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The hotel is good and the location is good. The waiters speak very good English and communicate very well. The waiters in the concierge department are also very enthusiastic, helping with luggage to the front desk, opening the door, etc., praise!

Its a bit noisy in the area so I recommend that the hotel management invest in more soundproof curtains. Apart from that the beds and linens are so clean, the breakfast was hearty, and the staff were very kind.

I visited The Philippines on business for month in March and was based in Alabang. I feel very lucky to have been booked into the Somerset Hotel and Apartments as it was a truly fantastic place to stay. I had one of their apartments on floor 13 so the views were amazing. The facilities provided were brilliant. My only gripe was that the shower was not very powerful. I did report this and they had the shower head extra cleaned to try improve the flow, but sadly there was no change. By no means was this really an issue so I was happy to let it go as the shower was still usable. However, had I been paying for the room, rather than my company, I would have asked them to look at it again. The breakfast buffet was not overly to my taste but there was a fairly wide range of choice for those who did like what was on offer. The lunch and dinner menus were much better and I’d really recommend the pizza or burger as they are delicious. There is also a wide range of drinks available too. The pool and pool area are very well maintained and I certainly made use of this daily. There was a guy who worked at the hotel, who I saw around the pool area most times, called Christianne. He was always so polite, welcoming, hospitable and friendly. He looked after guests very well and ensured they were happy and comfortable. He came over to me every day to ask how I was and if I needed anything. The foyer and reception is absolutely beautiful and once again, the staff were amazingly welcoming and friendly. In fact the staff in all areas of the hotel were great. Usually you come across one or 2 grumpy staff members but not this time. I was working nights and my wonderful cleaning lady worked around that, always cleaning my room at 5pm every day after asking me what time I preferred. I wish I could remember her name because she was absolutely lovely. If I do end up on another business trip to Alabang in future, I will request that I am placed at this hotel again.

Bellevue muntinglupa I have some questions for this hotel Firstly, why do they even ask guests to web check in, require guests to upload requirements like personal id and present the generated qr code to get the room key - when in fact front desk were clueless about this and still ask guests to present an id and fill out the information already found in web web check in? If you are going to implement this , doesn’t it make sense to train staff so everyone is on the same page? So what is the point of this web check in then? So yes, even with this system in place, the process to check in was painfully slow and took a long time because front desk was taking their time with all their paper forms and trying to figure out how things worked. Secondly, our booking was for 3 pax, but the room set -up was for two. So we asked for amenities for the 3rd person. So why does the first two guests get ‘branded amenities’ whilst the 3rd gets a generic set? (See photo) Other things Breakfast was good and was the highlight of the stay Pool access was until 8. So why can’t the hours be extended for at least two hours for adults use only ? The whole day already see families with kids at the pool so it would be great to have some quieter and calmer hours for adults only inmho

I already checked in twice at B Hotel and recently we booked our stay here for our anniversary all I can say is they never disappoint to make us feel welcome ☺️ I must say, it was an absolute delight. We were greeted warmly by the guard, front desk receptionists and housekeeping attendant who were incredibly helpful and attentive throughout our entire stay. The hotel itself was clean, elegant and designed very well and makes me feel like i was staying in a top-tier establishment. My room was spacious and immaculately clean, with a comfortable bed and all the amenities I needed during my stay. I would like to thank Renz who is the room attendant that time for asking me what I need and provide all my requests. I also would like to commend the front desk receptionists madz, tin, pau, and abbi who made sure that our stay is smooth and all our requests was followed. They also offered us shuttle which is on time once we ask for pick up and drop off. Even their concierge TJ if I can remember it right, he’s very kind and on time during our service. Thank you B hotel alabang!!!! We will surely be back ☺️❤️

The Good: 1. Price point - This is an affordable, no frills, simple hotel. 2. Clean room - Being a rather new hotel, the room, bathroom, bed, hallways, etc are still very clean and well maintained. 3. Pleasant staff - People are generally nice and helpful here. 4. Location - Located in Madrigal Business Park, Alabang. Molito is just nearby. The Bad: 1. Basic necessities such as a water kettle, glasses / mugs, basic toiletries are not provided. Not a dealbreaker, but it would be nice to have them all in the room. Neither Good Nor Bad: 1. There aren't that much amenities here, hence hotel was able to drive the prices down. The Verdict: Would love to be back to stay here for future work-related stays, if needed.

Excellent customer service from staff. Very friendly and accommodating. The place is superb and went beyond above my expectations! Perfect place since it’s just a walking distance to the mall.

Good place for a short staycation. I really enjoyed my stay. Staff were friendly and courteous. The room was nice and clean. I also enjoyed the amenities like the pool. The location is awesome, Molito Mall is just in front. Few things that could be better. There is only two small elevators servicing the entire building. I can imagine it could cause some issues if the hotel was fully booked, luckily I dont think the hotel was full during our stay. The phone in the room was not working, so it will be harder to contact house keeping or the hotel lobby. They are also serving snacks at the pool area. This might be something new because when I asked their staff what can they recommend, they are not that familiar with the menu items. Overall I still enjoyed my stay and will surely come back.

The room was cozy and clean. Very comfortable and we enjoyed our stay. They also gave us complimentary cake and greeting for my bday celebration. The check in/out was fast. The staff are friendly and accommodating. We will surely come back. I highly recommend this hotel.