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We really enjoyed our week in Inatel. Big and comfortable bedroom, very clean. The staff is friendly and helpful. Excellent location, from our room we had the nice view of Óbidos lake and the sea. Just 30 minutes from Caldas da Rainhas. I recommend without fear you won’t be disappointed. We’ll be returning there happily.

This small hotel has clean and comfy rooms. The bathroom was small but everything worked well for us. The staff are very friendly and helpful. It is close to some good restaurants and about 15 minutes walk to the beach area. They have happy hour at the hotel bar every evening at 6pm, a great way to unwind! We would eagerly stay at this hotel again.

Though I did not aim for playing golf in this hotel, but it is still worth staying if you plan to stay in Obidos and will drive. The hotel is about 15 min. drive to town centre and parking is easy in the town. Hotel offers free parking and there are quite a lot of park spaces around the area. Some rooms are further away from hotel lobby and restaurant but there are different parking areas around the hotel so that it will still be closed to your room. The room and bathroom are spacious and my room has a stunning view overlooking a large green area and ocean. Bed is comfortable and the room is clean with overall good condition. I had dinner at the bar and breakfast was included in the restaurant, food was ok and you could stay in the bar untill 11pm or 12am (did to remember) if you want to have a drink. You can use the swimming pool (indoor and outdoor) and sauna and you can borrow the robe, towel and locker from them which is convenient. They also have a gym room but I did not use it so I am not sure whether it is also free or not. I will highly recommend this hotel considering the price and everything.

From the condition of the villas to the quality of hospitality offered by staff, this was a huge disappointment. The villas have not been maintained, as evident from many deteriorating aspects throughout. Best example are the bathrooms, where the tiles do not lay flat, and the grout is cracked and very dirty. Ditto for the caulking around the tub. There's a skylight which does not let much light in due tot he accumulation of dirt and debris. The villas were two stories, and our downstairs level, which included the kitchen and living area, was overrun with ants. Not my favorite early morning activity to collect and dispose of hordes of ants. Also, we did not know what was decaying off the patio, which is off the sliding door from the living area, but there was a large community of flies which prevented us from using the patio or even going outside through the sliding doors. I requested that the ”resort” address these issues but, in the 5 days we were there they did not do a thing. Also, there were steep stairs leading down to the entry door, and the railing was very loose and covered with some sticky substance. Again, I asked for this to be addressed so I didn't have to worry about falling the stairs, and it was never taken care of. We had dinner at the ”club” the first night and the food was terrible. Finally, we had made reservations five months in advance for TWO villas, as we were attending a family wedding in Obidos. When we arrived, the staff told us that no, we only had a reservation for ONE villa. They were quite insistent, until we showed them the email confirmation of the reservation. Even then, they were not apologetic. They found a second villa, but it was not convenient to the first, but they said that was all they could do. We also discovered that the wedding planner had come earlier with two welcome boxes, since she knew there were two parties staying a Bom Successo, but the hotel staff told her that only one party was staying there. However, they claimed, to us, that the wedding planner only brought the one welcome box. Did they not think we would talk to her and find out they were just lying? We were promised that the hotel would provide a remediation for us (we suggested a significant discount was in order) due to the abysmal treatment and the deficient accommodations but, despite repeated inquiries, nothing was ever addressed. All in all, the worst hotel experience I have ever had.

It is a hotel that is not surprisingly high on TripAdvisor. There is also a work desk, rooms are large, and the bus terminal and station are within walking distance. Supermarkets and cafes are also nearby. The hotel itself may be a bit old, but it has been renovated and you can spend it comfortably. Caldas itself is a very small town, so there was no taxi waiting for the station, and I was forced to walk to the hotel. If you are planning to travel by rail, you should be careful.