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Location was about 5 mins drive from Vila Da Nova Devasas train station and 10 mins walk to Camara Gaia subway station. It’s not that close to Porto city centre. You got to Uber or walk everywhere. No free water in room unless you’re a Hilton Honors Silver member and above, and that’s only for the 1st bottle. Items like cotton pads and vanity kits were not restocked unless requested. Hand towels were also provided on the first day only. Dental kits have to be requested as well. Kinda disappointed based on the fact that it was a stay for our honeymoon but even so water was chargeable at 6 Euros per bottle because I was only a Blue HH member. Towel racks were not available, only hooks. Otherwise great service from the ground staff who could speak English except for a waitress who couldn’t understand “no ham no bacon” for our omelettes! Simple breakfast served daily. We were also given a small cake to celebrate. Thanks for the stay.

We are in a great 2-bed apartment in Gaia Residence, which is combined with the Hollyday Inn Hotel. The apartment is complete with beds for 4, a small kitchen, living room and a small table for dining. All is perfect until the time of excellent breakfast, quite complete, but served in the same environment for the two hotels. There are the problems of superloting. A war!!!

In general, the room is clean and nothing more, but the rooms are rather ”tired”. No slippers / bathrobes - and although this is the norm for a three-star hotel, nevertheless, the absence of even a soap dish for bar soap provided by the hotel itself is already interesting) The shower cabin was leaking, we had to wipe the formed puddles with towels. At the junction of the cabin with ceramic tiles, black mold is possible, black plaque is possible, but most likely mold. In Portugal, the presence of mold is like snow in Russia in winter - for granted) But the water pressure in the shower was such that at least do yourself a hydromassage - I really liked it)) The mattress is quite hard, those who have a sore back are unlikely to appreciate it, but massive comrades will be very comfortable, the mattress practically does not slip. There is a kettle and cardboard cups in the room which is a big plus. For those who are interested - TV catches almost all possible channels. Breakfast is typical European: yoghurts, muesli, sliced cheeses and ham, bread. sweet buns and pastries, boiled eggs, fruits, tea and coffee. Nothing special but you won't leave hungry. The cost of breakfast is 18 euros for two.

I may as well start my review with the only negative I could find. This was the smoking area directly outside the hotel entrance. So as soon as you open the door to go in cigarette smoke also went in. And now the good parts without a doubt, the hotels, biggest attribute are the staff. Our week started with a very warm welcome reception from a young man who was very polite and very helpful. Unfortunately, I have forgotten his name. But I guess that doesn’t really matter as it is a recurring theme during our entire stay . One young man who needs a special mention who works behind the bar, told me he was only 20 years of age, which I didn’t believe as he is one of the most honest, trustworthy and sincerest of persons I have the fortune to meet. It just goes to show that not all young people have attitude . Now I have to say that everybody who works behind the bar was fantastic and polite. so on behalf of my wife and I would like to thank you all. But Andre Martins you are a superstar from my heart you deserve a pat on the back and a promotion. One day my friend I’m sure you will be manager. Absolutely nothing was too much trouble. The management should be very proud. The room was fantastic overlooking the river was clean and tidy with plenty of room. On occasions we ate at the hotel and every time wife was running out of wine someone came to pour some from her bottle. Her exact words were she felt like a princess it was nice that staff mad us both feel very special. The food was very nice and we both would recommend. In due course we shall return to the hotel as it was well situated. Thank you to all an absolutely fantastic start to our tour of Portugal.

Nous venons de passer 3 nuits dans cet établis*****t le rapport qualité prix est très bon. Accueil très sympathique. Petit déjeuner compris dans le prix très copieux... jambon fromage œufs fruits frais yaourt gâteaux locaux pain complet céréales blanc... Literie très confortable. Très propre. Salle de bain indépendante mais privative.

I recently stayed in Hotel Black Tulip. On the first morning I noticed that there weren't electrical points for using a shaver available in the bathroom . I reported this to the young man on reception-thinking this will take some time to fix/put right. Within minutes a repair man was knocking on the door. He set about replacing the unit on the wall and enabled the use of the electrical points. I was very impressed. Staff on reception were very helplful.

Outdoor pool for hot days amazing, restaurant with tasty food and drinks. we bought a boat trip to the 7 bridges, the reception arranged the trip for us. room very clean, we stayed for 4 days and the room was already clean when we arrived