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I lived twice for a total of four days. The first time the quilt was already used, the other bird's hair was above, and it was good to go to the front desk to clean up. After an hour, I didn't come up, but I found it again. The waiter didn't come for 2 hours before and after. Finally, he found him to remove all of our sheets, quilts, and pillowcases. I didn't come back. It took only two and a half hours to change the quilt. The result was not changed. The second time we made a suggestion before the check-in, it was really clean, but there was no breakfast but didn't remind us. We had to check out and told us to add 120 yuan for breakfast. About 200 people were famous. To be honest, half a person in Tunisia. Different hotels living in the month, her family's breakfast is small and poor, the variety is very poor, the place to eat is as big as a public toilet, 哎

Negative: The moquettes are dirty and sliced as the restaurant seats. The ”quad” and ”pirate boat” services are poor and priceless. The real pirates are in the hotel ...A avoid ... The restaurant is very supermarket cafeteria. Although some supermarkets do much better. The price of the week is too high for the service and the country. The tourist has to pay and he does everything for. Positive: The staff is mostly sympathetic. The swimming pools are low (1m) but pleasant. The beach is in contact with the hotel.

The property has potential however overall I did not have a successful stay. Upon check in I was advised that the room had a shared bathroom. The owner advised that he had a room with a private bathroom but this was more expensive. He advised me to cancel the original reservation and re-book the en-suite room and he would authorise a refund via ********** for the full cost of the original booking. I did this with great difficulty, as to why this could not have been sorted locally I am still unsure! Anyway ********** emailed to advise the owner had not waived the cancellation fee for the original booking. When I approached him he stated they had not contacted him. I wasted two days of my holiday dealing with this. The owner then said that as the second booking was made using a promotional rate (but still much higher value than the original booking) he wanted me to give him the amount of the promotion back in order for him to agree the refund of the original reservation - basically blackmail. It was clear he had not responded to ********** intentionally and this was part of his game to extract more money from me. Added to this the hotel had no heating on my first night and was not comfortable. The owner spends all of his time chain smoking in the kitchen - yes Kitchen! Meaning the whole place smelled of cigarette smoke. The breakfast was very basic and of poor quality and finally the photos on the website are not recent and not a true reflection. I do not recommend.

This hotel is located in the center of Tunisia and is an old hotel. As soon as I entered the hotel, I saw the big boss of the hotel supervising the work at the front desk. The boss also walked back and forth and helped with the management of the hotel. This was very impressive. The boss is polite and warm. I booked a suite this time and it was very clean and comfortable. The most unique thing is that there is a stool in the bathtub. This is specially arranged for the elderly or travelers with limited mobility. This is very thoughtful and deserves praise. It was very peaceful to sleep at night. The suite has a balcony with city views. The room includes meals, and the food is local specialties and delicious. I will stay at this hotel next time I go to Tunisia.

What a fabulous place to stay. A beautiful Art Deco Building right in the centre with easy access to the Medina, shops, restaurants, railway, etc. The staff were efficient, helpful and friendly from the Reception to the dining room staff and housekeeping. On arrival we were allocated a room on the lst floor at the rear of the building. There was a small block of flats not far from the hotel building where unfortunately there was a dog that barked a lot of the time which included late into the night and very early morning. It appeared to be left out on the balcony. I don't know what the hotel can do about this but it is a problem. The next day we were given a room on the 3rd floor at the front of the building. So thank you to the gentleman at reception who arranged this. It was perfect, no noise and like the first room was of a decent size and comfortable. The breakfast spread was great with hot and cold dishes and a lovely selection of cheeses, breads, pastries and much much more. A true feast. A well deserved Excellent rating (despite the barking dog) and we will definitely stay again.

The hotel is a very friendly and welcome staff, and it is all new. A refined decor and fresh and delicious food J'y will return without hesitation especially that it is in a strategic and quiet location of the capital 👌

A horrible hotel dirty towels old all personal deprivation very badly high in connivence with Tunis air these scrokes we missed our departure on djerba because Tunis air 3 hours late they say we are taken over total care we are Arrival at 21:10 no restaurant even no bottle of water we were 2 in the room we had a bathroom and a face box I had to make a scandal to bring us back from other boxes to midnight and the receptionist told me I didn't say you as a customer I didn't time and first this step you pay the room I was out of me Tunis air gave us a good for 3 taxi because we were 6 people passed Mr. the receptionist who gave us Take up top who spoke very bad to us said no price night this another price I appl you a taxi I've concluded that he was in a mecha with the Tunis air agent the hotel invoice the meal and breakfast while we did not eat or took the small breakfast rooms feel moisi the moquette very dirty we were forced to open the windows because we could not breathe the bathroom very dirty one star and yet it doesn't deserve it 0 star so Mr the manager your receptionist 1 September speaks very bad to customers badly high no respect for customers I disconsequently this hotel Tunis air and this hotel cès des escros

The rooms are large, beautiful, ok in a little hilllot style, beautiful bathrooms. The girl with the reception is very nice, I don't understand these criticisms. Most of all about the price. Of course we are not in George V in Paris, but we pay 15 times less!

COMME CHAQUE ANNEE J'AI RESERVE LE 10 AOUT PAR TELEPHONE UNE SUITE POUR LES 10 ET 11 SEPTEMBRE, PRIX ANNONCE ET CONFIRME 452 DINARS. LE 10 SEPTEMBRE BON ACCEUIL A LA RECPTION, JE ME FAIS CONFIRMER LE PRIX DE MON SEJOUR AVANT DE DONNER MA CARTE, 452 DINARS, OK JE REGLE. SUITE CORRECTE MAIS SURPRISE LE SOIR EN RENTRANT PAS DE TELEVISION. LE 11 A 8H JE SIGNALE LE PROBLEME A LA RECEPTION QUI M”ENVOIE IMMEDIATEMENT LA MAINTENACE QUI S'AFFAIRERA JUSQU'A 14H45 POUR TROUVER LA PANNE ; SAUF QUE LORSQUE J'AI ALLUME LA TELE POUR REGARDER LES INFOS? NOUVELLE PANNE QUE J'AI IMMEDIATEMENT SIGNALE TOUT EN DEMANDANT DE NE PLUS INTERVENIR CAR JE VOULAIS ENFIN PROFITER DE MA SUITE. LE 12 AU MATIN JE RENDS MA CLE ET ME FAIS INTERPELLER PAR 1 RECEPTIONNISTE QUI ME DIT QUE JE N'AI PAYE QU'UNE NUIT : JE LUI DIS DE REVOIR SA COPIE ET ME RENDS AU PARKING POUR RECUPERER MA VOITURE : SURPRISE UNE ESCOUADE D'EMPLOYES ME BARRE LE PASSAGE POUR M'EMPECHER DE SORTIR ET ME RECLAME A NOUVEAU DE REPAYER 452 TUN. FURIEUX J'APPELLE L'HOTEL ET DEMANDE A PARLER AU DIRECTEUR (PAS DISPONIBLE) ET ON M'ENVOIE LA RESPONSABLE DE LA RECEPTION AUSSI OBTUE QUE SES COLLABORATEURS. LE FAIT QUE JE LUI PROUVE QUE J'AI REGLE LE PRIX INDIQUE A LA RESERVATION A MON ARRIVEE ET QUE JUSQU'AU CONTRAIRE ON NE PASSE PAS A LA CAISSE TOUS LES JOURS PENDANT LE SEJOUR, QUE J'AI ETE IMPORTUNE PAR LES ANOMALIES DE LA SUITE (REPONSE VOUS N'AVIEZ QU'A DEMANDER A CHANGER DE SUITE) HOTEL 5* ?????? J'AI ETE OBLIGE DE RETOURNER A LA RECEPTION POUR PAYER UNE 2e FOIS AUTREMENT J'ALLAIS LOUPER MON BATEAU. C'EST SUR JE NE REMETTRAIS JAMAIS LES PIEDS DANS CET HOTEL.

Great location and very kind staff, let me check in early and left me in peace for the duration of my stay. Hotel is a little dated and amenities are a little basic but it’s cosy and has nice views. Balcony door didn’t open but wasn’t too much of an issue. For the price and location this is a good option.