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This hotel has 4 stars??? Joke, far-fetched 2-3 stars is max, I have been to many places with 4-star and higher standard. The price-quality ratio is a total mistake. King Casimir stood next to the King years ago, because now her caricature. It's a pity, because the potential was huge. The only aspects that deserve praise are: 1. A gentleman playing the piano in the evenings and mornings 🖤 something amazing!!! 2. Kitchen with menu: duck liver, tartare and sirloin brilliant. Broth on real broth. Waiter service is a plus. 3. Mr. Rafał masseur, I highly recommend to all physically active - prima sort classic massage, and I go regularly to various specialists because of sport 🏆 4. Parking lots. 5. Location, walk to the center several minutes. 6. Appearance from the outside, but the spell breaks as soon as you check in to the room. GENERAL IMPRESSIONS: A friend had an unpleasant experience sleeping on an extra bed on which I would not even put my dogs. She was bitten all over her body and around the eye, the rest I will keep silent... We had to fight for any redress ourselves. In general, the approach to the client of the Reception Manager + Management calls for vengeance to heaven and disciplinary action. Zero remorse and willingness to meet the customer. We are in the 21st century and supposedly growing consumer awareness against the background of Europe, but as you can see, not everywhere. BREAKFAST Tasty, there is a lack of freshly squeezed juices and a very small selection of fruits. CORRIDORS Messy, old carpeting, dirty walls. The elevators are very slow and shake on landing. SPA ZONE It requires immediate investment and renovation!!! Zero division into a zone for families and a zone for adults, so leaving your own children at home, you have to endure the squeals of strangers. After 19 children are asked out, but from the image point of view it is still a poor approach. If you are getting ready to rest and relax, unfortunately there is no chance, because some treatment rooms had doors to the noisy pool zone. NO JACUZZI. SWIMMING POOL In fact, it is a tiny, chlorinated eye with cold water and mushroom in places. IN A DRY SAUNA I pulled out my outfit, I do not understand why the owner did not do anything in the direction of wood restoration. Blatant level. . . MUD SAUNA It should be properly heated before the procedure (in the option when it is muted!!!), because our predecessors froze and had insufficient steam. The staff should watch over it and start it in advance before the appointment. * In general, the SPA zone is cool, both in the pool, in the massage rooms and in the area with sun loungers. * During the White Flowers treatment I had to wash off the scrub, but there was only ice water in the shower! * The lack of towels on the standard equipment of the rooms is really a joke. I go to the SPA and understand that in the bikini I have to parade through public corridors, elevators and patios to get to the booked treatments and m