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This hotel hates trees and loves concrete. Its whole property is either concrete or stones. With an exception of a few thin tall shrubs in front. Terrible if your room is facing the car park in the back or its (dark brown..) windows come out onto the hot black roof. A couple of very nice guys at the reception, but most others just indifferent. Cleaners come in regardless of Do Not Disturb, even early in the morning. Beware. The rooms are HOT.. impossible to sleep in without the fan on and every room has one, seemingly.. rooms come with kettle and supposedly some coffee, tea and bottled water. Yet, upon check in, there was just one stick of coffee and one teabag per person per night.. Are you guys serious? For 24 hours? When you ask the next day, you also get exactly the same amount.. come on.. There is no rubbish bin in the room.. just in the bathroom. Toilet seat is so high up most people will have their legs dangling.. The noise at night is quite bad so most probably you'll need to keep the windows shut.. there are few nice little greengrocers round the corner to get fresh fruit etc from. This hotel has NO BAR whatsoever. If you'd like a quiet drink before bedtime, you'll need to look elsewhere.

We stayed at the Art hotel for 2 nights. We were on the top floor and the A/C was not working on this floor, which was unfortunate because we stayed during the summer heatwave. Based on what the receptionist said and other reviewers, it is a known issue of the hotel. They said someone could bring us a fan, but they did not come (at least whilst we were still in the room). Our room was quite dated, on the reviewer photos it looks like some have been modernized, but this wasn’t the case for ours. We enjoyed the nespresso machine and the pillow selection. We were offered a 15% discount or free breakfast for the A/C issue, which we accepted (thank you), but overall our stay was less comfortable than we had hoped. I would not rely on this hotel if you would like to come back to a cool room with A/C in summer months.

Truly fantastic breakfast with EVERYTHING. Big, airy room, comfortable bed. Very enjoyable stay. It's a long way from the centre but the tram is OK. Cleaning was a bit half-hearted and the shower leaked.

After a somewhat disastrous stay at another hotel, I quickly booked two deluxe rooms for my parents and myself at Hotel Monopol to save our Christmas Market experience in Wroclaw. The moment we walked into the hotel we were immediately put at ease. What a gorgeous hotel. Fantastic service and the perfect location to walk to the Christmas market and shops. The deluxe rooms were incredibly spacious and modern. The bathrooms are open plan, so make sure you’re comfortable with your roommate if you have one. The bed was luxurious and the bath products were top notch as well. Breakfast was great along with the bar on the ground floor. All of the staff we interacted with were lovely. We would happily return.

Large floor-to-ceiling windows plus points, large space plus points, parking charges are too high, 100 Polish dollars a night

The hotel has no feature to be taken out before, but if you plan to stay for a short period, there is a place where you can be problemless. The reception was very interesting, they worked very quickly and honestly on the taxi. There was no minibar in the room but they gave it without problems when we wanted the ice. It was a night stay in total, but we didn't experience any problem, breakfast was enough and room cleaning was very good ...

Completely overrun, standing for hours at the reception, rooms are only available in the evening, no parking in the parking house is available for guests ( is used as a public parking house). So who wants to stay here at Christmas time should look for a quieter hotel. €30 more is worth it in any case. Unfortunately mass dealing . The rooms are clean and ordened and the staff will try their best. Ps. Who books Trip.com should be careful that the booking settings do not change during the booking process. The price changes and you are there without breakfast. After two attempts, we had decided to book breakfast on site, price was still acceptable.

Spent my birthday in Wroclaw and after staying here previously I knew Puro was the hotel to choose.All the staff are so friendly,helpful and efficient. Whatever time I went for breakfast there was always plenty of choice and the tables were cleared quickly so there was always somewhere to sit. Hotel room spacious enough and very clean. So easy to get to the Rynek and close to tram stops and lovely place to sit and people watch behind the hotel.Would definitely stay again.

The best panorama of the city, we had amazing time in this hotel while visiting the city with beautiful panorama view of the city from our room, close to everything only walking distance to the old town, the staff were very friendly and helpful, breakfast was great. Highly recommended hotel to stay in when you visit Wroclaw.

Czysty hotel. Jak za te pieniądze to w porządku. Szkoda że za parkowanie pod biedronką na niestrzeżonym parkingu trzeba płacić 40zł za dobę.