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The pictures look great and the location is very rural, if you are looking for a stay near the Veluwe. Checkin was 3pm and we showed up that time with nobody at the reception area desk. We waited for a person to check us in and finally a lady showed up and told us that there were others in front of us and pointed to people seated. After awhile another person showed up and they checked us in. It is a mystery to me why they could not check us in and provided the key when the room was ready. Seems very petty and not customer friendly. We paid for an upgraded room and it had a small bedroom and large sitting area. No refrigerator but there was a teakettle etc. The housekeeping crew had not done a very good job as it was still a bit dirty, no soap anywhere, just two little thin towels and no shampoo. Usually most of these places have large bottles now but they did not. The room was cold and we tried to turn the heat on but it did not seem to work. There is no airconditioner. We notified the front desk and they said they would take care of it. When we returned the room was even colder, heat did not work, no soap but we did have some more towels. I tried to call, but the phone did not work. Went downstairs and waited for the front desk person. It seems there are shorthanded and when the person has to do an errand, there is no one around. The same person who I talked to before, showed up and brought some soap and shampoo and said he had turned on the heat. Unfortunately, it did not work. No one around to fix it. He gave us some blankets. The night was cold as the heat never did work. I asked the front desk about it the next day and they indicated the main office was the one to complaint to. I emailed them and have not heard back. The bar is nice with good but a bit expensive drinks. The restaurant had some interesting specials for dinner (which we did not have) but the breakfast buffet was not elaborate but nice. Parking is ample in various lots around the estate. There is another really nice restaurant nearby called the Peerdestal. Great for a nice fancy dinner out, but reservations are definitely recommended.

Had a very comfortable 2 night stay here with work in July. We arrived after a very long day at 11pm, got swiftly checked in and to our delight found the bar still open. Had a couple of beers and headed to our rooms. The rooms were clean and tidy, had everything we needed. Very much reminded me of a premier inn room. Breakfast was self service, and had a nice variety of cheeses, breads, meats, jams etc as well as some bacon and eggs. Staff were very friendly Didn’t get to try the gym sadly.

Heerlijke 3 dagen gehad in het hotel op een prachtige plek gelegen midden in de stad Zutphen. Een compliment voor het hotel. Er stond een tweepersoons kamer voor me klaar in plaats van de eenpersoonskamer die ik had geboekt. Aangezien het mijn eerste hotel bezoek was zonder mijn partner die vorig jaar okt. overleed, maakte dit gebaar heel veel goed. Ik zag er erg tegenop maar de vriendelijkheid en uitstraling van het hotel maakte dat ik me toch thuis voelde. De zon scheen ook deze dagen volop, dus een mooie herinnering met een gouden randje…