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Stayed in Deluxe Queen Room Comfortable bed, clean room. A hairdryer is available but not strong enough. The only downside is you will not be able to sleep early here due to the singing from outside nearby pubs, bars, karaoke places until 2:30 am. Especially noisy on Friday nights. Saturday night was ok, noise level only until 1:30 am. If you are a family with kids, this is not a recommended place. Since I am a solo traveller and I don't sleep that early, so this hotel fit my budget and my condition for a good stay.

Ok.. Staff friendly Location ok Best.. Senang cari mkn Ada parking

Had request an OKU room, i think it is the only OKU room from the hotel, need to inform hotel earlier. It would be great if hotel can improve or increase more OKU room, had been there for few times and this is the only time i request the OKU room successfully. If the toilet for OKU, would be suggest to make it spacious because the carer (in my case, is 2 carers) need to move the OKU from point A to point B. However, hotel service and location is good and definitely will be there again.

Overall, the service is good. It could be great if a simple smile is added to the front desk. Secondly, I understood the hotel policy for check out time is at 1200 hours. But, it would be much appreciated by guest if the hotel could allow/extend the check out time to 3pm, provided the room not fully booked especially during the mid week days where it's at low density booking and the guest taking flight at about 6pm. Simple curtesy will make a lot of difference.

This is my first stay at AZ Hotel. I used to stay at Labuan Point Hotel near the Labuan mosque. The wife n me comes to Labuan often to golf at Labuan International Golf Club n the very challenging 9 hole Labuan Golf Club. This hotel impressed me immediately. The bed was king size n the decor was minimalist n comfortable. Wifi in the room is very good. Its cheaper than the Labuan point hotel. There is ample facilities such as a mini bar,a safe,a TV n a good view out of the window. There are good restaurants at the lobby floor n good perfume shop as well. Night entertainment spots n lounges is just par 4 n par 5 away.There is a super market just across the road from the hotel in case u needed snacks or toothpaste etc. On the whole very impressive at a good price.i would have stated 5 stars but for a burnt out lamp at the dressing table!!! Highly recommended hotel for a comfortable stay in Labuan. Frank C

Check in is perfunctory, quite disinterested and doesn't have the welcoming experience. Rooms are showing some age, still somewhat clean. Mattress not as firm for a good night's sleep. To get the laundry list and bag seemed a real chore. It was not replenished when the room was cleaned when it should. Even after requesting in person at reception, had to call them again. Breakfast buffet is below par, basic Asian and some cereals. Their is no egss station. Once served poached eggs were practically uncooked, and the replacement took over half an hour. Under staffing. I must give credit to the three waitresses working non stop, clearing and cleaning the tables in between serving the

The Hotel is well furnished and the staff are well trained. In all my interactions with the staff I have found them to be professional and courteous. As I am in a quarantine room the meals are provided in a plastic box and arrive fairly cold, however I understand that it is logistically impossible to provide steaming hot food to each room. The food is quite tasty inspite of the temperature. Amenities are ver good.

I've stayed here and book a hall for my cousin birthday celebration. Doesn't expect their hall quiet big and can make a wedding here. The location quiet strategic , the centre of the town,where all the place just a walking distance.

The hotel is located in the urban area, and there are various shops in the surrounding area. The shopping mall is within a 10-minute walk of the hotel. Figure 1. The shooting surface from the room to the entrance, the entrance is the bathroom, and the left side of the entrance is the full-length mirror. Figure 2; Figure 3. Standard large bed. Although the air conditioner is placed on the side of the bed, the air supply angle is set. Figure 4. A TV is installed on the wall facing the bed, and there is a kettle and coffee pods on the table in the corner of the room. The shooting position is the area where clothes hang in the suitcase (see Figure 1). Figure 5: There is no covering in the bathroom, and the water will spill out of the area when taking a bath. Toiletries provide body soap and shampoo. Water cups are provided but no toothbrush and toothpaste are provided. The water heater is of the instant-on and instant-heat type, and the switch must be turned on on the left side of the full-length mirror when in use. Please adjust the water temperature from low to high to avoid getting hot. Another: slippers are not provided in the room, please bring your own.

Hotel okay.. very satisfied, thank you