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The location is fantastic and close to shops and eateries. Complimentary coffee was nice & appreciated the microwave, plates and cutlery etc. Staff very friendly. The airport shuttle bus comes to the Ibis for door to door pickups with only NZD 6/pp. I would definitely suggest dining in the fantastic restaurant next door - Szimpla. Always busy, but just relax, the food is worth it.

This is an excellent place to stay if you're transiting through Auckland airport. Being an exceptionally easy, 2 minute walk from the international terminal means that you're not having to juggle shuttle buses and whatnot. Staff are friendly and attentive, and the rooms have everything you could need for an overnight stay. The whole place feels fresh and new. Highly recommend.

We were booked in due to Air New Zealand flight delay resulting in a missed connection. So arrived slightly stressed and irate but the lady on reception, Edith? and consierge were friendly and helpful which helped us feel relaxed. Can't speak highly enough of the staff at the Pullman, from first step in toa kast step out...so friendly and attentive. The hotel is new and is stunning, great views from the restaraunt where the food itself was lovely. The room was lovely - maybe a sink in the toilet (or a wet wipe freshener on the wall) would have been better designing as you need to leave the loo to go in the shower room to wash your hands. That aside the room was perfect. Everywhere is so spacious and attention to detail (less the loo!) is of very high standard.

Good location, parking and friendly staff. Anything else that may have been positive was overshadowed by the room air conditioning not working and the room being a consistent 22 to 22.5 degrees despite the wall panel being set to 19 degrees and resetting it. Asked to move room to one with a working air conditioning unit but had the same problem. A hotel should not be advertised as having air conditioning if it clearly does not. Some of the TV channels did not work and you would expect more from a hotel of this calibre with less channels available than the standard freeview package. No sports channel. The built in Chromecast did not work either. The beds were very hard but more from the style of bed so if you like soft or medium beds this is not the hotel for you.

Room 343 / 1 x Night / Booked via Booking Dot Com 1st ever stay here but looking forward to our 2nd stay in September 2023. The hotel was so amenable, they kindly allowed my Son to drop off two large boxes 1 week before I checked in, for me to collect during my stay. Check in with Jay was swift and efficient. Our room was spacious, quiet and was lacking nothing :) Very very quiet, comfy bed and an unexpected large clean bath. We used their complimentary Airport shuttle service twice which was a fantastic service with really friendly drivers. Shuttles leave every 30 minutes on the hour and half hour. We did not try their restaurant offerings however the menu looked rather over priced... perhaps as there is no competition in the immediate area. Overall a firm 10 out of 10 for our experience and highly recommend.

Extremely helpful reception staff, aircon not working in our room and it was switched immediately. There is a complementary breakfast which unfortunately we could not have as we needed to leave to the airport early. Reception again very helpful and said even though breakfast is from 7 it is starting to be prepared around 6:15 and we could help ourselves to what was available at the time we were up. Quiet location. Great for dropping off our hire car, just 300 metres away. Local pub “The Post Office” Just 10 mins walk away to have a drink and a bite to eat if you do not want to stay in the hotel. Shuttle service $8 per person every 10 mins to airport. Have booked again for our return leg.

Stayed for a total of two nights once on my arrival in Auckland and once before my departure for the South Island a few days after. There was frequent shuttle service conveying guests between the airport and the hotel. Parking spaces for guests’ use were in plenty. My room was a good sized deluxe King which suited us well with our big luggage. The room and its facilities were clean. There wasn’t any place for groceries or snacks nearby so the hotel restaurant was a natural choice for meals. But luckily my wife and I enjoyed every meal and in fact every dish we had. Jet Park left a very good impression and is a recommended place to stay at.

Warning!!!! Rooms have NO washrooms! One public Washroom for men and women. Walls are thin an noise travels, so it is noisy at night. Area of town has lots of loud cars and street action. On the good side, everything was very clean and well kept. Very nice people run the lodge.

Booked a suite for 7 people, with a double bed and a single bed in the two rooms and a sofa bed in the other. The location of the hotel is close to the airport, there is an airport shuttle bus, there is McDonald's nearby, and it is convenient to go there when it is late.

Staff were welcoming and very helpful. Loved the hospitality of the staff. Overall, worth the cost. 😊 I was abit scared while I was there by myself, and the staff knocked the door to double check for the towels. It was scary by myself while I was in deep sleep after long international flight but it's best place to be with family.