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Quiet location on Natai beach. Good size room, huge comfortable bed, new center ceiling aircon. I guess these pool access rooms are renovated recently. Staff is really nice and service minded. Breakfast was little disapointment. Sausages, becon etc. were all cold. Many food were finished and not filled in 30 minutes time. Hygiene low level. Many people took food by hands because no proper tools or containers. Would like to see rice soup in breakfast while in Thailand.

My friend is doing business in Phuket. I went to the hotel several times. I booked this hotel. The breakfast was OK. I recommended fried rice. The fried rice is really delicious. The facilities are quite new, the environment is good, quiet and quiet. The location is a bit biased, it is recommended to rent a car for one night, and then there is a restaurant near the top of the mountain, the ambient air did not have to say.

Great place with amazing views! We actually traveled in march of 2020. Was very nice and peaceful. The staff were friendly and helpful. Breakfast was good. Worth it to wake up early to watch the sunrise. Great spot for photos! We did stay in a tent which was fine.

Santhiya Resort in Phuket's Natai Beach is a total gem for anyone looking for a chill spot with a mix of chill vibes and Thai luxury. The place is stunning, with cool wooden architecture and a vibe that’s all about relaxation and good times. The real standout for me, though, was the amazing service, especially from Pa at the reception. Losing stuff while traveling is a nightmare, but Pa was a lifesaver. She didn’t just help find my lost items; she went the extra mile to send them to my friends at a different hotel. It’s that kind of above-and-beyond effort that really makes a stay memorable. Aside from awesome people like Pa, Santhiya’s got everything you’d want for a laid-back escape. The spa is a slice of heaven, the gym is top-notch, and the rooms? Pure comfort with stunning surrounding. It’s the kind of place you go to treat yourself, where you feel taken care of and totally at ease. Big shoutout to Pa and everyone at Santhiya for making my stay super special. It’s more than just a resort; it’s a place where you leave feeling better than when you arrived. Totally recommend it if you’re looking to unwind and enjoy some Thai hospitality. Just one negative thing: the food was not great especially if you know what Thailand can offer. I recommend staying in Santhiya but eating outside the hotel. There are plenty of options!

We stayed at the 2 bedroom pool villa for 3 nights. The room was extremely spacious along with comfortable beds and cool air-conditioning amidst the hottest times of Thailand. The pool in the room is relatively big for most pool villas with comfortable sofas and ceiling fans to lounge around. Don't be fooled by the limited breakfast selection, there is a lot you can order from the menu which is a great idea as the food is prepared fresh to order. Selection variety was wide enough to try a bit of everything through 3 days. One morning we had an early tee-off time and the staff was happy to prepare a breakfast box for us.

Stayed here from 4th - 11th April recently for a family wedding which took place just up the coast on Natai beach at a villa. We stayed in a beach bungalow which was in the surrounding area to the main hotel complex. My understanding is the hotel have acquired these villas which were part of another complex and recently joined them to the hotel. The outside area was beautiful with gorgeous flowers and plants and cute paths leading straight to the beach. The room was very spacious with great air con and facilities were good - although we did not have a balcony we had sun chairs brought to our room so we could sit outside. Room was cleaned well and fresh towels, tea, coffee and water etc every day. Only downside was the bed which was uncomfortably hard although enormous! Missing in the main room was a mirror but this was fixed when we asked for one - a full length mirror was brought to our room which was a necessity to enable me to style my hair. The hotel pool which backs onto the stunning beach was a gorgeous spot to sit with a lovely breeze from the sea and looked so pretty as sunset drew in with beautiful tree lights. There is one main restaurant where breakfast is served which backs right onto the beach. It was uncomfortably hot inside - could do with fans to make the dining experience more comfortable. As the surrounding area is extremely quiet you need to taxi out to local restaurants, the hotel restaurant menu was quite limited although most of the meals we ate both during lunch and dinner were lovely although a bit repetitive. Breakfast was a good selection of hot and cold food and we enjoyed this very much. There are kayaks, surfboards you can hire from the beach hit by the beach and table tennis/boules also. Pool/beach towels are readily available from here too. In all, a lovely hotel in a stunning location on the most beautiful beach. A great get away from it all hotel for the perfect beach retreat holiday. Would definitely return to this hotel if I was in this area again.

Go to stay in a tent, spacious like a room, with air conditioning, refrigerator, complete amenities. There is a separate bathroom with hot water. The only criticism is that the water spray at the bottom is too strong and I don't dare use it. Another thing is that the tent does not have good soundproofing. The sounds of cars passing by, dogs barking, rain, and strong winds can all be heard. The rest of the service is very good. The receptionists are all good, including the front desk and the shuttle drivers. The restaurant provides good service to everyone, especially Mr. Porsche. The food was delicious and the chef included a mango crème brulee. Very impressed if there is a chance to stay again. The view was very beautiful, the skywalk was not scary, very sturdy.

We arrived at the HotSpring Beach Resort at the end of June '23, just a week after a new General Manager had started his new role - something we found out because he was actively meeting and greeting guests and will obviously be a great asset to the resort. He is overseeing a huge number of renovations and upgrades due for completion by the end of 2023 - and so any older reviews that speak of the resort needing some attention will now likely be redundant as the place is undergoing a major - and impressive - facelift. We were thrilled by our spacious room, the fantastic hot spring pools and the excellent contrast of the icy 'chill' pool (a rarity in Thailand, where refreshingly cold water to dip in is not so common). The staff were friendly and courteous throughout, and the grounds all the way to the beach are quite wonderful. Of course, in any transformation there is always something that still needs tweaking. Our two recommendations to the resort would be to enhance the taste and the number of vegetarian options of breakfast, which was generally a little on the bland side (though we ate two a la carte dinners at the resort restaurant which were outsanding and quite delicious). The other recommendation is to keep the beach free of the relentless flow of plastic and other garbage which the sea washes up. Although this is so common everywhere, and certainly not the fault of the resort, the beach gets a daily deposit of bottles and other plastics, and it would be great to see some efforts being made to collect and tidy the beach area as it's not huge, and this would certainly be an hour well-spent. Overall, highly recommended for a stay here - it's a unique place with such relaxing waters and the sense you're in the middle of a tropical forest with secret thermal springs just waiting to be discovered. If you're there in low season of June/Jule like us, then you won't see too many other people around and you can enjoy a lot of peace and quiet. Definitely worth a visit!

Our recent stay at Aleenta Phuket – Phang Nga Resort & Spa left much to be desired, and unfortunately, our experience was marred by several glaring issues. The room conditions were far from the expected standards of a five-star resort. Outdated decor, worn-out furnishings, and signs of neglect were evident. The lack of maintenance was disappointing, with visible issues like chipped paint and malfunctioning items. The hotel exhibits a clear lack of maintenance and overdue renovations both in the rooms and common spaces. The restaurant's disorganization was a major drawback. Waiting times for tables were excessively long, and even when seated, the service was far from smooth. Dirty tables, missing glasses, napkins, and other essentials were recurrent issues, painting a picture of a poorly managed dining environment. This, coupled with the high prices for subpar quality, left a sour taste. For a purported five-star establishment, the lack of employee training and coordination was glaringly evident. Throughout the stay, service was consistently mediocre, lacking the professionalism one would expect. It is disappointing that the positive efforts of Assistant Manager Noo and employee Ham were overshadowed by the systemic issues plaguing the hotel's overall operation. One of the most concerning aspects of my stay was the consistently unclean restaurant area. Over the course of five days, there was no evidence of proper cleaning of the restaurant area, creating an unhygienic atmosphere that is simply unacceptable in a hotel setting. In conclusion, Aleenta Phuket – Phang Nga Resort & Spa fell short of expectations, with numerous issues ranging from maintenance and service quality to hygiene standards. Despite the commendable efforts of a few staff members, the overall experience was marred by systemic problems. Regrettably, we cannot recommend this hotel and would not consider returning in the future.

We were planning to drive to Phuket from Surat Thani and chose to stay here overnight and go to Phuket the next morning. Accommodation is great with elegant design and high quality amenities. No fridge in room but you can use the fridge in the common area. Had a great night's sleep. Couldn't have asked for more. There are some eateries just next to it too. 10/10