We stayed at a 3 BR Villa Premier. All the rooms and their ensuite bathrooms which was really appreciated. The service was also very good, everyone was attentive and polite, from the moment we brought our stuff down from the van, and until check-out. The rooms were clean and the design of the villa was practical but still very nice. Pool towels were also readily available everywhere and that was very convenient! They also had complimentary activities such as kayak, paddle board, and balsa raft which they tow towards the area for snorkeling! Super convenient. They had multiple pools and our villa was right across one so it was appreciated. The food was also delicious and I would say they charge a fair price for it. Some points of improvement. 1. Cala Trail - it was very rugged, the wooden path was rotten, and there were plenty of mosquitos. This was the path to the archery which we did not end up going anymore because of this. 2. The playground for kids were also dirty and the area had lots of mosquitos. 3. They did not serve ice cream at the main restaurant - they told us that this is part of in-room service. What a missed opportunity to sell ice cream by the beach hahaha 4. It was low tide every after lunch so there's no opportunity to swim at the beach - not sure if this is seasonal but quite disappointing that you can't swim at the beach during the afternoon. 5. We hired a banca during our stay and the seats of the banca could be improved - I've ridden on so many but the seats of this one wasn't comfortable. Just a thin wooden plank. 6. The staff when asked prior to our banca reservation also couldn't answer if they had life vests for infants. They said there were but there really weren't. 7. The driver's quarters need to be improved according to our driver. There was a foul smell, and no bed and pillow covers! We take care of our staff really well, and they deserve the same respect of having a decent place to stay. I hope you really improve on this.
The customer service was outstanding. We checked-in at 2pm and were immediately helped with our bags. Everyone is polite, kind, friendly, helpful and efficient. Lifeguard Arnel exceeded our expectations. He was very attentive and helpful. He was always around and even helped with the kayak. My husband pulled a muscle while playing football with the kids. He checked on him many times, provided water and ice pack and even brought a wheelchair in case he can't walk to the restaurant. He did all of these without being asked. The resort was very clean. The pool water was pristine. We stayed at Casita A. The rooms and bathroom were very clean. The bed was comfortable. We mentioned a birthday and anniversary and the beds were decorated. It was very nice and much appreciated. The following day, we watched the sunrise and after only a while, the staffs were already cleaning the pool and pool area. Dinner and breakfast buffet are included in the room rate. The restaurant was clean and the staff were nice and helpful. The dinner had Asian dishes. I would rate it 3 out of 5. The breakfast buffet had Filipino dishes. I would give it 5 out of 5. Both buffets had a lot of food options. The breakfast dishes just tasted better in my opinion. I took out 1 star because it was difficult to contact the customer service when I was inquiring about the resort. It took days before someone finally responded to me on Facebook Messenger. I always got the automated response which stated to contact them via email but no one replied to my email. My sister tried calling the phone number on the automated response and website but no one answered her calls ever. She tried for days. One day, someone finally responded to me on Facebook Messenger. From here on, the communication was a lot better.
We recently visited at the El Hardin de Zaida for an overnight stay with mom and my aunt and I can say it was all pleasant. The place was a gated property at the border of Laiya and San Juan. Check-in procedures were great and we had a special treat of being upgraded to the premium stay which gave us access to the exclusive pool that is adjacent to our hotel room. For the room, it was clean and spotless one but the vanity desk didn't have a mirror in front of it. The bathroom was nice. It had a drying rack, a bidet but the shower needs a bath mat to prevent guests from unnecessary accidents. Food was splendid. Late lunch, an evening at Rudy's and the breakfast. One of our highly considered decisions for choosing El Hardin de Zaida was the Spa. Prior to the trip, we called the place to ask if we needed to book a reservation for the therapy but we were told that we can avail the services on the spot. When we arrived, we were told that there was only one therapist available. We were three. Therefore, it would be impossible for us to avail 2.5 hours worth of wellness services all together. We hope that this can be carefully addressed to prevent the guests from expecting the availability of the spa. Overall, the stay and the food was great.
Outstanding
37 yorum
4.6/5
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6.535 PHP
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Kahvaltı Sunan Otellerİki Adet Tek Yataklı Odası Olan Oteller1 Çift Kişilik Yataklı OtellerYüzme Havuzlu OtellerÜcretsiz İptal İmkanı Sunan Oteller
I had some doubts about staying here because of the previous reviews I have read; had it been up to me I would've booked at another resort but my sister's family had booked there for her 60th bday celebration. And she did not know we were coming... we planned a surprise and the The Henry staff helped us do it! (thank you Danielle!) The rest of our stay was made so pleasant because of the efficiency of the staff. Customer service of EVERYONE there was simply EXCELLENT! (Manuel and Mart and ALL Apt1B's crew) And the food was great, kudos to its inhouse resto Apt 1B! Though we stayed for just 3 days, our days were full and satisfying! Some suggestions: More lounge chairs and cabanas by the beach; need to improve bathrooms and clean up the gross rusty areas below the sinks; clean bidet heads please; completely cover the shower area so that water does not overflow or spill into the toilet area (it gets really messy); provide anti-bug lights in the resto area to prevent various insects from diving into our food. I'm still giving The Henry a full 5 stars!
When you stay at Punta Aguila Resort & Hotel in San Juan, you'll be near the beach and 7 minutes by foot from Port of Subuquin. This hotel is 30.2 mi (48.6 km) from SM City Lipa and 3.8 mi (6.1 km) from Costa de Madera Golf Club.
Be sure to enjoy recreational amenities including an outdoor pool and karaoke.
Free self parking is available onsite.
Make yourself at home in one of the 11 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries.
We had a fun and enjoyable time at Cocoons, surely we will be back 2hrs drive from Sta. Rosa Laguna, food is a bit pricey but dont worry there is a 2min drive out restaurants like Amado and a Lomi House.
Located in San Juan, Paseo Verde Beach Resort is a 5-minute drive from La Luz Beach and 7 minutes from Costa de Madera Golf Club. This hotel is 3.7 mi (6 km) from Laiya Beach and 5.4 mi (8.7 km) from Mount Daguldol.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 17 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops.
We love Acuaverde! The best Pet Friendly beach resort ever! Best amenities for dogs and hoomans. Relaxing place, friendly and accommodating staff, delicious food, awesome place! What more could you ask for, they got all good stuff in there! Our beach getaway and we'll keep coming back!
Excellent
20 yorum
4.3/5
Gecelik
8.173 PHP
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