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First some context: I have been fortunate enough to be able to stay at some of the finest properties around the world so I compare La Majun to these properties(Ritz Carlton, Four Seasons, The Savoy, Claridges, etc). I started to plan this vacation back in 2019 for a 2020 visi5. After much research, our family settled on La Majun. Natalie and Maura were always very responsive to my many emails. The trip was Covid delayed until this week. I base my ratings on 5 categories(scale of 1-5, 5 being the top): Cleanliness, accuracy of website, responsiveness of communication, dining experience and overall guest interaction: Cleanliness: 5 The rooms were cleaned everyday and nothing was ever missed. The spa was also incredibly clean (We tried everything - Sauna, steam room, pool, quiet room, and soaking tub). Towels were big and fluffy. Accuracy of website: 5 The pictures on the website were accurate depictions of the room and the views. Responsiveness of communication: 5 Obviously, I had a lot of questions over the last three years of planning. Every email was answered and every request was executed. At times, a few days would go by without a response but I knew eventually, a reply would be offered. This was mostly during their off season. Natalie and Maura did NOT miss ONE email. Dining experience: 5 We opted for the ”half board”. The food was well presented, of high quality and delicious. Several offerings for breakfast (try the make your own juicer)and dinner was always presented with a fish, meat and vegetarian offering. Service was top notch (thank you to Melina and Ale) Overall guest interaction: 500! Natalie and her Mom Roberta fully understand what it takes to make guests people feel welcome. I asked Natalie how she manages to train her staff and she told me that she tells every staff member the following: ”Treat each guest as if they were your closest friend coming for a visit in your own home.” EVERY member of the staff did just that! Each morning, we looked forward to seeing Melina and her warm ”good morning.” Each afternoon, Natalie always spoke to us to make sure we were enjoying ourselves. A special call out to the other staff who made us feel so welcome: Sacha (bell person - who hugged me goodbye!) Barbara(bar tender - could not have been more pleasant) Ale (waitress-her smile greeted us everyday) Anna (front office - so helpful) Melina (our waitress - so personable and so welcoming) Roberta(Owner): Such a beautiful woman in her soul. And finally Natalie(Owner): Words cannot express how each member of our family feels about Natalie. We love her! She does a flawless job on execution and is genuinely warm in her approach. She is the model as to how every hotel should be run. It is my hope that this review encourages every reader considering a trip to this region to stop looking at reviews and to just book here. Finally, every member of the staff hugged us goodbye. That should tell you a lot!