean and tidy as well as smelling nice- I need to know what fragrance is used in the lobby!! The staff were great and I cannot thank them enough for all their help during our staff, they are a credit to the Novotel chain. I'm really sorry I didn't catch any names during our stay, but can gladly recommend this hotel to my friends and family! Arrivederci!!

The hotel presents itself with 4 stars. It has probably not been maintained/renovated in the last 30 years. The bed had shaky legs. The shower was the smallest I have ever seen, guessing 60x60cm. The room was depressing with a long brownish desk under the windows and no other interior. On the positive side: all staff was very friendly