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The room is very nice with ocean and sunset views, and the reception is very helpful and they can speak English.

The hotel was very comfortable and very comfortable. The room is very large and beautiful with all the services, which made our stay there easy, pleasant and welcome and with excellent location near the baggage and a few squares from the center of the care. The restaurant is very beautiful and its characteristic smell of coffee in the morning thanks to all the staff of the restaurant who served us wonderfully in particular to Mrs. Petra Kings who was a great host. I am widely recommending this hotel I dedicate to hotels in the Maya River and this hotel does not ask any hotel in the top of the Maya River for any good luck to all those who have made our experience something unforgettable

We quite enjoyed our stay, although I exhausted the knowledge of my spanish quite early, much to the annoyance of the staff as no one on staff speaks english. They were as patient as could be, especially the gentleman that received orders for the kitchen, and what fantastic meals they were. Easily digestible, for the most part, and well made. Sometimes I dream of the torta... anyway the pool is quite worn, the hot tub to... or rather just ”tub”. Despite the slight disrepair, the staff, night guard included, are most warm and helpful. I would certainly go back in the future should the occasion arise, but ye be warned: Hotel Los Andes is a wonderful place, but navigating the town on your lonesome can prove to be dangerous. Please rely on the desk staff for transportation if you cannot manage to find your own. Uber is also an option, although according to our driver Uber has yet to be made legal in the area. If you are attempting a trip from the hotel to the airport I shall also warn you that many, if not all of your prospective drivers may cancel before pick-up (Uber). Anyway, Hotel Los Andes is in need of some repair, but it functions in every area that counts at 110% in whole due to its dedicated staff. I certainly recommend it.

I host the hotel from 30 December 2020 to 3 January 2021, it is a hotel with facilities perhaps sometime were 5 stars, now far from that rating, need maintenance in certain areas, for example, The hotel is a spectacular, very beautiful, large, and clean, certainly a wonderful hotel. The room was fine, fulfilled what I promised, two comfortable beds, a large screen with Sky (which would have been very smart to see Netflix on the rain day we had to be) and the bath was large, Water with excellent water pressure, hot water more not boiling. The restaurant looked very beautiful and elegant, although it needs a lot of maintenance in its finishes, it hurts that the food in the place is bad, even at the end of the year, He touched us with pig shells in different sauces that looked rather cartridge with sauce, a badly prepared salad that only disappoint you to see a appetited and badly tasted plate, the only saveable was the posters, Because even for the brindisi we were given a flaut cup lambrusco, in summary, the hotel, estetically looks good, with its details, but looks very good, its staff is very careful and service, they have excellent treatment for the guest, the hostel is wonderful, The only bad thing in the place is your food, and restaurants do not provide home service to the hotel for your distance.

MUY BONITO Y ELEGANTE HOTEL ZAR Gran comodidad espacio limpieza higiene .. gracias a Dios en las visitas iniciando desde Recepción, excelente atención ,experiencia. Cocina, buena calidad muy sano y en Gral. al Personal en cada turno por su hospitalidad atención buen estado de ánimo educación amabilidad humildad.perseverancia y sobre todo x su sagrado y valioso respeto al cliente . Gracias Muchas Felicidades Dios los BENDIGA 🙏

Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good

The room, simply very good. All perfect. The outside of the hotel, the lobby, the restaurant, the reception, are ugly, like Coatzacoalcos, but the room is a wonder. Hosped with closed eyes.