Puerto Aventuras Konaklamanızı Bulun

We have spent the last 3 winters at this lovely property. The units are very comfortable and the maintenance and housekeeping staff are so attentive often anticipating our needs before we ask. All the units overlook the fishing boats and it is fun to see what they catch each day. We’ve even seen sea turtles and rays from our balcony. The pool is great with some comfort beds for an afternoon siesta. It is a short walk to the dolphin marina which has lots of restaurants and music. We feel it is our home away from home.

Pros - safe, clean and beautiful - best wifi we've ever had. Video calls on the beach good. And it's free everywhere - enough to do on resort to keep you busy for 4-5 days. - short travel to Tulum, sailing excursions Cons - 75 minutes from the Cancun airport which puts this resort south of Play Del Carmen - the price puts the Catalonia in a category with similar/better resorts closer to other hotspots - not much seating available at the pools - Drank for 8 hours straight and wasn't drunk? Not sure what happened, but like other places there are stories about watered down booze - you use a website to book stuff and get info about the resort, but a bunch of us couldn't book a-la-cartes Tips and tricks - Bring water shoes for the beach (there's always stories about people cutting their feet on coral). - Bring small bills for tips because nobody can break down 50s or 100s on the resort. - Consider upgrading to ”exclusive” or ”privelaged” at the resort. We upgraded for 20$/day and got access to all the perks (up to 25% off at the resort shops, access to the restricted beach bar, pool, and beach area, access to 2 more restaurants, and free hydrotherapy sessions at the spa) making this little upgrade worth every penny Stayed here with my wife for a wonderful week in October 2022. The staff was mostly content and happy, but a bit understaffed at the bars. There was a considerable amount of amenities for the size of resort, with several pools and restaurants. The ocean conditions were very pleasant (bathtub warm) and the sea wall breakers kept it mostly flat. The daytime activities seemed a bit rushed at the pool/beach volleyball court, and the night time shows were well done and varied for content. I would recommend this resort if you're already planning to be down in this area, but it can't really compare to other resorts right in Playa Del Carmen or Cancun.

We arrived on 9/30 for (2) weeks for our anniversary. Prior to arriving our butlers Nacho and Fernando reached out inquiring about our stay and if there were anything special that would be needed. I was able to set up golf reservations and we were able to set our dinner reservations. We were even forwarded an activities chart for the upcoming week in order to plan ahead of time our shows and daily activities.Upon arrival the concierge folks immediately made us feel welcome and expedited our check in. Once in our room, we plotted our stay. We’re on the Heaven side and right near our favorite dinner spot, Wei. The food was excellent!! Our mornings mostly started with a walk around the property, very safe, and then breakfast @ Faro. The manager Carolina, the hostess’s Paola & Maricruz met us with a smile. Our waiters Francisco , Manu & Mateo made sure that our experience was a great start to a new day. The pool staff was also amazing , David made sure the music choices were on point and the poolside facial massages were excellent.Maria made sure our glasses were never empty.As I mentioned, we were there for our anniversary, and it did not disappoint, we received several cards from the staff of the restaurants and on our Ann day , our room was decorated. We went to Riviera Maya Hard Rock 9 years ago for our honeymoon and have returned several times and continue to share great memories.On a side note, we had a chance to go to Unico for our 2nd week , however, because of our butlers attention to detail and the wonderful resort staff we decided to stay where we were.

Let's start by saying a vacation is what you make it. If you've travelled to other resorts before, you will know that there are certain issues that may come up; difficulty reserving restaurants; towel supply; COVID restrictions, etc. If you go into a vacation with realistic expectations, you will not be disappointed. That being said, this was our 3rd time at the Colonial. We just returned from a fantastic week (April 25 - May 2). The food was wonderful (I didn't have to cook!), the ocean was crystal clear & warm (despite the sea****), the rooms were clean and the grounds were breathtaking. The resort is large, so be prepared to walk through their incredible gardens and walkways. I can not say enough about the beautiful grounds! Never had an issue getting chairs at the beach or pool. You may not find your ideal spot, but there were always some available. And, there will always be ”those people” who reserve spots and don't show up for the entire day. Every resort has them. We did have a hick up with our room smelling of mildew, but we asked to change and our needs were met immediately. Within an hour we were transferred to another room. Most of the staff were incredibly warm and friendly. Those are the ones we tipped well. All in all, we had a wonderful time and a great experience!