Arrived at the location around 5:30-6:00pm. We let them know the previous day we would arrive approximately around that time. Walking up to the counter I was excited to get us all in the room to relax after such a long drive. To be sure we would enjoy our time there, I purchased the biggest villa they had. Right away I realized something was off when the receptionist ignored my booking and asked if I just wanted a single room. I explained that I wanted what I booked and two more times she would attempt to give me a lessor room but for the same cost of the Superior Villa. Finally they had someone drive in front of us and direct us to our villa. When we got there, it was the wrong one. They again tried to give us a tiny room with one bed. There were FOUR of us! I told them again, the booking was for their Superior Villa for 5 adults. So they finally took us to our booking. Upon entering the villa I was so excited to get in that I could have missed any little tidbits that may not have been right. But there was animal feces on our beds, pillows, floor and the bath was covered in feces and urine. On top of that, the door didn't even lock. So we called and they apologized and had us move next door. Upon entering that villa we were more cautious. There was animal feces again on the bedding. I told them just change the bedding and we are fine. But then we realized the back sliding glass door was unable to close properly or lock. So they moved us for a third time. It has now been 2 HOURS!!!! We had to move a ton of items every time. Multiple coolers, luggage, coconuts and more!!! Upon getting into the new room, we realize only one bed is in this villa but at this point we don't care. They show us this giant jacuzzi bathtub that looks decent and we decide to move are things in and just call it a night. Turns out that the balcony lights didn't work and the jacuzzi that they talked up was completely broken and non-functional. We called them and told them they needed to refund at least half the amount. At first they told me I would need to go down to talk to management. I let them know I wasn't going anywhere and it had been 2 hours and I was done playing with them. Reluctantly they offered a 50% refund and we managed to make the rest of the night not completely terrible. Do not stay here, it is not worth the trouble.
The decoration is beautiful, classic colors, navy blue and white. The staff, from the security guard to the receptionist, are polite and lovely. The shower cream smells great.
The towels are very soft. But should add a few pillows to the room. The pillows are too soft. The mattress is comfortable to sleep on.
Overall, it is considered very good. As for the price, for us, if it were reduced a little, it would be very good. Book through tips for 904 baht, reserve through the counter for 1000 baht. I don't know if you reserved through tips or not, so you get a room with a street view. Not a swimming pool view Can't choose ♥️
Overall, okay, good, clean accommodation, there are restaurants, beautiful shops, lovely staff. The location is on the main road, not difficult to find.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car. The hotel is completely smoke-free.
The hotel is very clean. Good service staff, attentive, convenient, the hotel location is in the city, not far away, good value for money, reasonable price. Many breakfast There is a measure to support the COVID situation as well. The room mattress is very clean. There are free bathroom accessories. The atmosphere inside the hotel is beautiful and shady.
The hotel is quite central, the hotel is nice with the always laughing woman who gives you a map of the city and tells you or take your breakfast ... Songtewou (local bus) leaves the bus station and passs in front. Attention to the nails !!! There is an elevator. I had room 404 for 300 bahts ( January 2020) with fan. Quite large room with 2 comfortable beds. A right bathroom with hot water. All is clean but old. A TV that grills. Mobile and Wi-Fi. The window of the room is broken and doesn't close what makes the dust assemble in the room. Also the geckos crocks ... No breakfast. Of course compared to the countries around the world the price is cheaply paid for this type of room !
A long established large hotel in Louis city (near government office town). It is located in an outstanding location adjacent to the fitness park which is a place for citizens' relaxation, and it can enjoy the suburban resort feeling with the mountain view in the back. The building was characterized by a structure that blows through the corridor following the guest room, and I felt the uniqueness of this hotel (the motif of Peter Corn's mask is the design motif?). The rooms used wooden furniture, and the atmosphere of the naive land pattern was not removed, and the bathroom was made of marble and felt the height of consciousness as a luxury hotel. Although it is less than 々 away from old shopping streets and downtown areas, I would like to note that the Louie Museum and night market are close to the well-maintained fitness park.
Excellent
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4.4/5
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