The Hotel reached the expectations it had, as I already knew the development and maintain the quality of service and facilities.
Regarding the price, the value presented by Trip was extremely competitive in relation to the other agencies for the same service conditions, and even in relation to the price that would be charged by the Hotel itself in a direct booking (which I cannot understand...).
The breakfast provided was of excellent quality and quantity.
The service was excellent, with all employees in service at the hotel in these 2 days of friendliness and efficiency far above average.
However, I was a little disappointed that the Trip agency had not yet sent me an Invoice for the amount paid. The only certainty that I have that the payment was made, was given to me by the Hotel receptionist who told me that the rooms were paid for, but that he could not issue me an Invoice as the payment had been made to the Agency - which is natural !). In this situation, the lack of an Invoice was very unpleasant because I booked and paid for 3 rooms (for us and 2 other couples friends) and until now I don't have any proof of payment to ”do the math” with them.
With a stay at Bemyguest - Loft Guest House Jardim das Mães Charming, you'll be centrally located in Viseu, steps from Jardim das Mães and Viseu City Hall. This hotel is 0.2 mi (0.4 km) from Museu Grao Vasco and 0.3 mi (0.5 km) from Viseu Cathedral.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden.
Featured amenities include express check-in, express check-out, and luggage storage.
Make yourself at home in one of the 7 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily.
When you stay at Viseu Garden Hotel in Viseu, you'll be in the suburbs, within a 5-minute drive of Aquilino Ribeiro Park and Igreja Dos Terceiros. This hotel is 2.9 mi (4.7 km) from Viseu Cathedral and 2.9 mi (4.7 km) from Museu Grao Vasco.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature spring water baths and hair dryers. Conveniences include desks, housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested.
It is a old hotel that keeps a lot of its charm. Entoured by a garden and with a reserved and free parking area. Located in the historic centre of the city. The surroundings and location are a luxury added. The hotel is very comfortable and comfortable. They have to improve vertical transport by lift.
The building is very nice, right in the centre where most of the historic buildings are. The room was very big and also the bathroom. The staff are nice. The breakfast was very nice. The parking is limited and forget parking close by if it’s full. The blue carpets on the stairs need to be vacuumed as they are very dirty. The black out curtains don't close fully, i had to put my hair clip to keep closed. The biggest issue is they have old windows on the street side so forget going there if you actually want to sleep. They know the windows are bad as they said they have ordered new ones. The issue is the guests don’t know until they are trying to sleep with people screaming under their window. We were there new years eve, impossible to sleep so we asked to move room around 4am, they had another room with better windows so why didn’t they put us there in the 1st place. They said it was a family room but if they know the windows have NO soundproofing, they have to make the effort to make sure guests can sleep even if the room is slightly more expensive. Worst nights sleep ever and that makes everything else worse. The main people making noise were coming out of the hotel building but strange they said they had nothing going on. Ask for a room with double glazing windows or forget sleeping.
The hotel is located in the heart of the city centre, in the heart of the city centre. The coffee is very bad, unforgiving in Portugal and in a establishment of this level.
I spent four nights here and it was very comfortable. The people on reception were very friendly and helpful. My room was enormous! There was a good sized, comfortable double bed, a desk with a stool, plenty of wardrobe space and also an enormous bathroom. It took me a while to work out the bathroom had a door, it was one of those that slides, but I was in the room on my own, so not really an issue. The breakfasts at the hotel were nice, with the normal sort of breakfast items you find on the continent, but no cold milk for English people to put in their tea, or on their cereal, which was a bit weird. There is no bar area for sitting in the evenings, but there was a sort of lounge on floor 2 with sofas, where we spent one evening, and brought our own drinks from the shop next door. It is within easy reach of the old town though this is up a hill from the hotel.
With a stay at Hotel Moinho de Vento, you'll be centrally located in Viseu, within a 10-minute walk of Igreja Dos Terceiros and Viseu City Hall. This hotel is 0.8 mi (1.4 km) from Museum and 0.8 mi (1.4 km) from Jardim das Mães.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Reserved a triple room for 2 nights. I have phoned previously to ensure we would have the best room possible, on a higher floor - even allowed a possible upgrade to have the best experience possible. Arrived at 9PM. No concierge, rough and plainer customer attendance. Made me pay in advance, even though my credit card number was sent as I’ve booked the room, so the hotel had all warranties needed. Placed us on the first floor, hock means they didn’t care about my previous phone call and expectations. As we arrived in the room, we realised it was very dated, furniture eas falling apart, cracks on the walls, etc. Beds, we and tb were ok, mini bar with a couple of bottles, court wins and other amenities too old. We asked to change the room, because of cracks and so. They changed us to a double room with an extra bed which was actually better than the previous one(!). Overall very dated The rest of the. Hotel is ok. Good breakfast, great location, nice service. Fair SPA (it was nice actually, but every one could get is, specifically kids - why do they call it a SPA if it’s only an indoor pool?) In a nutshell: it’s not bad, pretty clean and fair. Should be cheaper - value for money is not ok - and definitely NOT a 5 star. An average 4 star, at most
I am very enthusiastic to give my praise to Hotel Durão, a team that has welcomed me and my family since my first contact. I would like to thank you for all the commitment and professionalism that you have shown, especially by the officials Carla Costa and D. Luísa, who are very friendly and very generous professionals, and who have made a special request for a birthday. The two officials made everything to make the surprise happen in the idealized parameters, and made everything they could to make the room available for the anniversary of the moment when they arrived at the hotel. I wish the hotel, especially the two officials mentioned, who are so well representing the hotel.
A stay at Montebelo Viseu Congress Hotel places you in the heart of Viseu, within a 15-minute walk of Aquilino Ribeiro Park and Igreja Dos Terceiros. This luxury hotel is 1.1 mi (1.8 km) from Museum and 1.1 mi (1.8 km) from Jardim das Mães.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Montebelo Viseu, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 172 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
With a stay at Pousada de Viseu, you'll be centrally located in Viseu, just a 3-minute walk from Aquilino Ribeiro Park and 6 minutes by foot from Igreja Dos Terceiros. This eco-certified pousada is 0.4 mi (0.6 km) from Viseu City Hall and 0.5 mi (0.8 km) from Museu Grao Vasco.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. Additional features at this pousada include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Viriato, a restaurant which specializes in Portuguese cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Viseu? This pousada has 16570 square feet (1539 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 84 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
When you a stay at Montebelo Palácio dos Melos Viseu Historic Hotel in Viseu, you'll be in the historical district, just steps from Museum and Museu Grao Vasco. This hotel is 0.2 mi (0.3 km) from Viseu Cathedral and 0.3 mi (0.5 km) from Jardim das Mães.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include babysitting (surcharge), wedding services, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Viseu? This hotel has 1248 square feet (116 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 27 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
With a stay at Hotel Grão Vasco Historic Hotel & Spa, you'll be centrally located in Viseu, steps from Igreja Dos Terceiros and within a 5-minute walk of Viseu City Hall. This eco-certified hotel is 0.3 mi (0.4 km) from Jardim das Mães and 0.4 mi (0.7 km) from Museu Grao Vasco.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Portuguese cuisine at GRAO VASCO, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Viseu? This hotel has 2798 square feet (260 square meters) of space consisting of a conference center and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 107 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
With a stay at Avenida Boutique Hotel, you'll be centrally located in Viseu, steps from Igreja Dos Terceiros and within a 5-minute walk of Viseu City Hall. This eco-certified hotel is 0.2 mi (0.4 km) from Jardim das Mães and 0.4 mi (0.6 km) from Museu Grao Vasco.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Take advantage of the hotel's room service. A complimentary self-serve breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
A stay at Montebelo Príncipe Perfeito Viseu Garden Hotel places you in the heart of Viseu, within a 5-minute drive of Palácio do Gelo Shopping Centre and Aquilino Ribeiro Park. This hotel is 2.1 mi (3.4 km) from Igreja Dos Terceiros and 2.1 mi (3.4 km) from Viseu City Hall.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 4 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 43 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Located in Viseu, Durão is in the business district, within a 5-minute drive of Aquilino Ribeiro Park and Igreja Dos Terceiros. This eco-certified hotel is 1.3 mi (2.1 km) from Viseu Cathedral and 1.3 mi (2.2 km) from Museu Grao Vasco.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a television in a common area.
Enjoy a meal at Restaurante Europa, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Stay in one of 30 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
With a stay at Hotel Moinho de Vento, you'll be centrally located in Viseu, within a 10-minute walk of Igreja Dos Terceiros and Viseu City Hall. This hotel is 0.8 mi (1.4 km) from Museum and 0.8 mi (1.4 km) from Jardim das Mães.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
With a stay at Bemyguest - Loft Guest House Jardim das Mães Charming, you'll be centrally located in Viseu, steps from Jardim das Mães and Viseu City Hall. This hotel is 0.2 mi (0.4 km) from Museu Grao Vasco and 0.3 mi (0.5 km) from Viseu Cathedral.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden.
Featured amenities include express check-in, express check-out, and luggage storage.
Make yourself at home in one of the 7 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily.
When you stay at Viseu Garden Hotel in Viseu, you'll be in the suburbs, within a 5-minute drive of Aquilino Ribeiro Park and Igreja Dos Terceiros. This hotel is 2.9 mi (4.7 km) from Viseu Cathedral and 2.9 mi (4.7 km) from Museu Grao Vasco.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature spring water baths and hair dryers. Conveniences include desks, housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested.
Daha Fazla Göster
3.9/5
12 yorum
Gecelik başlangıç fiyatı: TRY 1956
Özel olarak derlediğimiz 4 yıldızlı Viseu otelleri koleksiyonumuzu keşfedin
With a stay at Pousada de Viseu, you'll be centrally located in Viseu, just a 3-minute walk from Aquilino Ribeiro Park and 6 minutes by foot from Igreja Dos Terceiros. This eco-certified pousada is 0.4 mi (0.6 km) from Viseu City Hall and 0.5 mi (0.8 km) from Museu Grao Vasco.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. Additional features at this pousada include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Viriato, a restaurant which specializes in Portuguese cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Viseu? This pousada has 16570 square feet (1539 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 84 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
When you a stay at Montebelo Palácio dos Melos Viseu Historic Hotel in Viseu, you'll be in the historical district, just steps from Museum and Museu Grao Vasco. This hotel is 0.2 mi (0.3 km) from Viseu Cathedral and 0.3 mi (0.5 km) from Jardim das Mães.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include babysitting (surcharge), wedding services, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Viseu? This hotel has 1248 square feet (116 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 27 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
With a stay at Avenida Boutique Hotel, you'll be centrally located in Viseu, steps from Igreja Dos Terceiros and within a 5-minute walk of Viseu City Hall. This eco-certified hotel is 0.2 mi (0.4 km) from Jardim das Mães and 0.4 mi (0.6 km) from Museu Grao Vasco.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Take advantage of the hotel's room service. A complimentary self-serve breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
With a stay at Hotel Grão Vasco Historic Hotel & Spa, you'll be centrally located in Viseu, steps from Igreja Dos Terceiros and within a 5-minute walk of Viseu City Hall. This eco-certified hotel is 0.3 mi (0.4 km) from Jardim das Mães and 0.4 mi (0.7 km) from Museu Grao Vasco.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Portuguese cuisine at GRAO VASCO, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Viseu? This hotel has 2798 square feet (260 square meters) of space consisting of a conference center and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 107 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
A stay at Montebelo Príncipe Perfeito Viseu Garden Hotel places you in the heart of Viseu, within a 5-minute drive of Palácio do Gelo Shopping Centre and Aquilino Ribeiro Park. This hotel is 2.1 mi (3.4 km) from Igreja Dos Terceiros and 2.1 mi (3.4 km) from Viseu City Hall.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 4 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 43 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Daha Fazla Göster
4.3/5
Excellent16 yorum
Gecelik başlangıç fiyatı: TRY 3232
Mutlaka görülmesi gereken Viseu cazibe merkezlerine yakın oteller
Özel olarak derlediğimiz oteller arasından dilediğinizi seçin ve yakındaki cazibe merkezlerine kolayca erişmenin keyfini çıkarın
İdeal konaklama yerini bulmanıza yardımcı olması için gerçek seyahatseverlerin özgün puanlarını ve yorumlarını keşfedin
4.5/5
Excellent
GGuest UserThe hotel is located in the heart of the city centre, in the heart of the city centre. The coffee is very bad, unforgiving in Portugal and in a establishment of this level.
CCunhaFernandoThe Hotel reached the expectations it had, as I already knew the development and maintain the quality of service and facilities.
Regarding the price, the value presented by Trip was extremely competitive in relation to the other agencies for the same service conditions, and even in relation to the price that would be charged by the Hotel itself in a direct booking (which I cannot understand...).
The breakfast provided was of excellent quality and quantity.
The service was excellent, with all employees in service at the hotel in these 2 days of friendliness and efficiency far above average.
However, I was a little disappointed that the Trip agency had not yet sent me an Invoice for the amount paid. The only certainty that I have that the payment was made, was given to me by the Hotel receptionist who told me that the rooms were paid for, but that he could not issue me an Invoice as the payment had been made to the Agency - which is natural !). In this situation, the lack of an Invoice was very unpleasant because I booked and paid for 3 rooms (for us and 2 other couples friends) and until now I don't have any proof of payment to ”do the math” with them.
I spent four nights here and it was very comfortable. The people on reception were very friendly and helpful. My room was enormous! There was a good sized, comfortable double bed, a desk with a stool, plenty of wardrobe space and also an enormous bathroom. It took me a while to work out the bathroom had a door, it was one of those that slides, but I was in the room on my own, so not really an issue. The breakfasts at the hotel were nice, with the normal sort of breakfast items you find on the continent, but no cold milk for English people to put in their tea, or on their cereal, which was a bit weird. There is no bar area for sitting in the evenings, but there was a sort of lounge on floor 2 with sofas, where we spent one evening, and brought our own drinks from the shop next door. It is within easy reach of the old town though this is up a hill from the hotel.
Reserved a triple room for 2 nights. I have phoned previously to ensure we would have the best room possible, on a higher floor - even allowed a possible upgrade to have the best experience possible. Arrived at 9PM. No concierge, rough and plainer customer attendance. Made me pay in advance, even though my credit card number was sent as I’ve booked the room, so the hotel had all warranties needed. Placed us on the first floor, hock means they didn’t care about my previous phone call and expectations. As we arrived in the room, we realised it was very dated, furniture eas falling apart, cracks on the walls, etc. Beds, we and tb were ok, mini bar with a couple of bottles, court wins and other amenities too old. We asked to change the room, because of cracks and so. They changed us to a double room with an extra bed which was actually better than the previous one(!). Overall very dated The rest of the. Hotel is ok. Good breakfast, great location, nice service. Fair SPA (it was nice actually, but every one could get is, specifically kids - why do they call it a SPA if it’s only an indoor pool?) In a nutshell: it’s not bad, pretty clean and fair. Should be cheaper - value for money is not ok - and definitely NOT a 5 star. An average 4 star, at most
The building is very nice, right in the centre where most of the historic buildings are. The room was very big and also the bathroom. The staff are nice. The breakfast was very nice. The parking is limited and forget parking close by if it’s full. The blue carpets on the stairs need to be vacuumed as they are very dirty. The black out curtains don't close fully, i had to put my hair clip to keep closed. The biggest issue is they have old windows on the street side so forget going there if you actually want to sleep. They know the windows are bad as they said they have ordered new ones. The issue is the guests don’t know until they are trying to sleep with people screaming under their window. We were there new years eve, impossible to sleep so we asked to move room around 4am, they had another room with better windows so why didn’t they put us there in the 1st place. They said it was a family room but if they know the windows have NO soundproofing, they have to make the effort to make sure guests can sleep even if the room is slightly more expensive. Worst nights sleep ever and that makes everything else worse. The main people making noise were coming out of the hotel building but strange they said they had nothing going on. Ask for a room with double glazing windows or forget sleeping.
GGuest UserIt is a old hotel that keeps a lot of its charm. Entoured by a garden and with a reserved and free parking area. Located in the historic centre of the city. The surroundings and location are a luxury added. The hotel is very comfortable and comfortable. They have to improve vertical transport by lift.
GGuest UserI am very enthusiastic to give my praise to Hotel Durão, a team that has welcomed me and my family since my first contact. I would like to thank you for all the commitment and professionalism that you have shown, especially by the officials Carla Costa and D. Luísa, who are very friendly and very generous professionals, and who have made a special request for a birthday. The two officials made everything to make the surprise happen in the idealized parameters, and made everything they could to make the room available for the anniversary of the moment when they arrived at the hotel. I wish the hotel, especially the two officials mentioned, who are so well representing the hotel.
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