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No es un hotel PET FRIENDLY aunque se vendan que sí. Cobran 30€/noche por mascota y no puede estar en ninguna estancia del hotel, solo en la habitación. Atención por parte de la recepcionista del momento de la llegada muy mala. Spa muy pequeño (piscina, pequeño jacuzzi, sauna y un par de duchas frías). Zona de la piscina exterior buena aunque está todo cubierto alrededor de césped artificial y se calienta mucho y resulta desagradable caminar por él. Buen servicio en esa zona del hotel, tienen una pequeña carta de comida y te la sirven directamente en la zona de piscina. Habitación pequeña, el baño no tiene puerta solo cortina, poco armario y zona donde dejar maletas escasa. Cama grande muy cómoda, cama supletoria muy muy incómoda. Situación del hotel privilegiada, zonas donde comer y cenar cerca y varias tiendas de alimentación.

I was stunned by this hotel. Set in rural Portugal, near the Spanish border, this spa resort is beautiful. Very modern, clean, well equipped throughout, incredibly welcoming staff and superb food in the restaurant. The hotel is the perfect mix of old and new as it is set on an old vineyard, with modern extensions which complement the original 1700's building. Outside the back side is a huge stone terrace which extends the whole width of the 1700's original building with views of the mountains and spa pool and beautiful gardens. The old part of the hotel is magnificent, but we also enjoyed the comfort of our modern room which had a huge terrace overlooking the valley. Everyone working there was friendly and efficient, and the owner spoke English perfectly. I would really recommend this place to anyone visiting northern Portugal. It made for a great relaxing break for my older parents in there 80’s to relax and enjoy the slower pace from Lisbon and before moving on to Porto on a 12 day vacation. The attention to detail and 'nothing's a problem' attitude from everyone we come into contact with is just exceptional. The breakfast is plentiful and has a great selection. We were very happy with the breakfast which offered a large variety of fruit and breads, cheese, ham, several types of jam, as well as cereal and yogurt. The evening meals are so good that you can't stop eating! The manager/owner, Fernando, is the most gracious host that will attend to your every need, while assuring your quality experience is filled with lasting memories and a strong desire to return again. In the evenings we dined in the hotel restaurant. Fernando was truly a phenomenal host, who made us feel welcome. On one of the evenings, he started us off with local sausages and cheese along with some local port from the local vineyard. He made excellent recommendations for our wines and did not disappoint with his selections. The food was delicious. We ate there every night for 4 nights, and everything kept meeting and exceeding our expectations. The beef is something that the region is known for, and it was delicious. Fernando also took us on a tour of the impressive 17th century wine making that uses filtration and gravity. The preservation of the original wine making is located in the lower area that is used for wedding receptions and large parties. The way it is incorporated into the new modern areas was impressive. I will be visiting Portugal in the future and will be re-visiting Fernando's Hotel Rural Casas Novas. We truly enjoyed our stayed here while we visited local vineyards, Chaves and Peneda-Geres National Park.

I don't know where to start really. The whole experience at Vidago Palace was truly perfect. From every member of staff, food in all the restaurants/bar, bedrooms where I had the best 4 nights sleep that I had in ages, the grounds and the excursions. If you want a special holiday or short escape, visit here. You won't be disappointed.

Great place to stay in the thermal NorthEast region of Portugal. Well located, has an amazing staff, always clean with a slight flower aroma in the air. Didn't have the opportunity to try the pools (indoor or outdoor) but had a great relaxing massage. And it's just a 2-minute walk to the thermal spa. I'll be back for sure.

Excellent “Take a break” package. Best massages and treatments we ever had ( Julia & Claudia). Excellent dinners and breakfasts with a very professional staff ( David & Marina). Nice & quiet environment. Bungalows are ok. All-in-all , it’s really a great place for a 2 nights break.

The hotel was excellent. The staff were professional and friendly. The room was great and the bed was very comfortable. The pool area is nice and plenty of sun beds. I used the spa and Sonia was a fantastic masseuse. The food in the hotel really tasty - dinner and breakfast. The only reason I didn’t give this a five rating was that the balcony floor in our room is dangerous. The spacing in the decking is too wide and the chair I was on fell though the gap - giving me a nasty bruise. The hotel staff responded very quickly to repair the floor but not interested in my well being

I went to Chaves and decided to stay at this hotel because another one was no longer available. It turned out to be an excellent decision. The rooms are good; the common areas are very good; the availability and friendliness of the staff is impeccable; and they were kind enough to offer me breakfast, which wasn't included in the booking. What's more, the price is fair, especially considering the quality of the space and the services. Congratulations! You've won a customer.

As the name implies the hotel is right by the castle and within easy walking distance of the sights and the Roman bridge. Parking is available immediately under the hotel with a lift. Our bedroom 105 was large, comfortable and well equipped. Breakfast was good. All the staff were welcoming and helpful. Very good value at €85 b&b.